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Park Plaza Cardiff

4.0 star property
4-star spa hotel near Cardiff Castle

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Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Bar (on property)
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Lobby
In-room safe, desk, iron/ironing board, travel crib

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪4 min walk‬
  • Place, Utilita Arena Cardiff
    ‪9 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(94 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

9.2 out of 10
Wonderful
(24 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Hot tub
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The price is CA $137
CA $165 total
includes taxes & fees
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About the area

Cardiff

Cardiff City Centre stay.Within a 15-minute walk of this Cardiff City Centre hotel, you'll find Cardiff Castle and Principality Stadium. New Theatre and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • New Theatre - 1 min walk - 0.0 km
  • Cardiff Castle - 4 min walk - 0.4 km
  • Bute Park - 5 min walk - 0.4 km
  • St. David's - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬3 min walk
  • ‪Falafel Corner - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

Park Plaza Cardiff

4-star spa hotel near Cardiff Castle
Park Plaza Cardiff offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A steam room, a terrace, and multilingual staff are also featured at the business-friendly Park Plaza Cardiff.

This 4-star Cardiff hotel is smoke free.

  • 129 guestrooms or units
  • Built in 2005
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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  • Pool
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The price is CA $137
CA $165 total
includes taxes & fees
Apr 2 - Apr 3
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1003 reviews
Rating 8 - Good. 234 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Lovely large room, very clean and comfortable. Staff were polite, courteous and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all lovely, plenty of choice fruit juice was of good quality, all cooked breajfast was prepared fresh. All staff ckeared tables as food was finished, all polite abd very helpful. Would definitely recommend this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Stayed 2 nights in Nov 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

aashish

Stayed 2 nights in Dec 2025

8/10 Good

Glenys

Liked: Cleanliness, property conditions & facilities
Room was very clean and quiet felt cold when first entered room air con on Pillows very soft but managed Very central to town
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Stayed 1 night in Oct 2025

8/10 Good

Emma

Stayed 1 night in Dec 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a nice stay at the hotel which is in a good location for Christmas shopping. Breakfast was very nice. Only downside was that the music from the Christmas parties at the hotel was quite noisy in our room.
Stayed 2 nights in Dec 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Decent stat overall property needs a little refurbish but great location central to city
Stayed 1 night in Dec 2025

10/10 Excellent

Jahcure

Stayed 3 nights in Dec 2025

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities
DO NOT STAY HERE. Accidentally booked twice due to payment error uncertainty. Hotel showed no flexibility when I discovered double book on arrival. Breakfast is bad.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Stayed 1 night in Nov 2025

4/10 Poor

Claus

I was expecting breakfast to be included in the booking. For some reason it wasn't :(
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Nice atmosphere, comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca, Cardiff

Stayed 1 night in Nov 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice stay, convenient location & pleasant staff. I Can only comment on the particular room we stayed in (305) but more attention required with cleaning. Thick layers of dust on the lights . Inadequate heating for a hotel of this size to be using a small plugged in electric oil filled heater placed in the middle of the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yoav

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. LOVELY staff
Stayed 1 night in Nov 2025

6/10 Okay

Melanie

Stayed 1 night in Nov 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More selection personally
Stayed 2 nights in Nov 2025

4/10 Poor

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Natalie

Stayed 1 night in Nov 2025

10/10 Excellent

JUDITH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service received for a 2 night surprise for my husband's 70th birthday. The staff were attentive, food great and reception had carried out the special request as per phone discussion.
Stayed 2 nights in Nov 2025

4/10 Poor

Elizabeth

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
The hotel was cold, the atrium lobby had a wind blowing through it, the bar / restaurant was cold and my room was cold. So disappointed that this was not sorted in a 4* hotel. The only saving grace was the leisure club, pool which was sedate, calm and ... warm !! The reception staff did a lot of smiling and onedid action a heater for my room, but I felt they just didn't care about guests comfort levels on the whole.
Stayed 2 nights in Nov 2025