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4.0 out of 5

"Overall a pleasant one night stay. Having never been to Belgrade before and not done much price comparison with other hotels in the area, I cannot spe ... " More

By TheseEyesNeverLie, from Kosovo, Germany and The Good Ol USA on Thu 19 Jul 2012

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Hotel Description

4-star hotel near Knez Mihailova Street

Heart of Belgrade

With a stay at this Vracar hotel, you'll be steps from Embassy of Turkey and Embassy of the Czech Republic. Embassy of Brazil and Serbian Chamber of Commerce are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. A terrace, a garden, and a library are also on offer.

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $187* Per night/room 27 Apr. - 28 Apr.

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Privilege, Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Belgrade Excelsior ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Mercure Belgrade Excelsior

4 out of 5

Highly Recommended

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, very friendly staff
Overall a pleasant one night stay. Having never been to Belgrade before and not done much price comparison with other hotels in the area, I cannot speak much on whether the price was a value for the size of the room in which I had. It was well equipped with all amenities advertised, very clean but quite small to say the least. The level of professionalism and competency of the staff was above and beyond what I expected and the great location pulled the overall experience above the bar to where I would both stay here again (different/larger room) and recommend it to others. Kudo's.....keep up the good work

Posted by , from Kosovo, Germany and The Good Ol USA on 19 Jul. 2012

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About the Mercure Belgrade Excelsior

Location Kneza Miloša 5, Belgrade, 11000

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Belgrade Excelsior. An airport shuttle (available 24 hours) is available for a fee. This 4-star Belgrade hotel is smoke free.

  • 1 building
  • 73 guestrooms or units
  • 7 levels
  • Built in 1921
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Belgrade Dunav Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Mercure Belgrade Excelsior offers 73 accommodations with safes and complimentary bottled water. This Belgrade hotel provides complimentary wireless Internet access. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Ivo - This restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available.

Ivo - Onsite bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mercure Belgrade Excelsior offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for RSD 2500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: RSD 3000 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately RSD 1300 per person
  • Airport shuttle fee: RSD 5300.00 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: RSD 3000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: RSD 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Belgrade Excelsior Opening September 2017 Hotel
  • Mercure Excelsior Opening September 2017 Hotel
  • Mercure Belgrade Excelsior Opening September 2017
  • Mercure Excelsior Opening September 2017
  • Mercure Belgrade Excelsior Hotel
  • Mercure Excelsior Hotel
  • Mercure Excelsior
  • Mercure Belgrade Excelsior (Opening September 2017)
  • Mercure Belgrade Excelsior Hotel
  • Mercure Belgrade Excelsior Belgrade
  • Mercure Belgrade Excelsior Hotel Belgrade

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.