4/10 Poor
John
Travelled with group
Jun 8, 2025
Disliked: Cleanliness, staff & service, room comfort
Know one around when we eventually got into hotel, no reception? Had to phone to tell them we were there, told us it was self check in ? Asked our mane and told us our room number and key would be in the door and breakfast at 7-30. Got to room and immediately saw it had not been cleaned since last client. Rang him back and was told to go to another room. This room was a family room, which was not a problem, had dirty towels in bathroom but at least the beds were tidy and had clean towels on the beds. Breakfast was ok and full English offered but you could make changes to that if you required. Having said all this we were there to walk up Snowden and the hotel was ok for our purpose, no television in room but large tv downstairs to watch and although no evening meal could be had of a nice wine. So lucky enough we brought our own. And the local public house had very good food. The owners who we mainly saw at breakfast time were very nice, it’s just a pity they can not see the scope of there premises and the small amount of attention needed to take it into 3 or 4 star bracket.
John
Stayed 2 nights in Jun 2025
