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Palmas de Alba Hotel Boutique

4.5 star property
4.5-star luxury hotel near Clock Tower

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Photo gallery for Palmas de Alba Hotel Boutique

Rooftop terrace
Courtyard
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Courtyard
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle San Diego 38 #9-20, Centro, Cartagena, Bolívar
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Classic Duplex

Classic Duplex

Classic Duplex

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Duplex

Superior Duplex

Superior Duplex

  • 45 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Bed
  • Free WiFi

View all photos for Superior Room

Superior Room

Superior Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Room, 1 Bedroom, Courtyard View

Economy Room, 1 Bedroom, Courtyard View

Economy Room, 1 Bedroom, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

Cartagena

Cartagena Walled City stay.Within a 15-minute walk of this Cartagena Walled City hotel, you'll find Clock Tower and Cartagena de Indias Convention Center. Iglesia de Santo Toribio de Mangrovejo and Santo Toribio Church are also within half a mile (1 km).

What's nearby

  • Plaza de San Diego - 2 min walk - 0.2 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 6 min walk - 0.6 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Bolivar Square - 9 min walk - 0.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪Quero Arepa - ‬2 min walk
  • ‪La Juma Barr Cartagena - ‬2 min walk
  • ‪Restaurante Juan del Mar - ‬2 min walk
  • ‪Da Prieto - ‬2 min walk
  • ‪Restaurante Carmen - ‬1 min walk

About this property

Palmas de Alba Hotel Boutique

4.5-star luxury hotel near Clock Tower
Palmas de Alba Hotel Boutique offers its guests 2 outdoor swimming pools and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Palmas de Alba Hotel Boutique.

This 4.5-star Cartagena hotel is smoke free.

  • 8 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Full breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Palmas de Alba Hotel Boutique offers 8 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages.

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  • Breakfast included
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Hosted evening meal available daily for a fee of COP 150,000

Things to do

  • 2 outdoor pools

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • COVID-19 testing fee (PCR screening): COP 300000 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: COP 150000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation. The property requires all guests receive on-site PCR COVID-19 testing (COP 300000 per person, per stay).

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • The seasonal pool will open July 01 and close July 01.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palmas Alba Boutique Cartagena

Palmas de Alba Hotel Boutique Hotel

Palmas de Alba Hotel Boutique Cartagena

Palmas de Alba Hotel Boutique Hotel Cartagena

Frequently asked questions

How close is Palmas de Alba Hotel Boutique to the airport?

Palmas de Alba Hotel Boutique is 3 mi (13-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

How much does it cost to stay at Palmas de Alba Hotel Boutique?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Palmas de Alba Hotel Boutique on May 25, 2026 start from CA $269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Palmas de Alba Hotel Boutique have an airport shuttle?

Airport shuttle services are not available at Palmas de Alba Hotel Boutique.

How close is Palmas de Alba Hotel Boutique to the beach?

This hotel is 2.5 mi (10-min drive) from Bocagrande Beach and 2 mi (12-min drive) from Marbella Beach. Don't forget your sunscreen!

Does Palmas de Alba Hotel Boutique offer free breakfast?

Palmas de Alba Hotel Boutique offers free full breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Palmas de Alba Hotel Boutique?

No, there is no casino at this hotel, but Rio Cartagena Casino (8-min drive) is nearby.

What time is check-in at Palmas de Alba Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Palmas de Alba Hotel Boutique?

Free parking is not available at this hotel.

Does Palmas de Alba Hotel Boutique have a pool?

Palmas de Alba Hotel Boutique features 2 outdoor pools.

Does Palmas de Alba Hotel Boutique have a restaurant?

Yes, there is a restaurant on site.

Does Palmas de Alba Hotel Boutique have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Palmas de Alba Hotel Boutique to downtown Cartagena?

Palmas de Alba Hotel Boutique is 0.3 mi away from Cartagena.

Palmas de Alba Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 2 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nydia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, beds comfortable, & staff friendly
Stayed 4 nights in Feb 2026

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, amenities
The hotel is gorgeous, spotless, and perfectly located—close to everything but still quiet and peaceful. The suite was an excellent value, especially the massive bathroom. Every staff member was wonderful, but Carlos (evening concierge) deserves a special shoutout—hands down the best service I’ve ever experienced anywhere. Highly recommend and will return.
Stayed 4 nights in Feb 2026

8/10 Good

Sita

Stayed 4 nights in Aug 2025

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience! The service, food and location of the hotel is amazing!!
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly helpful staff
Stayed 3 nights in Feb 2025

4/10 Poor

Eli

Liked: Cleanliness
Disliked: Staff & service

Shuld be 5*. But..

On paper shuld be 5*..But (a big one but) 1. When we checking in we ask to pay an extra of 10% service. When I refuse I been told that the service is for worker and I said (first time that happened to me) service you at the end when there is a service and it is good. 2. Hot water in shower (very big and beautiful) come after 4 min and for a short time (between 1-2 min) 3. A lot of musqito in pool area. 4. Shower comes with no places to put down the shampoo&soap. We put them on the floor (very odd) 5. Sofa in room is for children (An adult cannot sit on it.) Shuld be 5* easy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My best friend and I had the best stay at Palmas de Alba. The hotel staff was so efficient and made sure we had everything we needed. The rooms were so comfortable and the breakfast was delicious. I would highly recommend to anyone to stay here. I will be staying again next time I visit Cartagena
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We want to come back

It was a magical stay! Perfect location, right in the middle of the city, but still very quiet. The team there is amazing and always happy to help. Daniella and Jorge were the best! It was very clean and breakfast was delicious!
Stayed 5 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Palma de Albas. The hotel is a beautiful quiet escape from Cartagena, but very close to all amenities. A special shout out to Carlos, who was amazing and helped us have such a memorable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Essa foi uma ótima escolha. O hotel era muito bem localizado, em uma região bonita, segura e tranquila, a apenas alguns minutos de excelentes restaurantes e das principais atrações de cartagena. O atendimento foi impecável, quarto impecável e café da manhã extremamente agradável. Recomendo muito este hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. It’s a beautiful property, very well located outside of the most populated area, and the staff was exceptional. I would recommend adding more awareness in the public areas of the hotel where there is different leveling on the floor. It is easy to fall.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem
Stayed 3 nights in Apr 2024

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend this place enough! It was beautiful, clean, safe, within walking distance to everything! The staff were incredible and highly accommodating. The attention to detail was superb. Great breakfast included every morning.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Emanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully decorated, perfectly located.

Daniela and Jorge are amazing! They made our stay unforgettable by making sure we were always ok. The hotel is really beautiful and perfectly located. Central to main attractions without being in the midst of crazy sounds. Very safe location. Great breakfast. Clean pools (although we had to tell them twice to clean to rooftop one). Overall, an amazing hotel. We would love to come back.
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities
The staff and breakfast were extraordinary!
Stayed 7 nights in Feb 2024

10/10 Excellent

Nestor J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Total divinamente cuidado con una atención excepcional por parte de todo el personal en especial Christian que está siempre atento para lo que necesites, sin dudas un lugar del que no te querrás ir y al que planeas regresar
Stayed 2 nights in Nov 2024

6/10 Okay

Gerardo, Cuajimalpa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
El personal muy amable y atento. La limpieza de la habitación regular, baño siempre medio limpio solamente.

8/10 Good

Gerardo, Cuajimalpa

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
El hotel es sencillo pero lindo. El personal de recepción y comedor excelente servicio. El personal de limpieza muy mediocre, el baño siempre con pelos y cabellos de los huéspedes anteriores, eso es muy desagradable.
Stayed 4 nights in Oct 2024