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4.3 out of 5

"Did not like the fact that the advertised price was in USD with no clear indication on the website. Thinking my night would cost me $380 and only to b ... " More

By a verified traveller on Sun 26 Nov 2023

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Hotel Description

5-star luxury hotel near Roma Street Parkland

South Brisbane stay

Within a 15-minute walk of this South Brisbane hotel, you'll find South Bank Parklands and Mater Private Hospital Brisbane. Roma Street Parkland and Suncorp Stadium are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Make the most of the gym and a rooftop terrace, and relax with drinks at one of the 4 bars/lounges.

Suite, 1 King Bed (Vista)

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $299* Per night/room 28 Apr. - 29 Apr.

Twin Room, 2 Single Beds (Suite - Vista)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Studio Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Urban Vista)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pool Side Cabana Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Exquisite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Emporium Hotel South Bank ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Emporium Hotel South Bank

Everyone (2) Couples (1)
3 out of 5
Did not like the fact that the advertised price was in USD with no clear indication on the website. Thinking my night would cost me $380 and only to be told it was $599 at the time of arrival. Two very different prices. Well played...

Posted by on 26 Nov. 2023

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5 out of 5
great hotel. my second time there. Roof top bar is amazing

Posted by on 21 Aug. 2023

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5 out of 5

Posted by on 19 Feb. 2021

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About the Emporium Hotel South Bank

Location 267 Grey St, South Brisbane, QLD 4101

Property Features

Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4413 square feet (410 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Brisbane hotel is smoke free.

  • 140 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • 4413 sq ft of conference space
  • 410 sq m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: South Bank Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Emporium Hotel South Bank has 2 restaurants on site.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

The listed parties/events policy applies to Frangipani Suite bookings only.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Maximum attendees: 20.

Contactless check-out is available.

  • Debit cards
  • UnionPay
  • Events/parties allowed
  • Staffed front desk
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Maximum event attendees - 20

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 42 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporium Hotel South Bank South Brisbane
  • Emporium South Bank South Brisbane
  • Emporium Bank Brisbane
  • Emporium Bank Brisbane
  • Emporium Hotel South Bank Hotel
  • Emporium Hotel South Bank South Brisbane
  • Emporium Hotel South Bank Hotel South Brisbane

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.