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Ootel.com

3-star hotel in Marzahn-Hellersdorf, connected to a shopping center

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Photo gallery for Ootel.com

A buffet setup with covered food containers, a bowl of olives, and salt and pepper shakers.
A modern interior with tufted chairs, a bar area, and green neon lighting.
A modern lounge area with sofas, chairs, and a round table, featuring green ambient lighting and large windows with city views.
Double Room, Non Smoking
A building with a sign reading 'www.otel.co'.

Reviews

4.0 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Allee der Kosmonauten 32, Berlin, Berlin, 12681
  • Place, Bim and Boom Children's Playground
    ‪4 min walk‬
  • Place, Friedrichsfelde Cemetery
    ‪6 min drive‬
  • Place, Tierpark Berlin
    ‪7 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪48 min drive‬

Room options

View all photos for Double Room, Non Smoking

A bathroom with a toilet, sink, mirror, and shower.

Double Room, Non Smoking

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Non Smoking, Garden View

A bathroom with a toilet, sink, mirror, and towel rack.

Double Room, Non Smoking, Garden View

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Non Smoking

A bathroom with a toilet, sink, mirror, and shower.

Twin Room, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Non Smoking, Garden View

A bathroom with a toilet, sink, mirror, and towel rack.

Twin Room, Non Smoking, Garden View

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room, Non Smoking

A bathroom with a toilet, sink, mirror, and towel rack.

Quadruple Room, Non Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Quadruple Room, Non Smoking, Garden View

A bathroom with a toilet, sink, mirror, and towel rack.

Quadruple Room, Non Smoking, Garden View

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Room, Non Smoking (6 Beds)

A bathroom with a toilet, sink, mirror, and towel rack.

Room, Non Smoking (6 Beds)

  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds OR 2 Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Room, Non Smoking, Garden View (6 Beds)

A bathroom with a toilet, sink, mirror, and towel rack.

Room, Non Smoking, Garden View (6 Beds)

  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds OR 2 Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Room, Non Smoking (8 Beds)

A bathroom with a toilet, sink, mirror, and towel rack.

Room, Non Smoking (8 Beds)

  • 18 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed and 3 Twin Bunk Beds OR 4 Twin Bunk Beds
  • Free WiFi

View all photos for Room, Non Smoking, Garden View (8 Beds)

A bathroom with a toilet, sink, mirror, and towel rack.

Room, Non Smoking, Garden View (8 Beds)

  • Garden view
  • 18 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed and 3 Twin Bunk Beds OR 4 Twin Bunk Beds
  • Free WiFi

View all photos for Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds)

A bathroom with a toilet, sink, mirror, and towel rack.

Shared Dormitory, Men only, Non Smoking, Garden View (6 Beds)

  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Men only, Non Smoking, Garden View (10 Beds)

A bathroom with a toilet, sink, mirror, and towel rack.

Shared Dormitory, Men only, Non Smoking, Garden View (10 Beds)

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the area

Berlin

Marzahn-Hellersdorf stay.Your stay at this Marzahn-Hellersdorf hotel places you within 9 miles (15 km) of Alexanderplatz and DDR Museum. Also within 9 miles (15 km) are Berlin TV Tower and Gendarmenmarkt.

What's nearby

  • Bim and Boom Children's Playground - 4 min walk - 0.4 km
  • Friedrichsfelde Cemetery - 6 min drive - 2.1 km
  • Tierpark Berlin - 7 min drive - 2.7 km
  • Alexanderplatz - 27 min drive - 10.1 km
  • Brandenburg Gate - 36 min drive - 13.1 km

Getting around

  • Beilsteiner Straße Tram Stop - 1 min walk
  • Berlin-Lichtenberg Station - 7 min drive
  • Berlin (BER-Brandenburg) - 43 min drive

Restaurants

  • ‪IKEA Restaurant Berlin-Lichtenberg - ‬4 min drive
  • ‪Cafeteria HWR Berlin - ‬5 min drive
  • ‪IKEA Hotdog Stand - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪King Wok - ‬5 min drive

About this property

Ootel.com

3-star hotel in Marzahn-Hellersdorf, connected to a shopping center
There's a restaurant on site. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Ootel.com. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Berlin hotel.

