4/10 Poor
Elif
Travelled with group
Dec 1, 2025
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I read a lot of reviews before staying here and hoped my experience would be better, but a few issues did come up. I stayed in November and the location was decent—about a 30-minute walk to the Grand Palace and next to a police station in the financial district.
When I arrived, I checked the bed and found hair on the sheets. Reception said they would try to send someone, and if not, they’d change them themselves. About 10 minutes later, someone tried to enter my room. I opened the door expecting staff or my friends, but it was another guest who had been assigned the same room. I’d already unpacked, so he left, but it was unsettling. Reception did come up and replace the sheets afterwards.
The bathroom in my room—and my friends’—had visible mould stains at the top, which looked like they’d been cleaned but not fully removed. On my second day, my room key stopped working and I had to get it reactivated after breakfast. Speaking of breakfast, it was very limited compared to cheaper hotels I’ve stayed in.
My friends didn’t have major issues, and the hotel is okay for a short stay. Just note that if you want new towels or room cleaning, you have to request it in advance, otherwise it won’t be done. There was also some mould around the windows.
Elif
Stayed 2 nights in Nov 2025
