8/10 Good
Sandra
Business traveller
Nov 19, 2025
Liked: Staff & service, amenities
Breakfast was very good, staff were kind. Location was very central for the train station. The social event (some drinks and nibbles on Mon-Wed night) was pleasant.
The room was nice and well laid out. Up on the 11th floor, it was not noisy.
The only significant downside was the Guest Laundry. This was free (bring your own detergent), with 5 washing machines and 5 driers. They had signs up about "etiquette" for the room, asking people _not_ to remove others washing, but also reminding people to get their washing out fast. All good signs for a well run guest laundry. The negative. One of the 4 washer was out-of-order. Two had been left full of cleaning clothes by the housekeeping team for an entire evening. And one was part full of stinking, stagnant water, which must have been taken days before it smelt that bad. So... housekeeping is miss-using the machines, and maintenance is not checking them. I was able to use the 1 machine which was left, which was the main reason I picked this hotel. I liked everything else, but if this core infrastructure is not being looked after, I fear I need to think some more for the future.
Sandra
Stayed 4 nights in Nov 2025