  • 154 guestrooms or units
  • 6 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Ootel.com offers 154 accommodations with blackout drapes/curtains. This Berlin hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Parking available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Uncovered self parking on site (EUR 7 per night)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 9.90 to 9.90 for adults and EUR 4.50 to 9 for children
  • A restaurant
  • Couples/private dining
  • Private picnics

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 20 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.90 to 9.90 for adults, and EUR 4.50 to 9 for children
  • Uncovered self parking fee: EUR 7 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - Deutschland
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is Deutschland. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Up to 3 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Ootel.com.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Ootel.co Hostel/Backpacker accommodation Berlin
Ootel.co Berlin
Ootel.co Hostel/Backpacker accommodation
Ootel.co
Ootel.com Hotel
Ootel.com Berlin
Ootel.com Hotel Berlin

Frequently asked questions

How close is Ootel.com to the airport?

Ootel.com is 17.4 mi (43-min drive) away from the Berlin (BER-Brandenburg) airport, the closest popular airport to the property.

How much does it cost to stay at Ootel.com?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Ootel.com on Jul 17, 2026 start from CA $93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ootel.com have an airport shuttle?

Airport shuttle services are not available at Ootel.com.

How close is Ootel.com to the beach?

This hotel is 13.7 mi (55-min drive) from Badestelle Kleiner Müggelsee.

Does Ootel.com offer free breakfast?

Free breakfast isn’t offered at Ootel.com, but buffet breakfast is offered for a fee of between EUR 9.90 and 9.90 for adults, EUR 4.50 and 9 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Ootel.com?

No, there is no casino at this hotel, but Spielbank Berlin (19-min drive) is nearby.

What time is check-in at Ootel.com?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in.

Is there free parking at Ootel.com?

Free parking is not available at this hotel. Self parking is available for EUR 7 per night.

Does Ootel.com have a pool?

Ootel.com does not have a pool.

Does Ootel.com have a restaurant?

Yes, there is a restaurant on site.

Does Ootel.com have a spa?

There are no spa services available at this hotel.

How close is Ootel.com to downtown Berlin?

Ootel.com is 7.6 mi away from Berlin.

Ootel.com Reviews

Reviews

4.0
Rating 10 - Excellent. 16 out of 362 reviews
Rating 8 - Good. 38 out of 362 reviews
Rating 6 - Okay. 57 out of 362 reviews
Rating 4 - Poor. 59 out of 362 reviews
Rating 2 - Terrible. 192 out of 362 reviews

4.2/10

Cleanliness

4.8/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Shireen

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and neat. Affordable.
Stayed 14 nights in Nov 2025
Verified

6/10 Okay

Cong

Liked: Cleanliness, staff & service
The staffs are fine, but the facilities are simple.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Rosana

Disliked: Cleanliness, property conditions & facilities
Unless one is desperate or is young and in a group this hotel made me feel very unsafe.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

patrick

Disliked: Cleanliness
My room had bedbugs
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Courtney

Liked: Staff & service, property conditions & facilities, room comfort

Good but needs improvement

Need to get a better toilet seat and pillows need replacing and lastly the floor needs to be cleaned better either then that it was a very good stay.
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Ricky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not have breakfast but the price was much lower than other places so I can't complain entirely because other places were far more expensive and I made the reservation at the last minute. İf there were no towels no heat no television and the only thing I can say was it was a place to sleep and I left very early in the morning as soon as possible. They had a sizable liquor selection at the front desk so if a person is drinking and doesn't take much attention to everything else it would probably work out much better. The public transportation in front does run 24 hours so it's possible to get into the main city easily once you understand what to do. I think it's a former Soviet block building
Stayed 1 night in Mar 2026
Verified

8/10 Good

Vitalii

Liked: Cleanliness, staff & service, amenities
An upgraded GDR time hotel; an clean and pleasant place to be, with big windows and good transportation options. The sole electricity connection in a room and really old and worn bathroom equipment can pose a bit of problem.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Normann

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unpleasant accommodation in 40 years of business travel in Germany.
Stayed 3 nights in Sep 2024
Verified

2/10 Terrible

Caleb

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs and roaches
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Tasnim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like it at all because the heaters didn't work, and it was very cold at night in October. I got sick.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

James

Disliked: Staff & service, amenities, property conditions & facilities
Not the cleanest , the lift was broken ,and no hot water or heating at all in the hotel
Stayed 1 night in Jan 2023
Verified

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty. Nowhere to hang clothes. Room claustrophobic and small.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Tootsie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The chairs are dirty and there’s no bathmat with open shower wetting everywhere
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Hans-Ivar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berlin bad experience

