2/10 Terrible
Pam
12 Mar 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over rated over priced
This was the most expensive place that we stayed at in Panama and was the worst by a landslide. The patio door was just a screen that anyone could have broken into. We were woken up by loud people 3 of the 6 nights we stayed there and management pretty much said it was out of their control! Not impressed!!!! Our room was only “cleaned” twice, check in did not include instructions on where to get drinkable water, nor was there a glass in the room. The electrical outlets would not hold a plug for my charger. The sheets are too small for the bed and their are no mattress covers, yuck!!!! The curtains did not fully cover the windows. The patio door locks are broken, so a small padlock with a key is used. There are no lights on the patio, so sitting out and reading at night is not possible and there are wires hanging where lights should be. There was no hot water in the showers even after they were “fixed”. If you are there for surfing this is a great place to be, if that is not your intent then do not stay here, it is a long way from town and the shuttle only comes every 2 hours and a taxi will cost you $15-$20 one way. The breakfast is the same every day, eggs, pancake and toast with a few pieces of fruit. When we raised concerns it fell on deaf ears, the owner/manager thought that our concerns were trivial. She certainly does not belong in the hospitality business. This place has the potential to be quite lovely, but falls very short of its potential.
Pam
Stayed 6 nights in Feb 2022
