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Crisol Puerta de Burgos

4.0 star property
4-star hotel perfect for exploring Burgos

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Photo gallery for Crisol Puerta de Burgos

Superior Double or Twin Room
Lobby lounge
Lobby lounge
Lobby lounge
Minibar, in-room safe, desk, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Room service

Explore the area

View in a map
Calle Vitoria 69, Burgos, Burgos, 9006
  • Place, Museum of Human Evolution
    ‪16 min walk‬
  • Place, Plaza Mayor
    ‪3 min drive‬
  • Place, Burgos Cathedral
    ‪3 min drive‬
  • Airport, Burgos (RGS-Villafria)
    ‪10 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room (2 adults and 1 child)

Minibar, in-room safe, desk, soundproofing

Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the area

Burgos

Central Burgos getaway .Within a 15-minute walk of the hotel, you'll find Marceliano Santa Maria Art Museum and San Lesmes Abad. Arco de San Juan and Plaza de Espana are also within 2 miles (3 km).

What's nearby

  • Museum of Human Evolution - 16 min walk - 1.4 km
  • Plaza Mayor - 3 min drive - 2.1 km
  • Paseo del Espolon - 3 min drive - 2.1 km
  • Burgos Cathedral - 3 min drive - 2.5 km
  • Burgos Castle - 6 min drive - 3.6 km

Getting around

  • Burgos Station - 7 min drive
  • Burgos (RGS-Villafria) - 11 min drive

Restaurants

  • ‪Trampantojo - ‬7 min walk
  • ‪Bochinche - ‬9 min walk
  • ‪Las Veguillas - ‬10 min walk
  • ‪El Plan B - ‬8 min walk
  • ‪Lima Café - Cocina Libre - ‬6 min walk

About this property

Crisol Puerta de Burgos

4-star hotel perfect for exploring Burgos
Crisol Puerta de Burgos offers its guests a vending machine, tour/ticket assistance, and room service (during limited hours). Event space at this hotel measures 5380 square feet (500 square meters) and includes conference space. WiFi is free in public spaces. Crisol Puerta de Burgos also features a front-desk safe, an elevator, and a water dispenser. Parking is available for a fee.
  • 1 building
  • 162 guestrooms or units
  • 7 levels
  • 5380 sq ft of conference space
  • 500 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Elevator
  • Water dispenser
Crisol Puerta de Burgos offers 162 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Self parking fee: EUR 12 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Puerta Burgos
Hotel Puerta de Burgos
Puerta Burgos
Puerta de Burgos
Zenit Puerta De Hotel Burgos

Frequently asked questions

How close is Crisol Puerta de Burgos to the airport?

Crisol Puerta de Burgos is 6.9 mi (11-min drive) away from the Burgos (RGS-Villafria) airport, the closest popular airport to the property.

Does Crisol Puerta de Burgos have an airport shuttle?

Airport shuttle services are not available at Crisol Puerta de Burgos.

How close is Crisol Puerta de Burgos to the beach?

This hotel is 2.1 mi (6-min drive) from Playa de Fuente Prior.

Does Crisol Puerta de Burgos offer free breakfast?

Free breakfast isn’t provided at Crisol Puerta de Burgos, but buffet breakfast is offered for a fee of EUR 12 for adults and EUR 12 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Crisol Puerta de Burgos?

No, there is no casino at this hotel.

What time is check-in at Crisol Puerta de Burgos?

Check-in start time: 2 PM; Check-in end time: anytime.

Is there free parking at Crisol Puerta de Burgos?

Free parking is not available at this hotel. Self parking is available for EUR 12 per day.

Does Crisol Puerta de Burgos have a pool?

Crisol Puerta de Burgos does not have a pool.

Does Crisol Puerta de Burgos have a spa?

There are no spa services available at this hotel.

How close is Crisol Puerta de Burgos to downtown Burgos?

Crisol Puerta de Burgos is 0.6 mi away from Burgos.

Crisol Puerta de Burgos Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 516 reviews
Rating 8 - Good. 205 out of 516 reviews
Rating 6 - Okay. 113 out of 516 reviews
Rating 4 - Poor. 48 out of 516 reviews
Rating 2 - Terrible. 24 out of 516 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Paul

Liked: Staff & service
Disliked: Cleanliness
That is ok for business trip
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
It was nothing like the photos. Old, run down, poorly cleaned, old torn curtains, rusty shower. I would never recommend this hotel nor pay this price for such an awful room.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Orestes

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.
Verified

6/10 Okay

Gareth

Liked: Cleanliness
Disliked: Staff & service
The reception staff were indifferent. The room didn’t have the size of bed I requested. Reception didn’t pick up the phone when I called. When I was moved to another room (eventually), it too had the wrong type of bed.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Ignasi

