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Enjoy Chiloé

4.5 star property
Upscale beach hotel with spa

Choose dates to view prices

Enjoy Chiloé

Photo gallery for Enjoy Chiloé

Lobby
Aerial view
Aerial view
Presidential Room
Cafe

Overview of Enjoy Chiloé

Reviews
8.4

Very good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Ruta 5 Sur, 2053, Castro, Los Lagos, 5700000
  • Popular LocationChurch of San Francisco2 min drive
  • Popular LocationPlaza de Armas3 min drive
  • Popular LocationCostanera Castro3 min drive

Room options

View all photos for Standard Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Room, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Superior Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Superior Room, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Room, Non Smoking

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property - evening/night
Hotel de Castro
Pool
Breakfast included
Spa
Parking included
4.1 out of 5, Very good, (92)
The price is CA $111
per night
CA $111 total
includes taxes & fees
3 May - 4 May
Hotel de Castro

About the area

Castro

Castro retreat .You'll find Church of Castro and Plaza de Armas within 2 miles (3 km) of this hotel. Museo Regional de Castro and Church of San Francisco are also within 2 miles (3 km).

What's nearby

  • Church of San Francisco - 2 min drive
  • Plaza de Armas - 3 min drive
  • Costanera Castro - 3 min drive
  • Tongoy Beach - 28 min drive
  • Yutuy Beach - 56 min drive

Restaurants

  • Café la Brújula del Cuerpo - 20 min walk
  • La Barquera - 4 min walk
  • Descarriada - 2 min drive
  • Balmaceda RestoBar - 2 min drive
  • Tsuki Sushi Bar - 18 min walk

About this property

Enjoy Chiloé

Upscale beach hotel with spa
Enjoy Chiloé offers its guests a full-service spa and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. A casino, a nightclub, and a terrace are also featured at the luxury Enjoy Chiloé. Free self parking is available.

This 4.5-star Castro hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Enjoy Chiloé offers 72 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and portable fans. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a spa tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Indoor pool
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Bed sheets
  • Portable fan

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Enjoy Chiloé

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Enjoy Chiloé
Enjoy Chiloé Castro
Enjoy Chiloé Hotel
Enjoy Chiloé Hotel Castro
Enjoy Chiloe Hotel De La Isla Castro, Chile - Isla Chiloe
Enjoy Chiloé Hotel
Enjoy Chiloé Castro
Enjoy Chiloé Hotel Castro

Enjoy Chiloé Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 141 out of 267 reviews" "
Rating 8 - Good. 72 out of 267 reviews" "
Rating 6 - Okay. 25 out of 267 reviews" "
Rating 4 - Poor. 12 out of 267 reviews" "
Rating 2 - Terrible. 17 out of 267 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Maybe i came off season, little or no staff, installations looked worn. Not a place where you feel welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Gaston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views from the hot tub!
Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay.
Stayed 1 night in Mar 2023

8/10 Good

FERNANDO, NEW YORK

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Our assigned room 210 had a problem with the spa pipes and made it unbearably hot. In addition the window was sealed so it could not be opened. This should have been fixed before assigning this room to any guest. In general it somehow represents a certain malaise in maintenance throughout the hotel. It seems a bit tired and needs upkeep. However, the location is wonderful and service is very good.
Stayed 3 nights in Mar 2023

6/10 Okay

Raquel, SANTIAGO CHILE

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I loved the view I hate de bad condition of the property. The hotel is in a bad condition and requires an adequate maintenance
Stayed 4 nights in Feb 2023

8/10 Good

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing view, great food, friendly staff. Unfortunately the path to the grounds below the hotel was in disrepair and not accessible, and a few things seemed like they hadn't been updated or repaired recently. Overall a great experience, but a bit rough around the edges.

10/10 Excellent

Taner, Fayetteville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels in that area. Very friendly staff. There was a construction going on upstairs and they started working on 7.10AM , that was the only negative thing for this hotel!

4/10 Poor

Felipe

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Isidora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place, amazing view, people very helpful. We loved the room, the fact that it had two bathrooms was cool, And the bath was looking through the window. Because of covid the mini bar didn’t had supplies, just one little bottle of water, and the breakfast was a menu breakfast with not many options. That one was the bad thing of our stay.
Stayed 1 night in Mar 2021

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, excellent location
This modern hotel shares its location with a Casino which upon arrival can be quite daunting but although connected, the hotel is to the rear of the building and causes no disturbance. The room was large and spacious with an amazing view of the estuary. Our bed was large and comfy but room design probably not to our taste being lots of exposed concrete. There are two restaurants on site, one catering for breakfast and everyday type food such as pizza etc whilst the other seemed more up market international food. Breakfast was excellent, and dinner menus good but no sadly no English translation. Wine by the glass menu was equally confusing. The car park easily handles the number of guests. Three feature hot tubs on the outside deck, of varying temperatures very popular for those guests using the indoors dip pools. Staff were friendly and helpful. We are Spanish speaking and really enjoyed the stay but more English translations of menus and info would have been helpful. Chiloe is a beautiful island- hire a car and explore. It is within a short distance of the colourful houses on stilts, Palafitos. Everywhere on the island are wooden churches. The penguins in Punihuil were amazing, just a two hours drive away. Here you take a boat from the beach for the equivalent price of £7 each. Overall a good standard of hotel, well located at a reasonable price.
Stayed 4 nights in Jan 2020

8/10 Good

RUDI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019