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Hotel Ambassador

4.0 star property
4-star spa hotel, connected to a shopping center in Weissenbühl

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Photo gallery for Hotel Ambassador

Comfort Room
Indoor pool, open 8 AM to 11 PM, sun loungers
Restaurant
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Seftigenstrasse 99, Bern, BE, 3007
  • Place, Bern Historical Museum
    ‪17 min walk‬
  • Place, Federal Palace
    ‪3 min drive‬
  • Place, Berner Munster
    ‪4 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪12 min drive‬

Room options

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Smart TV

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Panoramic Single Room

Panoramic Single Room

Panoramic Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room

Panoramic Double Room

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

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About the area

Bern

Weissenbühl stay.Your stay at this Weissenbühl hotel places you within 2 miles (3 km) of Freibad Marzili and Bern Natural History Museum. Federal Palace and Bern Historical Museum are also within 2 miles (3 km).

What's nearby

  • Bern Natural History Museum - 14 min walk - 1.2 km
  • Bern Historical Museum - 17 min walk - 1.5 km
  • Federal Palace - 3 min drive - 1.4 km
  • Berner Munster - 4 min drive - 1.8 km
  • Bern Rose Garden - 5 min drive - 2.8 km

Getting around

  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (BRN-Belp) - 16 min drive

Restaurants

  • ‪Restaurant Dampfzentrale - ‬11 min walk
  • ‪Eulen Bistro - ‬15 min walk
  • ‪Pizza Fox - ‬15 min walk
  • ‪AAREBAR - ‬9 min walk
  • ‪Ristorante Grottino - ‬10 min walk

About this property

Hotel Ambassador

4-star spa hotel, connected to a shopping center in Weissenbühl
Hotel Ambassador offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the business-friendly Hotel Ambassador. Self parking is free.

This 4-star Bern hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Ambassador offers 97 air-conditioned accommodations with minibars and safes. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Bern hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CHF 9.50 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 9.50 to 22 per person
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. This property uses solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Reviews

Hotel Ambassador Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 151 out of 416 reviews
Rating 8 - Good. 188 out of 416 reviews
Rating 6 - Okay. 52 out of 416 reviews
Rating 4 - Poor. 14 out of 416 reviews
Rating 2 - Terrible. 11 out of 416 reviews

Reviews

10/10 Excellent

Pooja

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional receptionists and clean stylish hotel
Stayed 1 night in Jul 2025

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Swiss Alps stop off

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with partner, Travelled with group
Liked: Amenities
The hotel staff were friendly. The breakfast was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Stayed 3 nights in Jun 2025

8/10 Good

Allen

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Stayed 2 nights in Jun 2025

8/10 Good

Chandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Stayed 4 nights in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good sold accommodations.
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Winston, Wakefield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously and it is very handy for the centre etc
Stayed 2 nights in Aug 2024

4/10 Poor

Diego

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel itself is ok, but it is unacceptable for a place for which you pay more than $200 not to have usable internet. First of all (we were in room 511, at the end of the corridor), we could barely catch wifi (2 bars), and even moving closely to the door or opening the door to the corridor internet clocked in with a horrible Ping of 318 ms (should be 5 ms!), and download about 10 Mbps and upload about 3 Mbps. Due to the horrible Ping delay, we could not use internet at all, and had to use our USA roaming at a great expense to perform our work. We called the reception, where a lady simply said there was nothing they could do about it. In the morning it was a little better, I suppose she could have at least tried to reboot their modem, but at 10 pm she was too lazy or ignorant to do it. It's sad the hotel regularly increases prices with the times but keeps their 10-year old trashy Monsoon internet service. Only go to that hotel if you don't use internet.
Stayed 1 night in Jul 2024

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice an clean
Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

Nandish

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyes staying & was relaxing.
Stayed 1 night in May 2024

10/10 Excellent

Liezel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Stayed 1 night in Apr 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Loretta S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Filipinas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access many different sites around Bern without needing a car.
Stayed 1 night in Feb 2023

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Sep 2022

8/10 Good

MARIJATI

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
Stayed 1 night in Sep 2022

2/10 Terrible

Dinesh

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Stayed 1 night in Aug 2022

8/10 Good

Esmeralda A.

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Aug 2022