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Mercure Brisbane Garden City

4.0 star property
4-star hotel near Westfield Garden City Shopping Mall

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Photo gallery for Mercure Brisbane Garden City

Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Exterior
Restaurant
Lobby
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
18 Macgregor St, Upper Mount Gravatt, QLD, 4122
  • Popular LocationWestfield Garden City Shopping Mall5 min walk
  • Popular LocationGriffith University5 min drive
  • Popular LocationThe Gabba10 min drive
  • AirportBrisbane, QLD (BNE)25 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
Quality Hotel Robertson Gardens
Pool
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (442)
The price is CA $146
per night
CA $160 total
includes taxes & fees
15 May - 16 May
Quality Hotel Robertson Gardens

About the area

Brisbane

Upper Mount Gravatt stay.A stay at this Upper Mount Gravatt hotel places you within half a mile (1 km) of Westfield Garden City Shopping Mall and 3 miles (5 km) of Griffith University. Also within 9 miles (15 km) are The Gabba and Queen Street Mall.

What's nearby

  • Westfield Garden City Shopping Mall - 5 min walk
  • Queensland Sport and Athletics Centre - 3 min drive
  • Griffith University - 5 min drive
  • The Gabba - 10 min drive
  • XXXX Brewery - 13 min drive

Getting around

  • Brisbane Fruitgrove Station - 6 min drive
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • Mrs. Fields Upper Mount Gravatt - 14 min walk
  • Muffin Break - 14 min walk
  • Foster & Black - 13 min walk
  • MOS Burger - 15 min walk
  • Hungry Jack's - 14 min walk

About this property

Mercure Brisbane Garden City

4-star hotel near Westfield Garden City Shopping Mall
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. The business-friendly Mercure Brisbane Garden City also features a terrace, a garden, and laundry facilities. Self parking is free.

This 4-star Brisbane hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Mercure Brisbane Garden City offers 120 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Beds feature premium bedding. 38-inch Smart televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 27.5 per person
  • 1 restaurant
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 394
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 472
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 38-inch Smart TV
  • Cable/satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Dining table
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40.00

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 27.5 per person
  • Late check-out fee: AUD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-out is available.

This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge Garden City Hotel Upper Mount Gravatt
Travelodge Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel
Travelodge Hotel Garden City Brisbane
Mercure Brisbane Garden City Upper Mount Gravatt
Mercure Brisbane Garden City Hotel Upper Mount Gravatt

Mercure Brisbane Garden City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 371 out of 1000 reviews" "
Rating 8 - Good. 444 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 44 out of 1000 reviews" "
Rating 2 - Terrible. 19 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Their service was great, I had an issue which would have made my stay uncomfortable, but they were able to fix within 5 minutes. The rest of my stay was uneventful which was great.
Stayed 2 nights in Jan 2024

8/10 Good

Talel

Liked: Staff & service, room comfort
The hotel is comfortable enough, i stayed on and off for a month and mostly was a pleasant stay. Room was ok, desk staff are diligent and helpful. Room service menu is extremely limited and often soke items unavailable, the room cleaning was haphazard, every day different parts were cleaned other days not and bins cleaned 2 out of 3 days. I would stay here again but nased on desk staff competency.
Stayed 11 nights in Dec 2023

8/10 Good

Roseann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone in room didn’t work and desk service was unattended most times and had to walk around to find them. Installing a buzzer on the counter is my suggestion if the service desk is going to be left unattended
Stayed 2 nights in Jan 2024

8/10 Good

Hammami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Dec 2023

10/10 Excellent

Tamara

Stayed 1 night in Oct 2023

6/10 Okay

Gary

Stayed 1 night in Oct 2023

4/10 Poor

Barry

Stayed 1 night in Oct 2023

10/10 Excellent

Naomi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely helpful staff easy location to get too.
Stayed 1 night in Oct 2023

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Aircon not working in the room.
Stayed 4 nights in Oct 2023

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms a it tardy for a chain such as Mecure.
I arrived with a migraine and got to the room and went to bed. I didn't realise the air cond didn't work until later so had to open the window as it was to warm. This let the road noise in. I put up with it the first night due to the migraine but the staff happily change dour room the next day. Rooms are a little old and a bit off for Mercure. Beds were fantastic though.
Stayed 2 nights in Oct 2023