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4.8 out of 5

"very helpful staff - will single out Sasha for praise - and very convenient to many museums and other attractions for those not afraid to get 15,000 s ... " More

By a verified traveller on Sat 26 Nov 2022

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Hotel Description

Beaux Arts hotel near Friedrichstrasse

Heart of Berlin

With a stay at this Mitte hotel, you'll be steps from Friedrichstrasse and Komische Oper Berlin. Galeries Lafayette and Historiale Berlin Museum are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this Beaux Arts hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a bar/lounge on site, and concierge services and barbecue grills are also provided.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $233* Per night/room 31 Mar. - 1 Apr.

Superior Room, 1 King Bed (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Westin Grand Berlin ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Westin Grand Berlin

Couples (3)
4 out of 5
very helpful staff - will single out Sasha for praise - and very convenient to many museums and other attractions for those not afraid to get 15,000 steps in an active day

Posted by on 26 Nov. 2022

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Comment from Hotel Management

28 Nov. 2022 by T.Brack, General Manager

Dear Mr Mitchell, thanks a lot for your wonderful comment! Our Front Office Manager Sasha is more than happy to hear that. It would be so nice if you visit us again very soon. Kind regards, Tina Brack and the Westin Grand Team

5 out of 5
They put a hold on my credit card even though they were paid in full by the bank.Need the hold/holds removed. Thanks

Posted by on 30 Sep. 2019

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Comment from Hotel Management

21 Oct. 2019 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. As we could not identify you on this way, please contact our reception in case there still should be a problem, but certainly it was solved in the meantime. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
the location was excellent with many food choices nearby and other sightseeing opportunities within walking distance

Posted by on 17 Sep. 2019

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Comment from Hotel Management

21 Oct. 2019 by WestinGrandBerlin

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Berlin. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Westin Grand, Berlin and we hope you choose to create more memories with us whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5 out of 5
The staff was very friendly and helpful. We loved the outdoor patio area where we could sit and visit. The rooms were very clean. Loved the lobby!

Posted by on 29 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by WestinGrandBerlin

Dear Guest, Thank you for choosing the Westin Grand, Berlin for your recent travels to Berlin. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” We look forward to serving you again soon! The Westin Grand Berlin-Team, Andrea W.

5 out of 5
Very helpful staff. Very clean. Centrally located to attractions. We loved the outdoor patio to sit and relax on. Within walking distance to the main area, yet you aren’t in all the activity of tourists.

Posted by on 28 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by WestinGrandBerlin

Dear Guest, Thank you for this great comment! We are glad that you enjoyed your stay with us and thank you for your patronage. Whenever you will be in Berlin, we would be pleased to be again your home fare away from home. The Westin Grand Berlin-Team, Andrea W.

About the The Westin Grand Berlin

Location Friedrichstr. 158-164, Berlin, BE 10117

Property Features

The Westin Grand Berlin offers its guests a full-service spa and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 9225 square feet (857 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The Westin Grand Berlin. For a fee, parking is available. This Beaux Arts Berlin hotel is smoke free.

  • 400 guestrooms or units
  • 7 levels
  • 9225 sq ft of conference space
  • 857 sq m of conference space
  • Built in 1987
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Berlin Hausvogteiplatz (U) Station (0.7 km / 0.5 mi)
  • Metro station: Unter den Linden Station (0.2 km / 0.1 mi)
  • Property shuttles: Bus station shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Grand Berlin offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Berlin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Relish Restaurant - This restaurant specializes in international cuisine and serves dinner only.

Relish Lobby & Bar - This lobby lounge specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 34 for adults and EUR 17 for children
  • Covered self parking fee: EUR 35 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 80.0 per day
  • Facilities fee: EUR 8.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Berlin Grand Westin
  • Westin Berlin Grand
  • Westin Grand Berlin
  • Westin Hotel Berlin Grand
  • Westin Grand Berlin Hotel
  • Westin Grand Hotel
  • Westin Grand
  • The Westin Grand Berlin Hotel
  • The Westin Grand Berlin Berlin
  • The Westin Grand Berlin Hotel Berlin

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.