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Best Western Citadelle

3.0 star property
3-star hotel in Besancon Old Town

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Best Western Citadelle

Photo gallery for Best Western Citadelle

View from room
Classic Room, 1 Queen Bed, Non Smoking | Exterior
Classic Room, 1 Queen Bed, Non Smoking
Daily buffet breakfast (EUR 15 per person)
Superior Room | Bathroom

Overview of Best Western Citadelle

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
13 Rue General Lecourbe, Besancon, Doubs, 25000
  • Popular LocationBesancon Citadel8 min walk
  • Popular LocationBesancon Cathedral11 min walk
  • Popular LocationUniversity of Franche-Comte15 min walk
  • AirportMulhouse (MLH-EuroAirport)104 min drive

Room options

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Classic Room, 1 Queen Bed, Non Smoking

Classic Room, 1 Queen Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Simple)

Standard Room, 1 Double Bed, Non Smoking (Simple)

Standard Room, 1 Double Bed, Non Smoking (Simple)

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Lobby lounge
Hôtel de Paris
Free WiFi
Air conditioning
Breakfast available
Parking available
4.5 out of 5, Wonderful, (386)
The price is CA $153
per night
CA $173 total
includes taxes & fees
7 May - 8 May
Hôtel de Paris

About the area

Besancon

City center stay.Within a 10-minute walk of this Besancon Old Town hotel, you'll find House of Victor Hugo and House of the Lumière Brothers. Horloge Astronomique and Cathédrale St-Jean are also within half a mile (1 km).

What's nearby

  • Besancon Citadel - 8 min walk
  • Citadel of Besancon - 9 min walk
  • Hotel de Ville - 9 min walk
  • Besancon Cathedral - 11 min walk
  • University of Franche-Comte - 15 min walk

Getting around

  • Besançon Mouillere Station - 4 min drive
  • Hauts du Chazal - 15 min drive
  • Mulhouse (MLH-EuroAirport) - 105 min drive

Restaurants

  • Parc de la Gare d'Eau - 7 min walk
  • Brasserie 1802 - 5 min walk
  • Brasserie Granvelle - 6 min walk
  • Le Salon d'hugo - 6 min walk
  • Bar de l'U - 4 min walk

About this property

Best Western Citadelle

3-star hotel in Besancon Old Town
Public spaces have free WiFi. Business amenities include a 24-hour business center and coworking spaces. The business-friendly Best Western Citadelle also features coffee/tea in a common area, complimentary newspapers in the lobby, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Besancon hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1890
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Best Western Citadelle offers 41 accommodations with espresso makers and safes. Beds feature premium bedding. 76-cm flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (EUR 15 per day)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 for adults and EUR 8 for children
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle tour information
  • Bike parking
  • Bike storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 100
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 27
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 76-cm flat-screen TV
  • Cable/satellite channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board (on request)
  • Office
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Secured self parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Granvelle
Granvelle Besancon
Granvelle Hotel Besancon
Best Western Citadelle Hotel Besancon
Best Western Citadelle Besancon
Best Western Citadelle
Citotel Hotel Besançon
Best Western Citadelle Hotel
Best Western Citadelle Besancon
Best Western Citadelle Hotel Besancon

Best Western Citadelle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 605 reviews" "
Rating 8 - Good. 269 out of 605 reviews" "
Rating 6 - Okay. 49 out of 605 reviews" "
Rating 4 - Poor. 17 out of 605 reviews" "
Rating 2 - Terrible. 3 out of 605 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

mike

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

10/10 Excellent

Saumil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Stayed 1 night in Aug 2023

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value.
Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Jean-Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 1 night in Jul 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff. Good size room.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Stayed 1 night in May 2023

4/10 Poor

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, a little away from the city centre
Lovely city with lots to offer. Hotel location slightly away from centre.
Stayed 2 nights in Aug 2022

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022