Liked: Cleanliness, staff & service, room comfort

Close your door from inside

During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

i

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Stayed 1 night in May 2023
Verified

8/10 Good

EDUARDO

Liked: Cleanliness, staff & service, room comfort
Hotel viejón, hay que darle un poco de cariño Sin embargo, bien en general. Muy buena cama; raro tener tantos espejos en el baño....
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Juan francisco

Disliked: Staff & service
Hotel viejo que necesita renovarse
Stayed 1 night in Sep 2025
Verified

8/10 Good

roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo arrivarci in auto, parcheggio gratuiti nelle vicinanze e personale piacevole. OTTIMO RAPPORTO QUALITÀ PREZZO
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Fabien

Liked: Cleanliness

Super

Nous avons passés un bon séjour (une nuit) dans cette hôtel, chambre bien et petit déjeuner avec pleins de choix.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien
Stayed 1 night in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities
El Hotel esta antiguo, cambiaria las cortinas, pero esta en pleno centro. Deben ponerlo mas moderno.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jean pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon accueil
Stayed 1 night in May 2025
Verified

4/10 Poor

CARLOS

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Las instalaciones tienen mucho tiempo, mucho deterioro en los suelos, baños, etc. todo viejo
Stayed 1 night in May 2025
Verified

8/10 Good

rafael v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel, pero algo desubicado del centro

todo bien, aunque un poco alejado del centro de Burgos
Stayed 1 night in May 2025
Verified

6/10 Okay

Harri

Liked: Cleanliness, staff & service

Hinta ja laatu tasapainossa

Hieman jo käytössä kulunut hotelli, mutta efullinen hinta
Stayed 1 night in May 2025
Verified

6/10 Okay

Emilio

Liked: Cleanliness
Disliked: Property conditions & facilities

Para renovar

Una parte del hotel muy deteriorada
Stayed 1 night in Apr 2025
Verified

4/10 Poor

clara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel vieillot, heureusement que nous avons été très gentiment surclassé dans une chambre spacieuse au 10 étage..(après avoir refusé la chambre proposée). Sinon la chambre proposée était cauchemardesques. Le parking est digne d’un film d’horreur.. Désolée pour cette critique ! Les photos sur hotel.com sont celles des chambres supérieures ,il n’y a n’a que quelques unes … alors attention, il vaut mieux prendre un bel hôtel dans la partie ancienne de la ville qui est très romantique.
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não é hotel 4 estrelas

Não foi nada bom, não é 4 estrelas. A cama é ruim, o piso não estava limpo. Instalações velhas, muito antigas. C aspecto de sujo. Não tem ar condicionado no quarto.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel lamentable

Hotel muy malo. Totalmente viejo y deteriorado. Habitación lamentable con suelo de tarima vergonzoso y todos los enchufes bloqueados, por lo que no puedes ni cargar el móvil o portátil a no ser que desenchufes el minibar. Limpieza muy mejorable
Suelo en muy malas condiones
Enchufes tapados
Stayed 1 night in Mar 2025
Verified

8/10 Good

ANTONIO MOISES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia

Hotel funcional con trato amable. Hotel bien ubicado. Estancia tranquila.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Francesc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala elección de hotel

Hotel que no es de 4*. Parece que está en decadencia. Las fotografias no corresponden para nada a lo que es la habitación. La limpieza no es buena, las paredes de las habitaciones estan sucias, las baldosas del baño rotas o partidas. Me ha decepcionado que sea un Eurostaars ya que siempre he tenido buenas experiencias con ellos. No repetiré
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Miren

Liked: Cleanliness, staff & service, room comfort

NO HAY GIMNASIO

Hola, estoy muy descontenta. La elección del hotel fue porque aparece que el hotel tiene gimnasio, cuando preguntamos por el gimnasio, la chica de recepción nos dice que desde la pandemia no lo tienen. Lo peor de todo, es que ya lo saben que en internet aparece que tiene gimnasio, una grande decepción!!!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mantenimiento muy mejorable, el personal un 10

La habitacion estaba bien, sin mas, bastante mal cuidado y poco mantenimiento, sobre todo el baño, si te apoyas un poco en el lavabo tienes la sensacion de que se te va a caer encima, las molduras y el suelo cerca de la ducha totalmente hechas polvo, la parte del inodoro solo te separa una mampara con una zona opaca en la zona central, como contrapunto las camas comoda y bastante bien aislado tanto a nivel de temperatura como de ruido, la ventana de la habitacion donde nos quedamos tenia los hidraulicos rotos y no se quedaba abierta, el personal muy amable en todo momento y muy profesional
Stayed 2 nights in Jan 2025