4/10 – Médiocre
Angela
16 juin 2025
Castle has lovely grounds and is very visually appealing. First impression entering hotel was very good. Lovely reception area and very informative and friendly staff member. Room was lovely at first glance however on closer inspection there was quite a few repairs needing done. Then on the bedding there was horrific staining on the bed throw one can only assume what it was so I felt unable to bring this up with staff. During the night I was kept awake most of the night by very noisy guests right through until at least 3am. I went to reception , restaurant and bar however no sign of any staff member. Further to that as the noise continued I tried to telephone reception to no avail. I must stress I do not want any retribution on this staff member as he was very apologetic and tried to make things right in the morning by agreeing for me to have a late check out ahead of a long car journey. I wish I could have enjoyed my stay.




Angela
Séjour de 1 nuit en juin 2025