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"We had arranged ahead of time for a late check in, but I had not been sent the instructions for how to retrieve our keys. When I called the emergency
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Within a 5-minute walk of the residence, you'll find Museum of the Middle Ages and Theatre Jean Deschamps. Historic Fortified City of Carcassonne and Aude Gate are also within half a mile (1 km).
Terrace
This residence features free WiFi in public areas, laundry facilities, and self parking. A terrace, a garden, and a picnic area are also on offer.
Adonis Carcassonne Résidence la Barbacane ratings based on 2 Verified Reviews
Review Summary
3.5
out of 5
3.5 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort3.0 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Adonis Carcassonne Résidence la Barbacane
Everyone (1)Family (1)
4 out of 5
We had arranged ahead of time for a late check in, but I had not been sent the instructions for how to retrieve our keys. When I called the emergency number, I was rudely informed that I was an idiot for expecting anyone to help me at 10pm, when reception closed at 7 and I was out of luck (my paid reservation was not going to be honored). Then 5 minutes later, mysteriously, I got a text with the instructions and got into our very large, sparsely furnished 2 story apartment. There was a double futon couch in the main room, a small kitchen with a table, 4 chairs. Upstairs, was the bathroom and master bedroom- no windows in either, and it was very hot, but the a/c unit was pouring out water as well as cool air, so we had to turn it off or risk ruining the floors. We sure were not going to call the emergency number again!!
The location was great, so close to the Carcassonne walled city! The breakfast in the morning was also very nice.
They were happy to let us leave our luggage, but reception closed from 12-2 for lunch and we would have been unable to retrieve our bags during that time.
Posted by DARRAGH, from Colorado Springs on 2 Jun. 2022
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3 out of 5
Would be DANGEROUS during an emergency exit!
Pros:Location
Cons:Safety issues.
Location:Old town / castle.
Good: Just a few minutes walk to the old town/ castle which is one of the most interesting things to do in Carcassone. The room was spacious and clean. We did not use the kitchen so I can't comment on that.
Bad : Finding our room was somewhat of a challenge. You go into a wing that has some doors with numbers on them. There are othe doors with nothing at all on them. You open one of these to find a dark hallway with other doors. It's all very confusing. When we walked out,of our room, the hall light would not come on until you were about half way down the hall. Once through the door at the end of your hall, you were in an area with some marked and unmarked doors. In an emergency, this could be DANGEROUS! You have no idea where the exit is. This would never pass safety standards in the States. For this reason, I could Not recommend this hotel.
Posted by hoybee on 10 May 2016
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About the Adonis Carcassonne Résidence la Barbacane
A free manager's reception is offered daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Adonis Carcassonne Résidence la Barbacane. Parking is available for a fee. Smoking is allowed in designated areas at this Carcassonne residence.
70 guestrooms or units
2 levels
Manager's reception (free)
Breakfast available (surcharge)
Self-service laundry
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Terrace
Garden
Outdoor picnic space
Smoking in designated areas
1 conference room
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Kitchenette
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Train station: Carcassonne Station (3.5 km / 2.2 mi)
Parking: Self parking available for a surcharge
Room Amenities
Adonis Carcassonne Résidence la Barbacane offers 70 accommodations with safes. Accommodations are furnished with desks and dining tables. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs. This Carcassonne residence provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Irons/ironing boards and hair dryers can be requested.
In-room kitchenette
Flat-screen television
Refrigerator
Microwave
Stove
Kitchenware
Bathtub
Hair dryer available
Safe
Iron and ironing board available
Desk
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Wardrobe or closet
Food & Drink
The residence hosts a free manager's reception daily.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 7:00 PM
Special check-in instructions:
The front desk is open during the following times:
Monday - Saturday: 8 AM - noon
Monday - Saturday: 3 PM - 7:00 PM
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The reception desk is open Monday to Saturday from 8 AM to noon, and 3 PM to 8 PM; Sunday 8 AM to noon. Guests planning to arrive outside these hours are asked to contact the hotel in advance to schedule check-in.
This property's front desk is open during the following times:
Monday - Saturday: 8 AM - noon
Monday - Saturday: 3 PM - 7:00 PM
Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. The property is professionally cleaned.
No elevators
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards not accepted
Staffed front desk
Children stay free 2
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitization practices of any association
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 4.51 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 11 per person
Self parking fee: EUR 10 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Adonis Barbacane
Adonis Carcassonne
Adonis Carcassonne Résidence Barbacane
Adonis La Barbacane Hotel Carcassonne
Adonis Résidence Barbacane
Adonis Résidence Barbacane House
Adonis Résidence Barbacane House Carcassonne
Carcassonne Adonis
La Barbacane Citea Carcassonne
La Barbacane Citea Hotel Carcassonne
Résidence Adonis
Adonis Carcassonne Résidence Barbacane House
Adonis Carcassonne Résidence la Barbacane
Adonis Carcassonne Barbacane
Adonis Carcassonne Résidence la Barbacane Residence
Adonis Carcassonne Résidence la Barbacane Carcassonne
You should know
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
