6/10 Okay
Mike
Oct 22, 2025
Massive disappointment- having read the reviews and seen the pictures online we were really looking forward to our stay. We were shown to our room and initially all seemed good, until we realised that our room should have been a superior room with garden views. We had been allocated a room right with a street view. We decided as we were only there 2 nights probably would just stay ( we had driven most of the day and had unpacked) problem was no shutters on one window so the glow of the street light illuminated the room all night, and that’s without the traffic noise- yes we could have tried to get moved but couldn’t face repacking etc. other issues shower (room11) terrible the water pressure which continually pulsed and you had to wait ages for it to get hot, then it fluctuated between scalding hot and freezing cold, not very good for water saving??? Also very poor lighting and very limited power sockets. It’s a real shame the buildings and gardens are absolutely beautiful, it’s the details that let it down- also breakfast pretty poor and charging extra to have scrambled eggs - really??? Food in restaurant very good but the service was extremely slow, service generally nothing more than average- a real shame this place could and should be an absolute gem.
Mike
Stayed 2 nights in Oct 2025