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Aparthotel

Oaks Brisbane on Charlotte Suites

4.5 star property
4.5-star luxury aparthotel near St. Stephens Cathedral

Choose dates to view prices

Photo gallery for Oaks Brisbane on Charlotte Suites

Exterior
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Balcony
Indoor pool, outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
128 Charlotte St, Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪2 min walk‬
  • Place, Waterfront Brisbane
    ‪3 min walk‬
  • Place, Brisbane City Botanic Gardens
    ‪7 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 1 Bedroom (No Housekeeping)

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 1 Bedroom (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Room, 1 Bedroom (No Housekeeping)

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One-Bedroom Executive Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

One-Bedroom Executive Apartment

  • Sleeps 3

View all photos for Two-Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Two-Bedroom Apartment

  • Sleeps 5

View all photos for Executive Room, 2 Bedrooms

Balcony

Executive Room, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms (No Houskekeeping)

Balcony

Executive Room, 2 Bedrooms (No Houskekeeping)

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Executive Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

2 Bedroom Executive Apartment

  • Sleeps 5

View all photos for Executive Room, 1 Bedroom

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Room, 1 Bedroom

  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One-Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

One-Bedroom Apartment

  • Sleeps 3

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About the area

Brisbane

City center stay.At this Brisbane Central Business District aparthotel, you'll be within a 5-minute walk of St. Stephens Cathedral and Queen Street Mall. MacArthur Museum Brisbane and Brisbane Riverside Markets are also within half a mile (1 km).
View more Aparthotels in BrisbaneOpens in a new window

What's nearby

  • Queen Street Mall - 2 min walk - 0.2 km
  • Waterfront Brisbane - 3 min walk - 0.3 km
  • Brisbane City Hall - 5 min walk - 0.5 km
  • Treasury Building - 5 min walk - 0.5 km
  • Brisbane City Botanic Gardens - 7 min walk - 0.6 km

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪Coffee Anthology - ‬1 min walk
  • ‪Betty’s Burgers - ‬2 min walk
  • ‪BAKE-IT BAKERY AND CAFE - ‬3 min walk
  • ‪Maru Korean Restaurant - ‬1 min walk
  • ‪Sushi Edo - ‬2 min walk

About this property

Oaks Brisbane on Charlotte Suites

4.5-star luxury aparthotel near St. Stephens Cathedral
Oaks Brisbane on Charlotte Suites offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. Public spaces have free WiFi. The luxury Oaks Brisbane on Charlotte Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star Brisbane aparthotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 44 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Oaks Brisbane on Charlotte Suites offers 222 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Brisbane aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones.

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  • Kitchen
  • Washer
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Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 45 per night; includes in/out privileges)
  • Extended parking on site (AUD 245 per week)
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 222 units
  • 44 floors
  • At least 80% lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

Please note this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

  • Free in-room WiFi has a 3-device limit.

Property is also known as

Charlotte Oaks Towers
Charlotte Towers Oaks
Oaks Charlotte Towers
Oaks Charlotte Towers Apartment
Oaks Charlotte Towers Apartment Brisbane
Oaks Charlotte Towers Brisbane
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisban
Oaks Charlotte Towers
Oaks Charlotte Towers Brisbane
Oaks Brisbane on Charlotte Suites Brisbane
Oaks Brisbane on Charlotte Suites Aparthotel
Oaks Brisbane on Charlotte Suites Aparthotel Brisbane

Oaks Brisbane on Charlotte Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1522 out of 3036 reviews
Rating 8 - Good. 1084 out of 3036 reviews
Rating 6 - Okay. 258 out of 3036 reviews
Rating 4 - Poor. 125 out of 3036 reviews
Rating 2 - Terrible. 47 out of 3036 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Travelled with family
Liked: Cleanliness
Good location, central to everything. Spacious apartment however some areas, e.g. bathroom, a bit tired.
Stayed 3 nights in Oct 2025

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities
I appreciated the fact I was provided with a two bedroom suite without asking.
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort
Great location in Brisbane City, easy walk to shopping and heaps of eating options we were not able to use the outdoor pool due to building maintenance, which was a shame and not noted in website which would have been good to know when we booked we would stay here again
Stayed 4 nights in Oct 2025

6/10 Okay

Antonius Devon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great place to stay! The internet was pretty slow and the thermometer was not working. Other than that staff was amazing, clean place, spacious and.everything was close by. Would definitely stay again
Stayed 3 nights in Oct 2025

6/10 Okay

Rachael

Travelled with family and small children
Disliked: Cleanliness, amenities
The location was great for exploring Brisbane CBD and South Bank. Our room was very old and run down. Didn’t feel very clean and had a horrible smell like old cigarette smoke. Now that we’re home I’m currently washing all of our clothes and struggling to get the smell out. The air conditioning vent was so dirty and coated in a thick dust so would have just been blowing dust into the room. The rest of the hotel seemed ok, the pool and gym etc. Not sure what the other rooms were like and if we just received a bad one.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jinnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
exellent placè.n area, clean n close.to shops
Stayed 1 night in Sep 2025

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The place is a close walk to everything. The staff were all very friendly and helpful. The views from up high are amazing.
Stayed 3 nights in Sep 2025

6/10 Okay

Dominic

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Liked: Cleanliness
Disliked: Property conditions & facilities
The lift wasnt working took 10 mins to get to my floor staff didnt give two hoots
Stayed 1 night in Aug 2025

10/10 Excellent

Sharron

Liked: Cleanliness, property conditions & facilities
Have stayed here 3 times now , it is always very clean ,close to the mall, very compfy beds and large self contained rooms
Stayed 4 nights in Sep 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

John, Houston

Liked: Cleanliness, amenities, property conditions & facilities
The elevator wait is too long.
Stayed 1 night in Sep 2025

8/10 Good

LOUISE

Liked: Cleanliness, property conditions & facilities
Great location for the occasion I was in Brisbane for. The airconditioning was very noisy and at 11pm when I arrived back at the suite, I was to exhausted emotionally to request a room change. Staff were very courteous and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Damien

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Just perfect!

Smooth check-in and checkout, friendly staff, apartment was spotless. Well equipped kitchen, plenty room, comfortable bed. No noise, very peaceful. Spacious balcony with great view. Excellent location.Will definitely be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Xuan Ren

Travelled with family, Travelled with group
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharne

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Duane

Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always my go to when I’m in Brisbane
Stayed 2 nights in Aug 2025

10/10 Excellent

DAVID

Liked: Cleanliness, property conditions & facilities
All Good
Stayed 15 nights in Aug 2025

6/10 Okay

Sam

Liked: Cleanliness, property conditions & facilities
Good location. Beds are average. Queen bed was two vastly different singles pushed together. Take your own pillow.
Stayed 4 nights in Aug 2025

8/10 Good

Jamie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Decent location. Staff were friendly. View was decent. Room service available along with groceries on arrival if ordered (wasn’t aware of this when booking but probs would have used that service. Generally, the room was tired but everything worked and was maintained. Decent balcony. Biggest issue I had was the smell of drains. This was v strong and if we were staying for longer I would have requested something be done about it.
Stayed 2 nights in Jul 2025

4/10 Poor

Adrian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Smelt of mould
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, room comfort

Great views, old infrastructure

Comfortable upper level unit with great views. Rattling fan in the aircon was like a small jackhammer - fortunately, being winter, I could just turn it off. I would ask for a different room in the summer, though
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin Wah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenient
Stayed 3 nights in Jul 2025