GHL Arsenal Hotel

Property class: 4
4-star boutique hotel near Cartagena de Indias Convention Center

Choose dates to view prices

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, sun loungers
Point of interest
Reception
Lobby
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Plaza de la Trinidad
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Room (Bay View)

9.0 out of 10
Wonderful
(7 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double or Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

Cartagena Walled City stay.With a stay at this Cartagena Walled City hotel, you'll be steps from Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. Centenary Park and Plaza de la Trinidad are also within half a mile (1 km).

What's nearby

  • Cartagena de Indias Convention Center - 1 min walk - 0.1 km
  • Clock Tower - 5 min walk - 0.4 km
  • Plaza de la Trinidad - 5 min walk - 0.4 km
  • Bolivar Square - 8 min walk - 0.7 km
  • Walls of Cartagena - 9 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪Terraza Municipal - ‬3 min walk
  • ‪San Nicolás - ‬2 min walk
  • ‪Mar de las Antillas - ‬2 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪La Casa de Socorro - ‬2 min walk

About this property

GHL Arsenal Hotel

4-star boutique hotel near Cartagena de Indias Convention Center
GHL Arsenal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A rooftop terrace, spa services, and multilingual staff are also featured at the boutique GHL Arsenal Hotel. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GHL Arsenal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

Frequently asked questions

How close is GHL Arsenal Hotel to the airport?

GHL Arsenal Hotel is 3.6 mi (15-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at GHL Arsenal Hotel?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at GHL Arsenal Hotel on May 10, 2026 start from CA $225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does GHL Arsenal Hotel have an airport shuttle?

GHL Arsenal Hotel offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of COP 60000 per person.

How close is GHL Arsenal Hotel to the beach?

This hotel is 1.3 mi (8-min drive) from Bocagrande Beach and 2.6 mi (14-min drive) from Marbella Beach. Don't forget your sunscreen!

Does GHL Arsenal Hotel offer free breakfast?

GHL Arsenal Hotel offers free buffet breakfast every day from 6:30 AM to 10:30 AM.

Is there a casino at GHL Arsenal Hotel?

No, there is no casino at this hotel, but Rio Cartagena Casino (6-min drive) is nearby.

What time is check-in at GHL Arsenal Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at GHL Arsenal Hotel?

Free parking is not available at this hotel.

Does GHL Arsenal Hotel have a pool?

GHL Arsenal Hotel features an outdoor pool.

Does GHL Arsenal Hotel have a restaurant?

Yes, there is a restaurant on site.

Does GHL Arsenal Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is GHL Arsenal Hotel to downtown Cartagena?

GHL Arsenal Hotel is 0.2 mi away from Cartagena.

GHL Arsenal Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1005 reviews
Rating 8 - Good. 158 out of 1005 reviews
Rating 6 - Okay. 57 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 16 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Alfonso extremely helpful in English and Spanish.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 6 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Great hotel. Clean and quiet. Rooftop pool for the win!
Stayed 2 nights in Jan 2026

10/10 Excellent

Randall, Tazewell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Arsenal was a very nice hotel with an excellent location in Cartagena. We found the staff to be very friendly and helpful. The breakfast was also worth the money. Our only complaint was that the advertised gym wasn’t much to brag about. I would highly suggest getting out and walking around the hotel on your first day there and check everything out because there’s so much close by the hotel. Getsamani actually begins right in the back door! I would definitely recommend the arsenal for a first time stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Luz

Stayed 3 nights in Jan 2026

8/10 Good

Mariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay at the Arsenal, very clean rooms. Conveniently located and walking distance to attractions. Most of all the great customer service especially from Juan & Alfons in the reception and Karen in the breakfast service. I felt valued and appreciated. Keep up the great work
Stayed 2 nights in Jan 2026

10/10 Excellent

Akhtar, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but breakfast staff are treating thier job as a hustles (which might be for them) thus not much engaged in anyway
Stayed 2 nights in Jan 2026

10/10 Excellent

Lenis

Stayed 7 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 5 nights in Jan 2026

