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Hilton Berlin

5-star luxury hotel near Potsdamer Platz, connected to a shopping center

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Photo gallery for Hilton Berlin

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Presidential Suite, 1 King Bed (Dome View, Lounge Access) | View from room
Self parking (EUR 32 per day)
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Anton-Wilhelm-Amo-Str. 30, Berlin, BE, 10117
  • Place, Gendarmenmarkt
    ‪1 min walk‬
  • Place, Konzerthaus Berlin
    ‪1 min walk‬
  • Place, Friedrichstrasse
    ‪2 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪31 min drive‬

Room options

View all photos for Twin Deluxe Room, 2 Single Beds

Twin Deluxe Room, 2 Single Beds | Living area

Twin Deluxe Room, 2 Single Beds

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Executive Room, 1 King Bed (Lounge Access)

King Executive Room, 1 King Bed (Lounge Access)

King Executive Room, 1 King Bed (Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive Room, 2 Single Beds (Lounge Access)

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Executive Room, 2 Single Beds (Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Executive Room with Dome View, 1 King Bed (Lounge Access)

King Executive Room with Dome View, 1 King Bed (Lounge Access)

King Executive Room with Dome View, 1 King Bed (Lounge Access)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Executive Room with Dome View, 2 Single Beds (Lounge Access)

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Executive Room with Dome View, 2 Single Beds (Lounge Access)

  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Dome View, Lounge Access)

Junior Suite, 1 King Bed (Dome View, Lounge Access)

Junior Suite, 1 King Bed (Dome View, Lounge Access)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed (Dome View, Lounge Access)

Corner Suite, 1 King Bed (Dome View, Lounge Access)

Corner Suite, 1 King Bed (Dome View, Lounge Access)

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex Suite, 1 King Bed (Dome View, Lounge Access)

Duplex Suite, 1 King Bed (Dome View, Lounge Access) | View from room

Duplex Suite, 1 King Bed (Dome View, Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Dome View, Lounge Access)

Presidential Suite, 1 King Bed (Dome View, Lounge Access)

Presidential Suite, 1 King Bed (Dome View, Lounge Access)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | View from room

Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dome Suite, 1 King Bed (Dome View, Lounge Access)

Dome Suite, 1 King Bed (Dome View, Lounge Access)

Dome Suite, 1 King Bed (Dome View, Lounge Access)

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio

Family Studio | Living area

Family Studio

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Accessible (Residence)

Studio, Accessible (Residence) | Living area

Studio, Accessible (Residence)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Residence)

Grand Room, 1 King Bed (Residence) | Living area

Grand Room, 1 King Bed (Residence)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom (Residence)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Residence)

Studio (Residence)

Studio (Residence)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Living area

Deluxe Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 King Beds

View all photos for Executive Room, 1 King Bed (Plus)

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 1 King Bed (Plus)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms

  • City view
  • Sleeps 4
  • 3 King Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds (Plus)

Executive Room, 2 Single Beds (Plus)

Executive Room, 2 Twin Beds (Plus)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Plus, Dome View)

Executive Room, 1 King Bed (Plus, Dome View) | City view

Executive Room, 1 King Bed (Plus, Dome View)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Executive, Dome View)

Junior Suite, 1 King Bed (Executive, Dome View) | Living area

Junior Suite, 1 King Bed (Executive, Dome View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (Plus, Dome View)

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Room, 2 Twin Beds (Plus, Dome View)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Guest Room, 2 Single Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Twin Guest Room, 2 Single Beds

8.6 out of 10
Excellent
(27 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Guest Room, 1 King Bed

King Guest Room, 1 King Bed | Living area

King Guest Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room with Dome View, 1 King Bed

King Guest Room with Dome View, 1 King Bed | View from room

King Guest Room with Dome View, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Guest Room with Dome View, 2 Single Beds

Twin Guest Room with Dome View, 2 Single Beds

Twin Guest Room with Dome View, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room, 1 King Bed

King Deluxe Room, 1 King Bed | Living area

King Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Berlin

Central Berlin getaway .A stay at this Mitte hotel places you steps from Gendarmenmarkt and a 5-minute walk from Friedrichstrasse. Potsdamer Platz and Brandenburg Gate are also within 2 miles (3 km).

What's nearby

  • Gendarmenmarkt - 1 min walk - 0.1 km
  • Konzerthaus Berlin - 1 min walk - 0.2 km
  • Friedrichstrasse - 2 min walk - 0.2 km
  • Unter den Linden - 6 min walk - 0.5 km
  • Museum Island - 9 min walk - 0.8 km

Getting around

  • Hausvogteiplatz U-Bahn - 3 min walk
  • Berlin Hausvogteiplatz (U) Station - 4 min walk
  • Berlin (BER-Brandenburg) - 46 min drive

Restaurants

  • ‪Rausch Schokoladenhaus - ‬2 min walk
  • ‪Listo Lobby Lounge - ‬1 min walk
  • ‪Erdinger am Gendarmenmarkt - ‬3 min walk
  • ‪Frittenwerk Berlin Friedrichstraße - ‬3 min walk
  • ‪Augustiner am Gendarmenmarkt - ‬3 min walk

About this property

Hilton Berlin

5-star luxury hotel near Potsdamer Platz, connected to a shopping center
Hilton Berlin offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 20452 square feet (1900 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Berlin. For a fee, parking is available.

