Complexe hĂŽtelier prĂšs de Lac Michigan Ă South Haven
Sun N Sand Resort offers its guests an outdoor pool, barbecue grills, and a picnic area. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Free self parking is available.
I liked that they allow dogs and the property is large enough to roam around. I did not like that there's geese poop everywhere on the property and you constantly have to watch where you step. Also, the owner decided to mow the grass the morning of checkout at 9am which was very loud and woke all of us up. He should have waited to start this AFTER checkout at 11am. This is a no frills motel. Definitely needs some updating and repairs. The rooms were clean though.
Had a great time at Sun n Sand Resort! The service was top notch, the beds and pillows were comfortable and the hot and cold water worked well. This is a great affordable place to stay! I also must mention that Bob who works there went above and beyond my expectations and helped me out after my car got a flat tire. He was very kind, professional and knowledgeable. I really appreciated him taking the time to bring me to the local auto parts store to pick up tools and for helping me change out my flat tire! If youâre looking for an affordable place to stay close to South Haven this is your spot. They also provide you with firewood to have your own bonfire as well, which is another nice touch. Thanks again for the great stay Sun n Sand Resort!
Era justo lo que necesitaba para un fin de semana, a pesar de que ya no era temporada, fueron muy amables en recibirme desde principio a fin. En definitiva volverĂa a hospedarme aqui.
In general the property is in overall poor but acceptable condition. My room had an issue with the heat that would not shut off. The room was 85+ all night despite the setting on the baseboard heat. I was only able to sleep 2 hours and had a terrible experience. Bringing this to managements attention, they turned it around and said it was my fault, user error. This could be further from the truth. I believe customer service is paramount as I am in the service industry myself and go above and beyond to make sure my guests experience is 5 stars. Sun and Sand is 2 stars for the facility and less than 1 star for service.
This was one of the best places we have stayed in!
Rooms were extremely clean, and updated. Nice lighting at night. Our stay was during the 2nd week of October, and the weather just turned cold and windy. We will be back when the weather is fitting for outside activities. There are many things to do outside, at the resort. Such a lovely place, with very friendly, helpful staff. I don't know if the heat system would be effective enough during the cold, cold months. And would recommend putting a towel rack in the handicap bathroom, above the sink. Certainly not a deal breaker though! We really loved the place.