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was fantastic, very knowledgeable and helpful. Maria at the front desk was on point. She was so professional and friendly. Same to be said for Karen at the concierge desk. The breakfast was delicious. I had the opportunity to try exotic fruit. It was so delicious. The roof top restaurant had fabulous views of the city. We enjoyed our ceviche in this beautiful atmosphere. Our rooms were spotless. The location of this hotel was also ideal, close to the historic old town center and the hub of activities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shanika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was amazing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jess

Travelled with group
Liked: Cleanliness, amenities
My stay at GHL was just what I needed away from the holiday noise in Getsemani. This was my first time visiting Colombia, and being 5 minutes walk away from the Clock tower & Walled City- the location was perfect! Breakfast was tasty, though I opted for the traditional scrambled eggs, coffee and toast. No complaints there. Rooftop pool was amazing! The views were nostalgic and it really added a nice touch to the property. The luxury room was a little smaller than I expected from the pics online; but comfortable nonetheless. I travelled with my friend celebrating her birthday who stayed nearby, so not technically solo but my lodging was. Safety wasn’t an issue for me in this area.
A visitor at the pool
View from the roof
Centro de Convenciones Cartagena de Indias
Classic cheeseburger and fries to complete pool day
Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the cleaning staff were very attentive. The pool is the perfect size to cool off after exploring the city. Front desk staff were super attentive and accommodating. The breakfast that I ordered was fantastic. Hotel is walkable to anywhere you would want to see.
View from the back of pool toward the Boca Grande area
Stayed 6 nights in Dec 2025

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at GHL Arsenal Hotel. I had a great experience staying at GHL Arsenal Hotel. From the moment I arrived, the staff was wonderful. The front desk team was especially helpful with recommendations for dining and sightseeing, which made my stay even better. The rooms were very clean, well maintained, and comfortable. Housekeeping did a great job throughout my stay, and everything felt fresh and taken care of. I truly enjoyed the comfort of the room. The restaurant food was very good, and the rooftop pool was a highlight. The view from the rooftop is absolutely amazing. I even worked from the rooftop during my stay and was able to enjoy the pool while getting work done, which made the experience even more enjoyable. Overall, everyone was friendly, the service was excellent, and the hotel offered a great balance of comfort, location, and atmosphere. I really enjoyed my stay and would happily return.
Stayed 3 nights in Dec 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The staff was very friendly. This is not a 5-star property in any way.
Stayed 4 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool awesome
Stayed 2 nights in Dec 2025

10/10 Excellent

XXX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less vegetarian options for breakfast. Other that everything was good.
Stayed 2 nights in Dec 2025

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
More English speaking staff members at high traffic service stations (restaurants, bars, massage). Such as understanding words like menu, price equivalence to US dollar. More information on the guest policy on the website before booking!
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff was kind, rooms nice, breakfast great.
Stayed 3 nights in Dec 2025

8/10 Good

Jameelia

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was great and welcoming.
Stayed 7 nights in Dec 2025

10/10 Excellent

Raúl

Stayed 4 nights in Dec 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Comfortable and safe
Stayed 1 night in Nov 2025

10/10 Excellent

Tamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and made sure anything we could’ve possibly needed was taken care of. This is a beautiful property with a beautiful rooftop view. Anywhere you would want to go in Cartagena is either close walking distance or a very short cab ride.
Stayed 5 nights in Nov 2025

4/10 Poor

Nico

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is not a 5 star hotel. It is a 3.5 star at most. Paid 2000$+ for a 6 night stay . Expecting a luxury experience for a peaceful getaway with my wife, but kept on getting met with disappointments and let downs. Staff does not pay attention to detail and are very forgetful. A feel of carelessness was felt from a few members of staff (not all) which is unfortunate. Building and decor is full of flaws and mildew . From the stained couch next to the elevator to the mildew stained ceilings leading up to your room and also not forgetting the blood stained sheets. They will dim the lights so the flaws dont show so much. Not even the light bulb in the elevator can be bothered to be replaced. This place will Charge you premium prices for a low quality experience.
Blood stained duvet
Mildew
Cracked glass decor
Hole in ceiling mildew
Stayed 6 nights in Nov 2025