This 5-star Berlin hotel is smoke free.

  • 1 building
  • 601 guestrooms or units
  • 8 levels
  • 20452 sq ft of conference space
  • 1900 sq m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Berlin offers 601 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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  • Free WiFi
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4.6 out of 5, Wonderful, 1,006 reviews
The price is CA $258
CA $297 total
includes taxes & fees
Mar 13 - Mar 14
The Westin Grand Berlin

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Elevator (55 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 13 2026 to February 22 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 32 per day (in/out privileges)
  • Pet fee: EUR 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Facilities fee: EUR 14.90 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Berlin Hilton
Berlin Hilton Hotel
Berlin Hotel Hilton
Hilton Berlin
Hilton Berlin Hotel
Hilton Hotel Berlin
Hotel Berlin Hilton
Hotel Hilton Berlin
Hampton By Hilton Berlin City West Hotel Berlin
Hilton Berlin Hotel
Hilton Berlin Berlin
Hilton Berlin Hotel Berlin

Frequently asked questions

How close is Hilton Berlin to the airport?

Hilton Berlin is 16.2 mi (46-min drive) away from the Berlin (BER-Brandenburg) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Berlin?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Hilton Berlin on Mar 14, 2026 start from CA $200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Berlin have an airport shuttle?

Airport shuttle services are not available at Hilton Berlin.

Does Hilton Berlin offer free breakfast?

Free breakfast isn’t provided at Hilton Berlin, but buffet breakfast is offered for a fee of EUR 32 for adults and EUR 16 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at Hilton Berlin?

No, there is no casino at this hotel.

What time is check-in at Hilton Berlin?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in.

Is there free parking at Hilton Berlin?

Free parking is not available at this hotel. Self parking is available for EUR 32 per day.

Does Hilton Berlin have a pool?

Hilton Berlin features an indoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.The pool will be unavailable from February 13 2026 to February 22 2026 (dates subject to change).

Does Hilton Berlin have a restaurant?

Hilton Berlin is home to Restaurant Beletage, which features brunch.

Does Hilton Berlin have a spa?

This hotel has a spa, which features massages.

How close is Hilton Berlin to downtown Berlin?

Hilton Berlin is 1.8 mi away from Berlin.

Hilton Berlin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 134 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Rod

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was quiet and bed was comfortable
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late in the evening and Jose and the rest of the staff was very accommodating and considerate. The variety and quality of the food for breakfast was excellent. We will stay at this hotel the next time we come to Berlin.
Stayed 1 night in Nov 2025

8/10 Good

Ian

Stayed 3 nights in Nov 2025

8/10 Good

Alex

Liked: Cleanliness, amenities, property conditions & facilities
The reception and concierge were fantastic in helping me to sort out a local issue. The rooms and hotel were clean and beds comfortable. The hotel was really well positioned in Mitte to visit tourist spots, underground and shops.
Stayed 3 nights in Nov 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything 5 star
Stayed 1 night in Nov 2025

8/10 Good

Justyna

It was great location, people were nice, but the little things like shower head or tub not working,
Stayed 3 nights in Nov 2025

8/10 Good

Patricia Anne

Stayed 3 nights in Nov 2025

10/10 Excellent

Nicola, Brentwood

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the room was great, breakfast so tasty and lounge access really nice. Spa was very relaxing
Stayed 3 nights in Nov 2025

10/10 Excellent

Louise

Stayed 4 nights in Oct 2025

4/10 Poor

Edward

Stayed 3 nights in Nov 2025

10/10 Excellent

Lafayette, Graniteville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff- Emmanuel, Johanna, Lisa and Rossi or Kossi showed excellent customer service with each interaction.
Stayed 1 night in Nov 2025

8/10 Good

Karndeep

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good stay apart from the fire alarm being tested by contractors in a morning without any warning
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities
Absolutely wonderful people so kind so helpful beautiful hotel, beautiful city
Stayed 4 nights in Nov 2025

10/10 Excellent

Guissell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was good
Stayed 4 nights in Nov 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Lafayette, Graniteville

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff- always willing to help you. Breakfast was delicious each day
Stayed 4 nights in Nov 2025

10/10 Excellent

Edward Michael, Seabrook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great service and excellent breakfast
Stayed 4 nights in Oct 2025

8/10 Good

matthew

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

8/10 Good

Tracey Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water was off in the bathroom for almost one day. Had to suggest compensation at the main reception as they tried to get away with giving nothing and I knew others who got the full price of a night refunded. I got 70% back. I had no toilet nor the ability to have a shower/wash hair. Imagine paying 5 star prices and I had to prompt them for some compensation - they hoped to get away with paying nothing.
Stayed 6 nights in Sep 2025

10/10 Excellent

Ally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Bing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 3 nights in Oct 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast choices though dinner menu limited and expensive. Good central position for the city and perfectly located for the hop on, hop off bus stop and also underground station.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Vicki

Stayed 2 nights in Sep 2025