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Hôtel Montmorency

3.0 star property
Family-friendly 3-star hotel with outdoor pool

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Photo gallery for Hôtel Montmorency

Outdoor pool, sun loungers
Exterior
Large Suite | Terrace/patio
Premium Deluxe
Large Suite | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Bar

Explore the area

View in a map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Place, Château Comtal
    ‪2 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪3 min walk‬
  • Place, Narbonnaise Gate
    ‪3 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪8 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room

Junior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Large Suite

Large Suite | Living area

Large Suite

  • 180 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Carcassonne

Near the airport.With a stay at this Carcassonne hotel, you'll be steps from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Le Musée de la Torture de Carcassone are also within half a mile (1 km).

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne Station - 10 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪La Demeure Du Cassoulet - ‬5 min walk
  • ‪La Girouette - ‬4 min walk
  • ‪Le Senechal - ‬5 min walk
  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Le Trouvère - ‬5 min walk

About this property

Hôtel Montmorency

Family-friendly 3-star hotel with outdoor pool
Hôtel Montmorency offers its guests a full-service spa, an outdoor pool, and a hot tub. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A steam room, a terrace, and a vending machine are also featured at the family-friendly Hôtel Montmorency. Parking is available for a fee.

This 3-star Carcassonne hotel is smoke free.

  • 1 floor
  • 30 guestrooms or units
  • 2 buildings
  • Built in 1980
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hôtel Montmorency offers 30 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Reviews

Hôtel Montmorency Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 263 out of 574 reviews
Rating 8 - Good. 228 out of 574 reviews
Rating 6 - Okay. 57 out of 574 reviews
Rating 4 - Poor. 22 out of 574 reviews
Rating 2 - Terrible. 4 out of 574 reviews

Reviews

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly across from the walled city. Secured parking and entrance to building. Delightful breakfast served on the terrace with local products.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a find! This quiet little corner of Carcassone was so close to the walled city, yet was beautiful to stay at, the staff were incredibly helpful, and the pool was a fantastic spot to cool off in the afternoon. Plus, the decor of the rooms was fantastic (our was hot pink and orange). Could not have been happier with our stay at Hotel Montmorency!
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Montmorency is 4* and right opposite the Hotel Chateau which was 5* so they share the same facilities which made it a great stay. Fantastic location set back 200m from Carcassonne entrance Gorgeous pool area, a bit smaller than official photos suggest but still lovely Breakfast was amazing, an array of dishes served to you by a waitress, fruit, cheese, ham, pastries, croissants, white and brown rolls and option for boiled eggs and muesli. Lovely setting at front of hotel overlooking the castle for breakfast, food and drink, gardens are beautiful The decor in the Montmorency is a bit on the loud side and the rooms a little small but the beds are very comfortable and great shower. Very pleased with our stay though a little disappointed that they did nothing at all to help us celebrate my 60th birthday and our silver wedding anniversary despite banners and cards all over our room and we’d notified them months in advance?
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandru

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Room we had was very clean but the room in general was far too small, shower room too small, toilet room too small apart from that everything else was okay
Stayed 3 nights in Jun 2025

6/10 Okay

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel- perfect location, helpful friendly staff, clean, lovely gardens and pool and comfy bed. Bar snacks a bit disappointing but that was only downside.
Stayed 4 nights in Jun 2025

10/10 Excellent

PATRICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run hotel close to the old city
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a fantastic location just under the city walls - only complaint is that the shower wasn't working
Stayed 1 night in May 2025

8/10 Good

Stuart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great communal areas, snazzy rooms, clean and comfortable. Superb location. Friendly staff. Good location. But should have been clear on Expedia's website and also when checking in that the car park would incur a charge.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very attentive and pleasant. Room are slightly tight and the doors are a little difficult to lock. We had a plugged sink that drained very slowly. Air conditioner worked, but temperature did not match the setting. Overall fine. The location is so close to the castle entrance. Great location and ambiance. Parking is convenient.
Stayed 1 night in May 2025

6/10 Okay

Myron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Facility was very nice & very close to castle. Only issue was the room was small & a bit garish (red)
Stayed 1 night in May 2025

10/10 Excellent

Brady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful place with friendly staff and close proximity to the castle. The animals around the building made it even better as they were always friendly and excited to hang out. The bar had great drinks, snacks, and breakfast. We extended our stay because we enjoyed it so much!
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stayed 3 nights in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. So clean. Nicely styled outdoor seating area and swimming pool. Very efficient and friendly staff. One young male member of staff gave a recommendation of a local cocktail served at the hotel. It was very good. He also helped with explaining about the tickets for a train journey I had booked. The red decor of the room we stayed in was a bit oppressive but it didn’t spoil our stay: minor gripe.
Stayed 3 nights in May 2025

8/10 Good

Marie-Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for our needs
Stayed 1 night in May 2025

6/10 Okay

Miguel

Travelled with family
Liked: Amenities
Not suitable for seniors (high bathtubs, no air conditioner in early may, radiator/heater on and very difficult to turn off ((in the lower end of the radiator almost next to the floor)); during snow season is necessary to go to another street to sleep and then come back to the breakfast area the same way. The very French breakfast is not worth the money we paid for it (18€ per person). There is parking available in the property (15€ per night, but is very convenient. Since the hotel is close to the castle, the view is very nice. May be attractive for young couples and Europeans but not our style.
Stayed 1 night in Apr 2025

2/10 Terrible

Dave

Travelled with family
Disliked: Amenities
The room we were first assigned had the wall paper starting to detach from the wall. They then moved us reluctantly to another room that was satisfactory. The first room should not be rented.
Stayed 1 night in Apr 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.
Stayed 1 night in Feb 2025

8/10 Good

Bibria

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great to visit the medieval city by foot. Limited dining options if you don’t have a car.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024