Best Western Pontypool Metro Hotel

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

• No rollaway/extra beds available
• No cribs (infant beds) available
• No elevators
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Debit cards
• Staffed front desk
• Smoke detector
• Security system
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Protective clothing is not available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is available
• Property follows regional sanitization guidelines We're Good To Go (UK)
• Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available through room service
• gap period enforced between guest stays 24 hours
• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is available
• Reservation is not required for facilities onsite
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Property follows sanitization practices of COVID-19 Guidelines (WHO)
• Property does not offer onsite COVID-19 testing