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New House Country Hotel

4.0 star property
4-star hotel in Rhiwbina

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Photo gallery for New House Country Hotel

Front of property
Food and drink
3 bars/lounges
3 bars/lounges
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Gym

Explore the area

View in a map
Thornhill Rd, Cardiff, Wales, CF14 9UA
  • Place, Cefn Onn Country Park
    ‪17 min walk‬
  • Place, Principality Stadium
    ‪15 min drive‬
  • Place, Cardiff Bay
    ‪16 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪63 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.8 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

City center stay.Your stay at this Rhiwbina hotel places you within 3 miles (5 km) of Cefn Onn Country Park and The Visit Caerphilly Centre. Caerphilly Castle and Castell Coch are also within 3 miles (5 km).

What's nearby

  • Cefn Onn Country Park - 17 min walk - 1.4 km
  • Cardiff Castle - 13 min drive - 9.3 km
  • Principality Stadium - 15 min drive - 10.0 km
  • Cardiff Bay - 16 min drive - 17.4 km
  • Brecon Beacons National Park - 30 min drive - 46.7 km

Getting around

  • Lisvane & Thornhill Station - 2 min drive
  • Bristol International Airport (BRS) - 55 min drive

Restaurants

  • ‪The Project - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪The Railway - ‬6 min drive
  • ‪The Malcolm Uphill - ‬4 min drive
  • ‪Kings Arms - ‬6 min drive

About this property

New House Country Hotel

4-star hotel in Rhiwbina
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A fitness center, a terrace, and a garden are also featured at the business-friendly New House Country Hotel. Free self parking is available.

This 4-star Cardiff hotel is smoke free.

  • 37 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Meeting rooms
  • Full breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
New House Country Hotel offers 37 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 3 bars/lounges
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

New House Country Hotel Cardiff, Wales
New House Country Hotel Cardiff
New House Country Cardiff
New House Country
New House Country Hotel Cardiff Wales
New House Country Hotel Hotel
New House Country Hotel Cardiff
New House Country Hotel Hotel Cardiff

New House Country Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 370 reviews
Rating 8 - Good. 84 out of 370 reviews
Rating 6 - Okay. 24 out of 370 reviews
Rating 4 - Poor. 12 out of 370 reviews
Rating 2 - Terrible. 8 out of 370 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine, Okemos

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Beautiful property. Attentive staff. Lovely room and view. Great breakfast, dinner and lounge. Everything was perfect!
Stayed 3 nights in Jan 2026

8/10 Good

Dean

Stayed 1 night in Oct 2025

4/10 Poor

Hannah

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nicola

Travelled with partner
Liked: Staff & service
We have stayed here a few times before as we have friends nearby. Beautiful peaceful setting, lovely view from room & friendly helpful staff. It was a relatively quiet weekend, which was nice for a change as very popular wedding venue in spring/summer months. Gorgeous newly refurbished bathroom with bath & large walk in shower. We felt the bedroom was tired & pretty gloomy unfortunately. Lighting was poor, hopeless for makeup and furniture in need of TLC (and a good dust in places). TV was a nuisance - kept cutting out. We reported it a couple of times, but when v helpful staff came it decided to behave, so we gave up! Breakfast delicious & plentiful. Veg sausages available on request, but they were literally full of vegetables rather than a meat substitute, which isn’t really what you want for your breakfast. Overall a good stay, just need to get room up to standard of the bathroom as def mismatch & frustrating for guests. Thanks to lovely staff as ever - an absolute credit!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

EMMA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely helpful staff, beautiful setting. Breakfast only opens at 7, a 6.30 start would be preferable as staying for business.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Melvyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
room clean staff welcoming
Stayed 2 nights in Sep 2025

10/10 Excellent

Bernadette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, friendly staff and a relaxed atmosphere.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We travelled late so arrived after dark. I hadn't read the Sat nav directions before leaving so unfortunately we got a little lost but staff at a nearby pub pointed us in the right direction. Well signposted but unlit at the driveway entrance and this would have really helped. Better signage on site would also be greatly appreciated. As I'm disabled your warning about the steep entrance steps and alternative ramp entry were greatly appreciated. We were met by the most wonderful receptionist whose friendly and helpful 'nothing too much trouble' manner set the scene for our stay. We were too late for our dinner reservation but the night staff provided some very welcome food in our room. Our garden room exceeded expectations with the biggest bed I've ever seen and a super luxurious walkin shower. Perfect as I'm recovering from a broken leg at the moment. The room decor enhanced the experience with its relaxed yet sophisticated colour scheme. The choice of furniture and soft furnishings added to this relaxed sophistication and were extremely comfortable. When ordered, room service was very prompt and when eating in the restaurant, they were very helpful providing our dessert and cheese course in room. I was unable to use your well appointed gym on this trip but if it had been available, I would have appreciated the use of a pool or jacuzzi/sauna and think that a spa would be a great location for a spa..Hope to visit you all again very soon
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning view from the Hotel overlooking Cardiff and out to sea, a lovely, well-located hotel. The staff we so friendly and helpful and made me feel very welcome
Stayed 1 night in Sep 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel!!

We do not live that far from this hotel, and this was our first visit which was for our wedding annniversary. It is such a lovely hotel in every aspect. Great staff, amazing room, fantastic views and wonderful breakfast. Highly recommended and we are already looking for a reason to stay again. Thanks for looking after us :-)
Stayed 1 night in Sep 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisette

Stayed 1 night in Sep 2025

10/10 Excellent

Karyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Milo

Stayed 1 night in Aug 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stopover to Ferry

Large room and bathroom; bed very comfortable. Lovely view from hotel grounds. Breakfast under whelming....excellent ingredients, especially the bacon, but hot food was lukewarm at best. Limited choice for eggs and fruit.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing vibe. Lovely setting. Large room. Friendly yet professional staff. Super comfy bed.
Stayed 1 night in Aug 2025

10/10 Excellent

May

Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel and the staff are amazing, so friendly and welcoming, really enjoyed our stay and looking forward to going back
Stayed 1 night in Aug 2025