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"The proerty iis poorly maintained. The hot tub developed dirt/scum rings, the panelling in the elevation broken and rattled while moving, the elevato ... " More

By a verified traveller on Sun 24 Nov 2019

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Hotel Description

3-star eco-friendly hotel near Sunridge Mall

Near the airport

Within 2 miles (3 km) of this Calgary hotel, you'll find Sunridge Mall and Aero Space Museum of Calgary. Also, Casino Calgary is within 3 miles (5 km) and Bow Valley College is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference space. A computer station, luggage storage, and wedding services are also on offer.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 210 guestrooms also offer free WiFi and LED TVs with cable channels. Pillowtop beds, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
C$49* Per night/room 28 Sep. - 29 Sep.

Plaza Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Double Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Riviera Plaza and Conference Centre Calgary Airport ratings based on 9 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riviera Plaza and Conference Centre Calgary Airport

Everyone (5) Family (3)
3 out of 5
The proerty iis poorly maintained. The hot tub developed dirt/scum rings, the panelling in the elevation broken and rattled while moving, the elevator doorseals are coming off, the bathroom i was first in had rust marks arounf an abandon pipe in the shower, the pool changeroom was poorly maintained, the pool was luke warm to 68 deg, the hot tun was luke warm at about 75 deg.

Posted by , from Ottawa, ON on 24 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by Guest Services

Dear DMB, Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Calgary Airport Hotel & Conf Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2 out of 5
Did not get the suite i booked for. Was not ready at 3 for chexk in.

Posted by on 30 Jul. 2019

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4 out of 5
I did not like the fire alarm go off early morning

Posted by on 4 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by .

Hello & Good afternoon Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Calgary Airport Hotel & Conf Center. It is always a pleasure to receive positive feedback. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. I Remain Yours in Hospitality Jerard D. Fossen Front Office Supervisor/MOD Ramada plaza Calgary Airport Hotel & Conf. Centre

4 out of 5
Great, inexpensive breakfast buffet. Quick check in. Nice room.

Posted by on 17 Apr. 2019

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4 out of 5

Posted by on 7 Feb. 2019

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1 out of 5
Booked this hotel for a change and got tricked by "Wyndham" in the name - Check in was fine - nothing welcoming unlike other hotels that we've stayed. This is the worst hotel we have ever stayed. Hallway reeks of cigarette smoke - Room (2 queen) did not smell of cigarette but not cleaned - AC was disconnected so we arrived into a stuffy. The room was very dirty and stained carpet need serious shampoo - you may have to keep your socks on. We requested a room clean up (vacuum, bedsheet change etc) after finding linen stained, hair and food crumps everywhere. The last guest forgot stuff on the floor that we had to pick up. Requested microwave never arrived. Staff dumped broken crib at door - had to wipe it with lysol before use. Lastly, the picture on travelocity with those water fountain is fake - there is no water fountain. This is not a 3 or 3.5 star hotel - more like 1 star. Free breakfast was okay (independent of Ramada - notice everywhere ) and comes with restaurant unfriendly staff - Food is okay though - no waffles. We will never stay in Ramada hotels ever again.

Posted by on 30 Jul. 2018

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1 out of 5
Rude staff, poor customer service, everything was bad

Posted by on 3 Aug. 2020

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4 out of 5
Ok for the price. Airport shuttle only runs on the hour, not great for early flights ie: wanted to get to airport before 4 am checkin but not as early as 3 am

Posted by on 12 Sep. 2019

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Comment from Hotel Management

15 Sep. 2019 by Guest services

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Ramada Plaza by Wyndham Calgary Airport Hotel & Conf Center. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4 out of 5
The room was great, but it needed airing and some air freshener

Posted by on 1 Jun. 2019

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About the Riviera Plaza and Conference Centre Calgary Airport

Location 3515 - 26 Street NE, Calgary, AB T1Y 7E3

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Event space at this hotel measures 8636 square feet (802 square meters) and includes conference space. A vending machine, multilingual staff, and express check-out are also featured at the eco-friendly Riviera Plaza and Conference Centre Calgary Airport. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Calgary hotel.

  • 1 building
  • 210 guestrooms or units
  • 6 levels
  • 8636 sq ft of conference space
  • 802 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Calgary Intl. Airport (YYC) (12.6 km / 7.8 mi)
  • Parking: Free self parking

Room Amenities

Riviera Plaza and Conference Centre Calgary Airport offers 210 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LED televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Calgary hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • LED television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Riviera Plaza and Conference Centre Calgary Airport

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Plaza Calgary Airport
  • Ramada Plaza Calgary Airport Hotel
  • Greenwood Inn Calgary
  • Greenwood Hotel Calgary
  • Ramada Plaza Conf Center Wyndham Calgary Airport Hotel
  • Ramada Plaza Conf Center Wyndham Calgary Airport
  • Ramada Plaza Conf Center Wyndham
  • Ramada Plaza Calgary Airport Hotel Conference Centre
  • Ramada Plaza Conf Center Wynd
  • Ramada Plaza Conf Center by Wyndham Calgary Airport
  • Riviera Plaza and Conference Centre Calgary Airport Hotel
  • Riviera Plaza and Conference Centre Calgary Airport Calgary

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.