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"The hotel is ok especially if you are a family. The studio room is very large but poorly decorated. Close to the medieval city that is well worth the ... " More

By a verified traveller on Sun 10 Jul 2016

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Hotel Description

3-star spa aparthotel near Basilica of Saint-Nazaire

In historical district

Your stay at this Carcassonne aparthotel places you within a 10-minute walk of Basilica of Saint-Nazaire and Chateau Comtal. Narbonnaise Gate and Le Musee de la Torture de Carcassone are also within half a mile (1 km).

Full-service spa, steam room

A full-service spa and an indoor pool are featured at this smoke-free aparthotel. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Enjoy the steam room and perks like free self parking.

Free WiFi, kitchenettes

The soundproofed apartments offer free WiFi and hair dryers. Well-equipped kitchenettes come with refrigerators, stovetops, and microwaves. Housekeeping is available once per stay.

Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $108* Per night/room 8 Apr. - 9 Apr.

Apartment (4 people)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Two Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 6 Max

Studio for 3

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Balcony (4 people)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cerise Carcassonne Sud ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Cerise Carcassonne Sud

Everyone (1)
3 out of 5

Bare minimum very large room

Pros: Quiet and comfortable very near the medieval city
Cons: decor, transportation to the train station for tourist
Location: Medieval city with great shopping and restaurants
The hotel is ok especially if you are a family. The studio room is very large but poorly decorated. Close to the medieval city that is well worth the visit. The only problem, if you do not have a car, you need a taxi and there are not many taxi from the train station. If you are lucky enough to arrive during business hours there is an information booth a few meters after crossing in front of the station and they will call to arrange for a taxi. Otherwise if you do not have a phone. You are out of luck and the hotel is really far from the station and there is not bus going that way

Posted by on 10 Jul. 2016

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Property Features

Cerise Carcassonne Sud offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly Cerise Carcassonne Sud. Self parking is free. This 3-star Carcassonne aparthotel is smoke free.

  • 76 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Carcassonne Station (3.6 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

Cerise Carcassonne Sud offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchenette
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a steam room.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 8:00 PM
  • Sunday - Sunday: 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are Saturday-Sunday 8 AM to noon and 2-8 PM.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property's front desk is open during the following times:

  • Monday - Saturday: 7:00 AM - 8:00 PM
  • Sunday - Sunday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted.

The property is professionally cleaned. Contactless check-out is available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.90–19.90 for adults, and EUR 6.95–9.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cerise Carcassonne
  • Cerise House Carcassonne
  • Residhotel Le Clos De La Cite Hotel Carcassonne
  • Cerise Carcassonne Sud House
  • Cerise Sud House
  • Cerise Carcassonne Sud
  • Cerise Sud
  • Cerise Carcassonne Sud Aparthotel
  • Cerise Carcassonne Sud Carcassonne
  • Cerise Carcassonne Sud Aparthotel Carcassonne

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.