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Holiday Inn Cardiff City Centre by IHG

3.5 star property
3.5-star eco-certified hotel near Animal Wall

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Photo gallery for Holiday Inn Cardiff City Centre by IHG

Exterior
Exterior
Exterior
Standard Room, 1 Double Bed with Sofa bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

Map
Castle Street, Cardiff, Wales, CF10 1XD
  • Cardiff Castle
    ‪1 min walk‬
  • St. David's
    ‪8 min walk‬
  • Principality Stadium
    ‪1 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 21.00 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Minibar)

Combined shower/tub, hair dryer, towels

Standard Room, 1 Double Bed (Minibar)

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed, Non Smoking

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 23.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 21.00 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed

  • 21.00 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Heart of Cardiff.A stay at this Cardiff City Centre hotel places you steps from Animal Wall and within a 5-minute walk of Bute Park. Cardiff Castle and St. David's Hall are also within half a mile (1 km).

What's nearby

  • Cardiff Castle - 1 min walk - 0.2 km
  • Bute Park - 2 min walk - 0.2 km
  • St. David's - 8 min walk - 0.7 km
  • Principality Stadium - 1 min drive - 0.7 km
  • Wales Millennium Centre - 4 min drive - 3.1 km

Getting around

  • Cardiff Central Station - 10 min walk
  • Cardiff International Airport (CWL) - 39 min drive

Restaurants

  • ‪Tiny Rebel - ‬3 min walk
  • ‪The Gatekeeper - ‬2 min walk
  • ‪Corner Coffee - ‬4 min walk
  • ‪Fuel Rock Club - ‬3 min walk
  • ‪Mad Dog Brewery Co - ‬2 min walk

About this property

Holiday Inn Cardiff City Centre by IHG

3.5-star eco-certified hotel near Animal Wall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 11 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8633 square feet (802 square meters) and includes conference space. The eco-certified Holiday Inn Cardiff City Centre by IHG also features multilingual staff, a garden, and laundry facilities. For a fee, parking is available.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • 8633 sq ft of conference space
  • 802 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Holiday Inn Cardiff City Centre by IHG offers 157 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Lithuanian, Polish, Portuguese, Spanish, Welsh

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14 per person
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.00 per person
  • Uncovered self parking fee: GBP 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff City Centre Holiday Inn
Holiday Inn Cardiff City Centre
Holiday Inn Hotel Cardiff City Centre
Cardiff Holiday Inn
Holiday Inn Cardiff City Centre Hotel Cardiff
Holiday Inn Cardiff City Centre Wales
Holiday Inn Cardiff City Centre Hotel
Cardiff City By Ihg Cardiff
Holiday Inn Cardiff City Centre
Holiday Inn Cardiff City Centre by IHG Hotel
Holiday Inn Cardiff City Centre an IHG Hotel
Holiday Inn Cardiff City Centre by IHG Cardiff
Holiday Inn Cardiff City Centre by IHG Hotel Cardiff

Holiday Inn Cardiff City Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 489 out of 1003 reviews
Rating 8 - Good. 346 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great staff, everything we needed. Would definitely recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A 1 service

Absolutely brilliant stay hotel very clean staff so professional with a 1 service
Stayed 2 nights in Mar 2025

6/10 Okay

Philippa

Business traveller, Travelled with partner
Very tired bedrooms, small double bed, no usb sockets, just a bit dated Dirty windows and metalwork by window at breakfast, probable blinds be better Pastries big dry Hash browns oven cooked not fried so very dry Nice restaurant staff
Stayed 1 night in Mar 2025

10/10 Excellent

Mac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again & very happy!

Great location, fantastic nights sleep & lovely breakfast to complete the stay & get me on my way happy!
Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

4/10 Poor

Rhiannon

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2025

8/10 Good

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for a 1 night stay but I was unhappy with the fact that parking is advertised but when your info comes through there is only LIMITED parking available! When I requested to book in advance that was not possible! I feel the original information about the hotel should highlight the fact there are only limited spaces
Stayed 1 night in Mar 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was as described and well provisioned. The breakfast was the best I have had in a hotel in a very long time.
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Amenities
Handy central hotel. Beware of parking though as per day not 24 hours from when you arrive
Stayed 1 night in Mar 2025

4/10 Poor

Dorian

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Rhiannon

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

steven

Stayed 2 nights in Feb 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely relaxed stay
Stayed 1 night in Feb 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant view in the heart of Cardiff City.

Great night in Cardiff City, right opposite the Castle
Stayed 1 night in Feb 2025

6/10 Okay

G

Travelled with family
Disliked: Property conditions & facilities
Amazing location!! However, room is dated and in need of some repairs in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Koorosh

Liked: Cleanliness, staff & service, room comfort

Excellent

Building is a bit dated but has all IHG hotels standard. Very friendly and helpful staff.
Stayed 1 night in Feb 2025

8/10 Good

geraint

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retirement week

Had a fantastic relaxing week with a show and the escape rooms, ate at the hotel and food was a little pricey but decent,
Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Birthday

My birthday celebration weekend. Excellent stay, very well positioned hotel. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Sulafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and relaxed
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel for the City centre. Across the road from Bute Park where we attended an event, close to all the restaurants and also great facilities. The staff were very helpful. And parking at a cost on site is great. Thank you
Stayed 1 night in Feb 2025