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Emporium Hotel South Bank

5.0 star property
5-star luxury hotel near Suncorp Stadium
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Photo gallery for Emporium Hotel South Bank

River City Twin Suite with Free Wifi
Frangipani Suite with Free Wifi | Wardrobe
4 bars/lounges
Interior
Frangipani Suite with Free Wifi | Living area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • Spa

Explore the area

View in a map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    ‪1 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Treasury Building
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪19 min drive‬

Room options

View all photos for Exquisite Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite - Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City King Suite- Free Wifi

Premium River City King Suite with Free Wifi

Premium River City King Suite- Free Wifi

10.0 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite - Free Wifi

Frangipani Suite with Free Wifi | Living area

Frangipani Suite - Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite - Free Wifi

Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite - Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suite - Free Wifi

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite - Free Wifi

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Vista King Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite - Free Wifi

9.6 out of 10
Exceptional
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite - Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite - Free Wifi

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite - Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite - Free Wifi

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Brisbane

South Brisbane stay.Within a 15-minute walk of this South Brisbane hotel, you'll find South Bank Parklands and Brisbane Convention and Exhibition Centre. Suncorp Stadium and XXXX Brewery are also within 2 miles (3 km).

What's nearby

  • South Bank Parklands - 1 min walk - 0.0 km
  • Brisbane Convention and Exhibition Centre - 9 min walk - 0.8 km
  • Treasury Building - 17 min walk - 1.5 km
  • The Gabba - 19 min walk - 1.6 km
  • XXXX Brewery - 3 min drive - 2.3 km

Getting around

  • South Bank Station - 1 min walk
  • Brisbane Airport (BNE) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪The Terrace - ‬1 min walk
  • ‪Guzman Y Gomez - ‬3 min walk
  • ‪Belle Époque - ‬1 min walk
  • ‪Tippler's Tap - ‬2 min walk

About this property

Emporium Hotel South Bank

5-star luxury hotel near Suncorp Stadium
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

  • 140 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • 4413 sq ft of conference space
  • 410 sq m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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CA $281 total
includes taxes & fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cribs (infant beds) are available for AUD 35.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 20.

The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1002 reviews
Rating 8 - Good. 116 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LUCIA, TAIPEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice all the services are very good except the room cleaning, the cleaner DID NOT clean the bathroom: bath tub, shower room , bathroom sink, toilet, even the trash drop on the floor they didn’t even pick it up, they came folding the bed, takeout the trash, that’s about all, the cleaning definitely needs to be improved. Besides that every else is very good. A good 5 star hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival 2 hours prior to check in we queried about dropping our bags off early and utilise the hotel facilities, in which the reception staff kindly accepted. Upon check-in to our room, our bags were already in our room and we were amazed by the layout of the room. We also made use of the valet & concierge services. The staff there were amazing with their customer service and very professional. We tried the Italian restaurant and were amazed with their customer service, everything was Italian from the waitress, chef and the music. We toured the infinity pool area which had stunning views of the city, although it can be hard to find a daybed during peak times. They had provided towels, complimentary bottled water and had a waiter present to take orders from the bar next to the pool. On check-out we were assisted by a porter to take our bags to the car from our room. When we checked, the bags were stacked perfectly in the boot and check-out process was smooth. Overall recommend staying here. Pros - Customer Service - Room Views - Services Available - Close to all things city/southbank - Valet Service Cons - Expensive restaurant for small portion of food
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled for business. Everything about this property was excellent. I will be staying here again when I travel to Brisbane.
Stayed 4 nights in May 2025

10/10 Excellent

Kym

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Saminda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous High End Stay

Exquisite hotel in the heart of South Bank... definitely will return
Stayed 1 night in May 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in May 2025

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a city stay
Stayed 1 night in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Always the perfect place for a long weekend. Love staying here. But my car was to big for their carpark
Stayed 2 nights in May 2025

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

kellie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Short stopover

Short trip to Brisbane. Hotel very modern, great rooftop bar with excellent service at breakfast and extremely slow at night. Good food on both occasions. Rain stopped us using the pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lachlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible
Stayed 2 nights in Apr 2025

10/10 Excellent

ROBYN

Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Very average Over priced Would never return, even at half the high price
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Understanding that we were an elderly couple. We were surprised by the modern aspect of the hotel. But we loved it. Great staff. Great food. We were there for a special celebration. Our family appreciated the care of us by the staff. The valet staff were great when we encountered heavyy rain. We were going to qpac for a performance. We loved the hotel, particularly the staff. Our room was wonderful. Thank you.
Stayed 2 nights in Mar 2025

10/10 Excellent

KARLO, Palm Beach Gardens

5 stars
Stayed 3 nights in Mar 2025

8/10 Good

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an outstanding hotel! Extremely cordial staff. Beautiful room. Great bathroom! Very clean hotel and excellent location. 10 out of 10.
Stayed 3 nights in Mar 2025