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"When I booked, I thought parking & breakfast was included. I always put those two inclusive filters in the ‘filter’ section and Hilton Gardens still c ... " More

By a verified traveller on Sun 17 Apr 2022

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Hotel Description

3-star hotel near Church Street Marketplace

Close to airport

Within a 10-minute walk of the hotel, you'll find Church Street Marketplace and Lake Champlain. City Hall Park and Flynn Center for the Performing Arts are also within half a mile (1 km).

Free airport shuttle

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's a gym on site, and a 24-hour front desk and a terrace are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $210* Per night/room 12 May - 13 May

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, 2 Bathrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hilton Garden Inn Burlington Downtown ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Burlington Downtown

Everyone (9) Couples (1) Family (4)
5 out of 5

Posted by on 8 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Calla

Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate the kind scores that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

4 out of 5

Posted by on 1 Jun. 2023

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5 out of 5

Posted by on 11 Apr. 2023

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5 out of 5

Posted by , from Snohomish on 2 Apr. 2023

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1 out of 5
Parking is by valet only. We left a bottle of wine in bag on back seat. We got home the next day and realized someone tried to get into the bottle. The foil wrapper was removed and found at bottom of bag. Probably the valet kid thought it was a twist off cap. However, a cork screw was need to access the bottle. I'm upset the staff would violate my things.

Posted by on 24 Apr. 2022

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Comment from Hotel Management

27 Apr. 2022 by Calla

Dear Michael, Thank you for reaching out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. I am so sorry that your stay fell short of your expectations! I would also be very distressed and upset if I had the experience you describe! I have refunded your valet charge and will be having my valet manager, Jesse Davis, give you a call to discuss your concerns. We hope you are well and once again, we apologize for the unfortunate experience you had while you were here. Thank you again and have a wonderful day.

5 out of 5
When I booked, I thought parking & breakfast was included. I always put those two inclusive filters in the ‘filter’ section and Hilton Gardens still came up. Staff were friendly, very clean building and we felt safe. Great location, easy to walk to local attractions; dinning, shopping, lake, etc Since our child is considering college in Burlington I’m sure we’ll be back

Posted by on 17 Apr. 2022

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Comment from Hotel Management

18 Apr. 2022 by Calla

Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate that you chose our hotel and the kind scores and feedback that you gave us. We were sorry to learn that you were not expecting the valet and breakfast arrangements at our property! I'm sure that was frustrating. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

5 out of 5
Great location

Posted by on 13 Mar. 2022

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Comment from Hotel Management

15 Mar. 2022 by Calla

Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden in Downtown Burlington. We sincerely appreciate that you chose our hotel and the kind scores and feedback that you gave us. We look forward to serving you on your next trip to Burlington and please do not hesitate to reach out to us with any comments or concerns that you have about our hotel. I hope that you have a brighthearted day!

1 out of 5
Got into the room and the bed linens were never changed prior to checking in. There were several visible hairs from the previous guest.

Posted by on 3 Feb. 2022

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Comment from Hotel Management

3 Feb. 2022 by Calla

Thank you for reaching out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. I am so sorry that your stay fell short of your expectations! We are truly sorry that your linens were not properly changed prior to your arrival! I certainly understand how distressing that would be. It is our policy to change linens between guests and we apologize that this was not done! We do hope that you will give our hotel another chance so we have the opportunity to better impress you the next time you are on property. Thank you again and have a wonderful day. Sincerely,

5 out of 5

Posted by on 16 Aug. 2021

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4 out of 5

Posted by on 6 Jun. 2021

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Comment from Hotel Management

25 Jun. 2021 by Calla

Thank you for taking the time to reach out to us about your recent stay at the Hilton Garden Inn Downtown Burlington. We appreciate that you chose our hotel and all of our guest feedback. It seems that based on the scores you provided your stay could have been a little better and brighter. We strive to provide excellent service to all of our guests and if we failed to do that in any way please do not hesitate to reach out to us so we can address your concerns and make it right. Have a brighthearted day!

About the Hilton Garden Inn Burlington Downtown

Location 101 Main Street, Burlington, VT 05401

Property Features

Hilton Garden Inn Burlington Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. The business-friendly Hilton Garden Inn Burlington Downtown also features a terrace, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free (available on request). Parking is available for a fee. This 3-star Burlington hotel is smoke free.

  • 139 guestrooms or units
  • 4 levels
  • 1500 sq ft of conference space
  • 139 sq m of conference space
  • Built in 2015
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Burlington Union Station (0.3 km / 0.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Garden Inn Burlington Downtown offers 139 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers. This Burlington hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Armory Grill and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Fee for in-room wireless internet: USD 7 per night (rates may vary)
  • Valet parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Hilton Garden Inn Burlington Downtown Hotel
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  • Hilton Garden Inn Burlington Downtown Hotel Burlington

You should know

  • Pool access available from 6 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.