Crazy situation in Berlin with many cancelled flights and big conference so very few hotels available. Considering the standard the most expensive hotel I have been visit . Strange airport with low class food for high prices. General impression of Berlin is bad organization, rude people and very un-clean.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Marius

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even if you are a «happy go Lycky» kind of person you are going to hate this place. Check in takes forever, bathrooms are Worse then public toilets. No Lighting and they only want cash. Stay away, There are better hostels in Berlin
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Tomasz

Liked: Staff & service
Disliked: Amenities
Heat was not working. No towels
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Anh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID. You could hear everything happening 5 units down and in between. The non smoking room smelled so heavily of smoke I struggled to sleep. There were multiple arguments happening which concerned me. No heat. Just a white room. When someone in the next room arrived it sounded like they were in our room. The walls are so thin.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

Roy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel scam in Berlin.

This is more a scam than a hotel. The place is quite intimidating and so are the entourage hanging out in the lobby. They seemed to belong to the hotel in some way but did not seem to work and at some point, one of them had an argument with the receptionist when he tried to take with him the heater that was heating the reception. The room was so dirty on the floor that walking around barefoot made your feet black as you can see from the image when I scraped it against the bed.
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's like being in a freezer.

The service that refuses to take responsibility for everything. The heating system is not good. The room cannot be changed because it is the whole hotel. But the hotel said that they had informed us before booking, but there was no message informing us before booking and we could not cancel. They also said that we did not read it clearly. This kind of service has never been encountered since booking a hotel in the past 10 years.
Stayed 7 nights in Feb 2025
Verified

2/10 Terrible

Jürgen

Disliked: Cleanliness, staff & service, property conditions & facilities
Das Frühstück ging, aber alles andere wirklich abstoßend
Stayed 1 night in Mar 2026
Verified

4/10 Poor

M.

Liked: Cleanliness, amenities
Sauber, aber es hat überall nach Gras gerochen. Es war unerträglich im Badezimmer und auch im Zimmer. Ich hatte Probleme beim Schlafen wegen des Grasgeruchs, das war echt schlimm. Es war auch ultra kalt, die Heizung hat null geheizt und es war die ganze Zeit kalt. Der Aufzug war kaputt, wir mussten so viele Treppen nach oben nehmen, das war echt anstrengend mit den Taschen. Im Badezimmer war ein Lüfter, der die ganze Zeit ein lautes Geräusch gemacht hat, bis man die Karte rausgenommen und den Strom im Zimmer ausgeschaltet hat. Und übrigens parken kostet 7 Euro pro Tag extra. Das einzig Positive ist, dass die Zimmer relativ sauber waren.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
Das erste Zimmer was uns zugewiesenen wurde war muffig und es gab dort Schimmel. Als meine Freundin zur Rezeption ging und dies erklärte bekamen wir anstandslos ein anderes Zimmer in einer höheren Etage. Dieses Zimmer war in Ordnung. Die Matratze war sehr unbequem und hart. Des Weiteren funktionierte wie im ersten Zimmer die Heizung nicht. ( Herbstende) Der Preis war im Vorfeld gering. 2 Personen, ein Doppelzimmer. Nicht desto trotz ist das Hotel bis auf die freundliche Frau ( Rezeption, Abend 28.11.) nicht zu empfehlen.
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Melanie

Schrecklich ist gar kein ausdruck. Meine tochter und ich haben std in einem verdeckten,verschimnelten,mit wanzen bedecj
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
Ich war 11 Tage Gast im Ootel und im gesamten Zeitraum wurde weder mein Mülleimer geleert noch wurde einmal mein Zimmer gefegt bzw. Staub gesaugt. Es standen zwei Liegen drin, deren Stoff schon teilweise in Fetzen herunterhing. Und auf diese Liegen wurde jeweils eine dicke Schaumstoffauflage gelegt. Es gab wohl auch Frühstück, worauf man mich nicht hingewiesen hat oder mir wenigstens die Frühstückszeit genannt hätte. Heute bei meiner Abreise sah ich das Buffet, welches im Foyer vor der Rezeption aufgebaut war. Hygienisch für mich inakzeptabel, weil dort neue Gäste empfangen und Abreisende auschecken. Ich werde dort niemals wieder Gast sein. Das Preis-Leistungs-Verhältnis stimmt absolut nicht.
Stayed 12 nights in Sep 2025