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The Coal Exchange Hotel

3.5 star property
3.5-star hotel near Principality Stadium

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The Coal Exchange Hotel

Photo gallery for The Coal Exchange Hotel

Family Room
Restaurant
Check-in/check-out kiosk
Triple Room, Accessible | Bathroom
Restaurant

Overview of The Coal Exchange Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ
  • Popular LocationWales Millennium Centre6 min walk
  • Popular LocationCardiff Bay14 min walk
  • Popular LocationPrincipality Stadium6 min drive
  • AirportCardiff (CWL-Cardiff Intl.)30 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • 60 sq m
  • Sleeps 6
  • 3 King Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room, Accessible

Triple Room, Accessible

Triple Room, Accessible

  • 39 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room with Shower

Standard King Room with Shower

Standard King Room with Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 75 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for King Room

In-room safe, individually decorated, iron/ironing board, free WiFi

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Butetown stay.A stay at this Butetown hotel places you steps from Coal Exchange building and within a 5-minute walk of Mermaid Quay. Techniquest and Wales Millennium Centre are also within half a mile (1 km).

What's nearby

  • Wales Millennium Centre - 6 min walk
  • Cardiff Bay - 14 min walk
  • Cardiff International Arena - 3 min drive
  • Cardiff Castle - 5 min drive
  • Principality Stadium - 6 min drive

Getting around

  • Cardiff Bay Station - 5 min walk
  • Cardiff International Airport (CWL) - 28 min drive

Restaurants

  • The Club House - 5 min walk
  • Dock - 5 min walk
  • Bill's - 5 min walk
  • Cote Brasserie - 5 min walk
  • Quantum Coffee Roasters - 3 min walk

About this property

The Coal Exchange Hotel

3.5-star hotel near Principality Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Coal Exchange Hotel also features multilingual staff, concierge services, and complimentary use of a nearby fitness facility.

This 3.5-star Cardiff hotel is smoke free.

  • 55 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Coal Exchange Hotel offers 55 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. 30-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English, French, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 12.50 for adults and GBP 6.95 for children
  • 1 restaurant
  • 1 bar

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 30-inch LCD TV
  • Digital channels

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Individually decorated
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

The Coal Exchange Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 285 out of 516 reviews" "
Rating 8 - Good. 132 out of 516 reviews" "
Rating 6 - Okay. 52 out of 516 reviews" "
Rating 4 - Poor. 28 out of 516 reviews" "
Rating 2 - Terrible. 19 out of 516 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aysu

Stayed 1 night in Jan 2024

10/10 Excellent

Roz

Stayed 1 night in Jan 2024

10/10 Excellent

Natalie

Stayed 1 night in Dec 2023

2/10 Terrible

N J

Stayed 1 night in Dec 2023

4/10 Poor

Donna

Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent short walk to the amenities of cardiff bay. Close to train station.
Stayed 1 night in Dec 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Karen

Stayed 1 night in Dec 2023

8/10 Good

Leon

Business traveller
Liked: Staff & service, room comfort
Great location near Cardiff bay
Check in was quick. Hotel needs a little updating, in a beautiful building with nice large rooms, just needs some TLC. Disappointed to see mould growing in windows when I opened curtains in the morning. Lovely surprise to see a very large jacuzzi bath
Stayed 1 night in Dec 2023

10/10 Excellent

Frazer

Stayed 1 night in Dec 2023