2/10 Terrible
Athena, Magna
May 28, 2025
Initally we were denied access to check in because I forgot my ID (my bad) we stated that we could change the reservation to my husbands name (same last name) easily. The Front Desk staff (Jay) was very helpful and said that should not be a problem. As soon as the words came out of his mouth a manager came around out of the back room and stated that it was too late to make that change and we were out of luck. I offered to get a photo copy of my ID and still get the reservation change but was told that since it was through a 3rd party site we
Athena
Stayed 2 nights in May 2025