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Starhotels Excelsior

4.0 star property
Family-friendly 4-star hotel near Piazza Maggiore

Choose dates to view prices

Photo gallery for Starhotels Excelsior

Lobby sitting area
Breakfast, lunch and dinner served
Junior Suite
Front of property
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

Map
Viale Pietro Pietramellara 51, Bologna, BO, 40121
  • PalaDozza
    ‪14 min walk‬
  • Piazza Maggiore
    ‪17 min walk‬
  • BolognaFiere
    ‪4 min drive‬
  • Bologna (BLQ-Guglielmo Marconi)
    ‪10 min drive‬

Room options

View all photos for Family Room (Connecting)

Minibar, in-room safe, individually furnished, desk

Family Room (Connecting)

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 adulti + 2 bambini)

Family Room (2 adulti + 2 bambini)

Family Room (2 adulti + 2 bambini)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, individually furnished, desk

Triple Room

  • 33 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Bologna

Historic Center stay.Within a 10-minute walk of this Historic Center hotel, you'll find Via Indipendenza and Montagnola Park. Teatro Testoni Ragazzi and Bologna Museum of Modern Art are also within half a mile (1 km).

What's nearby

  • PalaDozza - 14 min walk - 1.3 km
  • University of Bologna - 16 min walk - 1.4 km
  • Two Towers - 17 min walk - 1.5 km
  • Piazza Maggiore - 17 min walk - 1.5 km
  • BolognaFiere - 4 min drive - 2.5 km

Getting around

  • Bologna (IBT-Bologna Central Rail Station) - 1 min walk
  • Cà dell'Orbo Station - 10 min drive
  • Bologna Airport (BLQ) - 21 min drive

Restaurants

  • ‪La Bottega - ‬4 min walk
  • ‪Mavit SRL - ‬1 min walk
  • ‪Bar Bianco Bologna - ‬2 min walk
  • ‪Acafè - ‬2 min walk
  • ‪Ristorante Cinese Città D'oro - ‬2 min walk

About this property

Starhotels Excelsior

Family-friendly 4-star hotel near Piazza Maggiore
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Starhotels Excelsior. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bologna hotel is smoke free.

  • 193 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Starhotels Excelsior offers 193 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. A pillow menu is available. Premium satellite television is provided.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. This Bologna hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Italian

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Property amenities

Family friendly

  • Baby bath
  • In-room babysitting (surcharge)
  • Soundproofed rooms
  • Stroller

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (30 inch wide door)
  • Grab bar near toilet (31 inches high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A tax is imposed by the city and will be collected at the property. The tax ranges from EUR 1.5 to EUR 5 per person, per night. The amount has been determined by the local administration and depends on the length of stay, property classification, and room price. This tax does not apply from the 6th consecutive night of stay. Guests exempted from this tax include residents of Bologna and children under 14 years of age. Please note that further exemptions may apply.

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay (maximum EUR 35 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 35 per pet, per stay (maximum EUR 35 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. 

This property requires identification for all guests at check-in, regardless of age.
Property Registration Number IT037006A19MMQQLIO

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Starhotels Excelsior
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Hotel Bologna
Starhotels Hotel Bologna
Starhotels Excelsior Hotel
Starhotels Excelsior Bologna
Starhotels Excelsior Hotel Bologna

Starhotels Excelsior Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1001 reviews
Rating 8 - Good. 266 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent. Rooms comfortable and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Howard

Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the property is beautiful and located near the train station , making it convenient, they had no AC functioning as it was extremely hot and uncomfortable. When I called the front desk to ask if the heat could be lowered or the AC turned on I got attitude from the staff. They said they would shut down the heat but they did not. They said to open the windows and we did however the amount of noise from outside was unbearable. There was construction all throughout the night and the parking roof top had a lot of noise as well. We then went to ask if we could have some eat plugs and got more attitude and were told they had none. We realize they may call it winter in their area but to have temps around 25-30 in rooms for traveller when they advertise AC available is not adequate. Of their solution is to open windows then they should at least have ear plugs.
Stayed 1 night in Mar 2025

10/10 Excellent

Abbas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms, service was also good. Location is quite central to move around in Bologna
Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely close to the train station. You can just walk across the street and the hotel is in front. Breakfast is a bit hard to get food. Not replaced as it is emptied. Sausages especially. Too many tour groups use this hotel and is used by tourists. Reception is not able to give advice on how to get to things like pharmacy or banks. Their solution was “take a taxi” Bologna is undergoing a great deal of street construction so a taxi is a waste of money and time in blocked traffic.
Stayed 6 nights in Feb 2025

10/10 Excellent

Diana

Stayed 2 nights in Feb 2025

8/10 Good

Jose M.

Stayed 1 night in Feb 2025

10/10 Excellent

Maryam

Stayed 1 night in Feb 2025

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Fine

The service was excellent from everyone I encountered. The breakfast was good. However, I found the stay quite uncomfortable. Bed and pillows terrible. Chair to work at desk in room was awful. Heating/aircon didn't work, so hot at night but very cold for early morning get-ups. Also, when I first arrived, I was put into a room literally next to building work happening. It was deafening. They QUICKLY changed me to a different room. Which I appreciate. But a 4 star hotel should be avoiding putting guests in these rooms anyway, it seems pretty obvious to me.
Stayed 2 nights in Feb 2025

8/10 Good

Sarrah

Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities, room comfort

Yes

Clean, spacious, excellent breakfast, great location for grin travel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Comfortable and clean hotel. Great location! Great option if you want to be close to the station and the center of the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Sang-Min

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome breakfast. I have never seen a complimentary breakfast of that quality (though in American standard). The staffs were exceptionally kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Disliked: Cleanliness

Stay somewhere else

Stayed in a room with handicapped shower… the curtain was full of mold and stains. Ate at the restaurant but there was an event so waiters were focused on them and not us. We dropped a couple hundred for dinner and felt like we were a nuance. Not ok
Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Opposite the train station. Very convenient if you are arriving or leaving by train. Good value for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Indrajit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that it's right across from the train station. Our room was bigger than i expected and very clean. The bed was great. It's about a 25-minute walk to the center of town though.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nam

Stayed 2 nights in Nov 2024

6/10 Okay

Samir

Stayed 2 nights in Dec 2024

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service
Staff were great. Location is good if you are catching the train to other places (Modena or Parma) but 15 mins walk into city centre. Hotel is nice but rooms are a bit dated and in need of some refurbishment but perfectly adequate for a short stay.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

A very nice hotel and close to the train station
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice space, but the hotel only had heat, no air conditioning. the room was already hot when we got there. opened windows made it difficult to regulate temp all night long. across from train station - very convenient.
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Our hotel was centrally located directly across the street from the train station. So perfect location! Room was clean and well kept. Staff was very helpful.
Stayed 3 nights in Nov 2024