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Hyatt Vacation Club At Highlands Inn

4.0 star property
Family-friendly 4-star hotel near Point Lobos State Natural Reserve

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Photo gallery for Hyatt Vacation Club At Highlands Inn

Daily full breakfast for a fee
Lobby sitting area
Front of property
Exterior
Outdoor dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
120 Highlands Drive, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪8 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪10 min walk‬
  • Place, Point Lobos Ranch
    ‪13 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪19 min drive‬

Room options

View all photos for Villa, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, 2 Bathrooms

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom, 2 Bathrooms

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Villa, 1 Bedroom, Mobility Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Villa, 1 Bedroom, Mobility Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Living area

Villa, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed

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Hyatt Carmel Highlands

Carmel Highlands
  • Pool
  • Hot tub
  • Spa
  • Parking included
4.2 out of 5, Very good, 872 reviews
The price is CA $542
CA $685 total
includes taxes & fees
Mar 12 - Mar 13
Hyatt Carmel Highlands

About the area

Carmel

Carmel Highlands stay.Within a 15-minute walk of this Carmel Highlands hotel, you'll find Point Lobos State Natural Reserve and Gravity Garden. Point Lobos Ranch and Weston Beach are also within 3 miles (5 km).

What's nearby

  • Gravity Garden - 8 min walk - 0.7 km
  • Point Lobos State Natural Reserve - 10 min walk - 0.9 km
  • Point Lobos Ranch - 13 min walk - 1.1 km
  • China Cove - 5 min drive - 1.1 km
  • Hidden Beach - 6 min drive - 1.5 km

Getting around

  • Monterey Station - 26 min drive
  • Monterey Peninsula Airport (MRY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Post No Bills -Carmel - ‬7 min drive

About this property

Hyatt Vacation Club At Highlands Inn

Family-friendly 4-star hotel near Point Lobos State Natural Reserve
Hyatt Vacation Club At Highlands Inn offers its guests 2 hot tubs and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Hyatt Vacation Club At Highlands Inn. For a fee, parking is available. A complete renovation of Hyatt Vacation Club At Highlands Inn was completed in February 2023.

This 4-star Carmel hotel is smoke free.

  • 91 guestrooms or units
  • Built in 1928
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Vacation Club At Highlands Inn offers 91 accommodations with fireplaces and laptop-compatible safes. Rooms open to balconies or patios. Accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Carmel hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Cable television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 229 reviews
Rating 8 - Good. 27 out of 229 reviews
Rating 6 - Okay. 21 out of 229 reviews
Rating 4 - Poor. 6 out of 229 reviews
Rating 2 - Terrible. 14 out of 229 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place. The view is incomparable. Room was huge. All the amenities. Nicely heated and warm. Will most definitely return in the future.
Stayed 1 night in Dec 2025

10/10 Excellent

roger

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and everything perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Stayed 1 night in Nov 2025

10/10 Excellent

mariana

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, incredible view and the entire complex was extremely noce and well maintained
Stayed 3 nights in Nov 2025

6/10 Okay

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful location for an oceanside getaway, perfect service and staff provided exactly what we needed for a 3 night stay. Definitely recommend for getting the full experience of what Carmel has to offer!
Stayed 3 nights in Nov 2025

10/10 Excellent

Akanksh

Travelled with family
Liked: Cleanliness, property conditions & facilities
The view was the best thing about it all. A beautiful sunset and the reflection of the sun during the day makes everything worth it. The amenities were ok, a lot of them are outdated. The room was nice and kept clean and well maintained.
Stayed 1 night in Nov 2025

10/10 Excellent

Yan

Stayed 1 night in Nov 2025

4/10 Poor

Jugal

Stayed 2 nights in Nov 2025

4/10 Poor

Junhui

Travelled with family and small children
Called in to confirm the room we booked is a two queen size beds prior to arrival. When we got there, the room was not available and we got a king size bed with a sofa bed instead. Didn’t let us know we needed to get a parking permit. Staffs seemed clueless and have no resolution on resolve the issue of getting us the wrong room.
Stayed 1 night in Nov 2025

4/10 Poor

Joshua

Travelled with family
Booked on Expedia and paid ahead of time. Had a significant extra charge on our bill that I called about at least 6 times. Always got put on hold, hung up on, or sent to voicemail and never called back and the charge was never corrected. While the property was nice and very memorable for us (we got engaged there 20 years ago), I would never stay there again because of such bad customer service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sunit

Liked: Cleanliness, amenities, property conditions & facilities
One of my best stays.
Stayed 1 night in Sep 2025

10/10 Excellent

Rashi

Liked: Cleanliness, staff & service, property conditions & facilities
Tracy and Kyle went above & beyond.
Stayed 1 night in Nov 2025

10/10 Excellent

Haylee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Kind staff and AMAZING views! A hidden GEM
Stayed 3 nights in Oct 2025

8/10 Good

billy

Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Arneet

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very beautiful safe and the staff was amazing and made our stay very fun and easy-going
Stayed 1 night in Sep 2025

2/10 Terrible

T

Hyatt Vacation Club places unauthorized charges on credit cards that are not owed this makes the stay an unpleasant one unnecessarily. Staff in managmwnt and front desk serm not to care for customers/ members . They act entirled , condescending , pedsntic with out basic interpersonal skills , they la k consideration, respect and enpathy towards customers. They appear rígida and inflexible. Rules snd “ poli ira are more important it seems than the well being of the customers it their needs. Staff also appears totally i aware of cultural differences. Their energy and gone in communication withis negative and
Stayed 1 night in Oct 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, room comfort
Large rooms, great views
Stayed 1 night in Oct 2025

10/10 Excellent

Alana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jayeeta

Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen was well stocked. Housekeeping stopped by and asked if we needed more towels and if we needed our trash emptied.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025