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4.3 out of 5

"Staff were reasonably competent in basic duties but not terribly helpful beyond that, and not friendly " More

By a verified traveller on Sat 28 Sep 2019

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Hotel Description

5-star luxury hotel in Bordeaux City Centre

Bordeaux City Centre stay

Within a 10-minute walk of this Bordeaux City Centre hotel, you'll find Cimetiere de la Chartreuse and St. Seurin Basilica. Musee des Beaux-Arts and Place Gambetta are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. A terrace, express check-out, and dry cleaning are also on offer.

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $307* Per night/room 25 Mar. - 26 Mar.

Duplex

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hôtel Burdigala by Inwood Hotels ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hôtel Burdigala by Inwood Hotels

Everyone (2) Family (1)
3 out of 5
Staff were reasonably competent in basic duties but not terribly helpful beyond that, and not friendly

Posted by , from Chicago on 28 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Sébastien BIZE - General Manager

Dear Sir, we thank you for taking time to share your feedback following your stay with us. Your opinion is very important to us in order to always offer the best quality of service. Regarding our staff, we are a bit surprised with your comments, they usually get a lot of praise from our guests. We look forward to welcoming you again at the Burdigala in the beautiful city of Bordeaux. Best Regards.

5 out of 5
We didn't eat there aside from a minimal breakfast, but was pleased with the room.

Posted by on 29 Sep. 2018

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Comment from Hotel Management

3 Oct. 2018 by Sébastien BIZE - General Manager

Dear Guests, we all would like to thank you for your very positive feedback. We are always pleased to hear that guests had a very good time with us. We look forward to welcoming you again at the Burdigala in beautiful Bordeaux. Best Regards.

5 out of 5

Posted by on 18 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by Sébastien BIZE - General Manager

Dear Guests, we all would like to thank you for your excellent feedback. It is always a great pleasure for us to hear that guests had a great time with us. We look forward to welcoming you soon again at the Burdigala in beautiful Bordeaux. Best Regards.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Hôtel Burdigala by Inwood Hotels. Parking is available for a fee. This 5-star Bordeaux hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1988
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Bordeaux St-Jean Station (3.4 km / 2.1 mi)
  • Metro station: Meriadeck Tram Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hôtel Burdigala by Inwood Hotels offers 83 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Madame B - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 20 per pet, per day, plus a deposit of EUR 13 per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 32 per person
  • Valet parking fee: EUR 35 per night
  • Pet deposit: EUR 13 per day
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burdigala
  • Burdigala Bordeaux MGallery Collection
  • Hotel Burdigala
  • Hotel Burdigala Bordeaux MGallery Sofitel
  • Hotel Burdigala MGallery Collection
  • Burdigala MGallery Collection
  • Burdigala Hotel Bordeaux
  • Hotel Burdigala MGallery Sofitel
  • Burdigala Bordeaux MGallery Sofitel
  • Burdigala MGallery Sofitel
  • Hotel Burdigala Bordeaux MGallery Collection
  • Hotel Burdigala Bordeaux
  • Burdigala Bordeaux
  • Hotel Burdigala Bordeaux MGallery by Sofitel

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.