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Baymont by Wyndham South Haven

2.5-star property
1555 Phoenix Rd, South Haven, MI 1-855-887-0424
3.6 out of 5
Good!
See all 32 travelocity Reviews

"Noisy room next door. Mold ,black around bottom of shower. Needs a good cleaning . " More

By a verified traveller on Tue 17 Oct 2023

Points Of Interest

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Hotel Description

Hotel near Lake Michigan, connected to the convention center in South Haven

Convention convenience

Within 2 miles (3 km) of this South Haven hotel, you'll find South Haven Center for the Arts and Kal Haven Trail. Warner Vineyards and Michigan Maritime Museum are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $117* Per night/room 7 May - 8 May

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Upgraded, Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Baymont by Wyndham South Haven ratings based on 32 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Baymont by Wyndham South Haven

Everyone (18) Couples (4) Family (9)
3 out of 5
Noisy room next door. Mold ,black around bottom of shower. Needs a good cleaning .

Posted by on 17 Oct. 2023

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Comment from Hotel Management

19 Oct. 2023 by Manager

Hello Kristen, We apologize for the inconveniences you experienced during your stay. Your feedback is valuable to us, and we will address these issues promptly. Thank you for bringing them to our attention.

3 out of 5
Location was convenient. Facilities were dated. Provisions, cups, soap were minimal and cheap. Soap was not even a full size travel bar. Ice bucket wasn't clean.

Posted by on 10 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by Manager

Hello Vincent, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our location. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

1 out of 5
Disgusting older hotel that is s nothing like shown. Would not set foot in hot tub/pool.

Posted by , from HOWELL on 10 Sep. 2023

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Comment from Hotel Management

11 Sep. 2023 by Manager

Hello Karen,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

5 out of 5

Posted by on 17 Aug. 2023

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Comment from Hotel Management

19 Aug. 2023 by Manager

Hello Alan,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4 out of 5

Posted by on 4 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by Manager

Hello TAMMY,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

3 out of 5
Room was decent, and quiet, but, 120v outlets worn out. Plugs wouldn't stay in. Lobby had flooded, couple dozen or more fans to dry it out, hurricane like noise impossible to hear to check in. No lighting in kitchenette. Bathroom exhaust fan was noisy. What looked like a napkin stuffed into a hole in the ceiling??? Not worth the $190/nite i paid. I wont be booking here again.

Posted by , from WAWAKA on 27 May 2023

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Comment from Hotel Management

30 May 2023 by Manager

Hello TODD, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.

4 out of 5

Posted by on 15 May 2023

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Comment from Hotel Management

6 Jun. 2023 by Manager

Hello Victoria,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

1 out of 5
I am absolutely disappointed the only reason I booked the room was to use the pool in the jacuzzi needless to say the jacuzzi has been up for 5 weeks we were never in form of that the service was horrible was never informed of hours for breakfast I will never use this site again to book anything

Posted by on 25 Jan. 2022

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Comment from Hotel Management

27 Jan. 2022 by Manager

Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

5 out of 5

Posted by on 11 Oct. 2021

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Comment from Hotel Management

9 Jan. 2022 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4 out of 5

Posted by on 4 Oct. 2021

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Comment from Hotel Management

3 Jan. 2022 by Manager

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

About the Baymont by Wyndham South Haven

Location 1555 Phoenix Rd, South Haven, MI 49090

Property Features

Baymont by Wyndham South Haven offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and 5 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 4499 square feet (418 square meters) and includes a conference center. The business-friendly Baymont by Wyndham South Haven also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 90 guestrooms or units
  • 4499 sq ft of conference space
  • 418 sq m of conference space
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Microwave in a common area

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham South Haven offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations. This South Haven hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 120 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests.

  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn & Suites South Haven Hotel
  • Baymont Inn Suites Hotel South Haven
  • Baymont Inn & Suites South Haven
  • Baymont Wyndham South Haven Hotel
  • Baymont Wyndham South Haven
  • Baymont Inn Suites Conference Center South Haven
  • Ramada Lighthouse Hotel South Haven
  • Ramada South Haven
  • South Haven Ramada
  • Baymont By Wyndham Haven Haven
  • Baymont by Wyndham South Haven Hotel
  • Baymont by Wyndham South Haven South Haven
  • Baymont by Wyndham South Haven Hotel South Haven

You should know

  • Pool access available from 7 AM to 11 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.