For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 15-minute walk of this Northwest Calgary hotel, you'll find McMahon Stadium and University of Calgary. Foothills Medical Centre and Tom Baker Cancer Centre are also within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A snack bar/deli, dry cleaning, and luggage storage are also on offer.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 82 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free weekday newspapers, and free local calls.
Comfort Inn & Suites University ratings based on 4 Verified Reviews
Review Summary
3.2
out of 5
3.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Comfort Inn & Suites University
Everyone (3)Couples (1)
5 out of 5
Posted by a verified traveller on 12 Feb. 2020
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Comment from Hotel Management
12 Feb. 2020
by Tanya
Thank you for your review! We appreciate your feedback. We look forward to your next stay with us.
Tanya Healey
General Manager
1 out of 5
Scary Hotel
Pros:Nothing
Cons:CLEAN! CLEAN! CLEAN!
We arrived in our hotel at about 1 in the morning, tired and just wanting to go to bed. But that was not to be. I have never in my life, seen a hotel that was so dirty and poorly maintained. Firstly the bathroom was just disgusting. Pee stains under the toilet lid, some sort of stain in the bathtub and the sink too has stains and was broken to boot. I hit my head on the fan cover in the bathroom as well, as it was hanging down by the wire. Two of the towels that were hanging up and in plain view, so way the cleaner could miss that, had stains. The one towel looked like it was stained with smears of blood and the other was stained with something yellow and green - don't want to think what that was. The room itself had a really dirty stale smell to it. The pillows looked like rejects from the used store and smell like sweat. The covers on both beds had large stains as well. Long story short, we asked to switch rooms, at this time time it was about 2 in the morning. The next room we got smelled better for sure but had it's cleanliness issues too. Again pee stains under toilet lid, gross pillows and stained covers. Really disappointing stay, to say the least. I cannot honestly believe that they could try and charge what they do and that they are ok with the conditions there. I shudder to think if we hadn't checked the towels before my children tried and used them!
Posted by Murray, from Leduc AB on 8 Aug. 2016
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5 out of 5
location was what we were looking for. close to hospital. have stayed 7 days this month.
Posted by a verified traveller on 20 Aug. 2019
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Comment from Hotel Management
23 Aug. 2019
by Tanya
Thank you for your review. We appreciate your feedback. Looking forward to your next stay with us.
Tanya Healey
General Manager
2 out of 5
Less than average. Old, dirty, poor condition. missing sheet on bed.
Due to COVID-19, this property’s food and beverage options may be limited.
Property Features
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Comfort Inn & Suites University also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Calgary hotel.
82 guestrooms or units
4 levels
To-go breakfast (free)
Deli
Business center (24 hours)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Snack bar/deli
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, RV, bus, truck parking
Transport
Train station: Calgary University Station (4.3 km / 2.7 mi)
Metro station: Banff Trail Station (0.1 km / 0.1 mi)
Parking: Free self parking
Room Amenities
Comfort Inn & Suites University offers 82 accommodations with laptop-compatible safes and coffee/tea makers. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Television
Cable channels
Refrigerator
Microwave
Coffee maker
Cribs (free)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
No rollaway/extra beds available
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
gap period enforced between guest stays 48 hours
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 200 per stay
Breakage deposit: CAD 50 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
In-room safe fee: CAD 2 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Comfort Inn And Suites University
University Comfort Inn
Comfort Inn University Calgary
Comfort University Calgary
Comfort Inn & Suites University Hotel Calgary
Comfort & Suites University
Comfort Inn Suites University
Comfort Inn & Suites University Hotel
Comfort Inn & Suites University Calgary
Comfort Inn & Suites University Hotel Calgary
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
