Mickey mouse operation. Staff refused to pay for a suite instead of a room... claimed they did not know how to process the change. Refused admittance to restaurant at dinner without a reservation although the restaurant was largely empty. Briskly told "we don't do breakfast " the next morning. No coffee in room. Loud banging in the hallways. Loud generator or other machinery noise throughout the night. At checkout, staff were unable to operate the receipt printer. The property exudes a cold, plastic unwelcoming aura