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Novotel Goa Dona Sylvia Resort

5.0 star property
Upscale beach hotel with 2 bars/lounges

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Photo gallery for Novotel Goa Dona Sylvia Resort

Outdoor pool, open 7 AM to 7 PM, pool umbrellas, sun loungers
Premium Suite
Premium Suite | Living room
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Cavelossim Road, Mobor, Cavelossim, Goa, 403 731
  • Cavelossim Beach
    ‪4 min walk‬
  • Mobor Beach
    ‪5 min drive‬
  • Varca Beach
    ‪9 min drive‬
  • Goa (GOI-Dabolim)
    ‪50 min drive‬

Room options

View all photos for Villa, 1 King Bed, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Villa, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 2 Single Beds, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Villa, 2 Single Beds, Pool View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Villa, 1 King Bed, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Executive Villa, 1 King Bed, Pool View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Premium Suite

  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Villa, 2 Single Beds, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Executive Villa, 2 Single Beds, Pool View

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Villa, 1 King Bed

Premium Villa, 1 King Bed

Premium Villa, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Villa, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Executive Villa, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed (Boutique)

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Villa, 1 King Bed (Boutique)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Executive Villa, 2 Single Beds, Garden Area

  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 2 Single Beds (Boutique)

1 bedroom, Egyptian cotton sheets, premium bedding, memory foam beds

Villa, 2 Single Beds (Boutique)

  • 36 sq m
  • Sleeps 4
  • 2 Twin Beds

About the area

Cavelossim

Close to the beach.Stay at this Cavelossim hotel and you'll be within half a mile (1 km) of Cavelossim Beach and 2 miles (3 km) of Mobor Beach. Varca Beach and Our Lady of Gloria Church are also within 6 miles (10 km).

What's nearby

  • Cavelossim Beach - 4 min walk - 0.4 km
  • Mobor Beach - 5 min drive - 2.8 km
  • Varca Beach - 9 min drive - 6.2 km
  • Benaulim Beach - 19 min drive - 13.4 km
  • Colva Beach - 25 min drive - 16.5 km

Getting around

  • Curchorem Station - 26 min drive
  • Dabolim Airport (GOI) - 68 min drive

Restaurants

  • ‪Zest Cafe And Kitchen - ‬4 min drive
  • ‪Kinara Family Bar And Restaurant - ‬11 min walk
  • ‪Mike's Place - ‬1 min walk
  • ‪Joe's River Cove - ‬3 min drive
  • ‪Casa Lisboa - ‬4 min walk

About this property

Novotel Goa Dona Sylvia Resort

Upscale beach hotel with 2 bars/lounges
Novotel Goa Dona Sylvia Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 39751 square feet (3693 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Novotel Goa Dona Sylvia Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Cavelossim hotel.

  • 181 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • 39751 sq ft of conference space
  • 3693 sq m of conference space
  • Built in 2001
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Goa Dona Sylvia Resort offers 181 air-conditioned accommodations with minibars and safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SUHAM SPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Hindi

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Building design

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 42-inch LED TV with premium channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Goa Dona Sylvia Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 3000.0 per night.
  • Cribs (infant beds) are available for INR 1500.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 11800
  • Christmas Eve (December 24) Gala Dinner per child: INR 5900 (from 6 to 12 years old)
  • Christmas Day (December 25) Gala Dinner per adult: INR 11800
  • Christmas Day (December 25) Gala Dinner per child: INR 5900 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 11800
  • New Year's Eve (December 31) Gala Dinner per child: INR 5900 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 3305 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: INR 1500.0 per night
  • Rollaway bed fee: INR 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number HOTS000426

We should mention

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Goa Dona Sylvia Resort Cavelossim
Novotel Goa Dona Sylvia Resort
Novotel Goa Dona Sylvia Cavelossim
Novotel Goa Dona Sylvia
Novotel Goa Dona Sylvia Resort (Opening October 2017)
Novotel Goa Dona Sylvia Resort (Opening Soon)
Novotel Goa Dona Sylvia Hotel
Novotel Goa Dona Sylvia Resort Hotel
Novotel Goa Dona Sylvia Resort Cavelossim
Novotel Goa Dona Sylvia Resort Hotel Cavelossim

Novotel Goa Dona Sylvia Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 146 reviews
Rating 8 - Good. 59 out of 146 reviews
Rating 6 - Okay. 6 out of 146 reviews
Rating 4 - Poor. 5 out of 146 reviews
Rating 2 - Terrible. 7 out of 146 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff & clean. Negative - very busy & loud with weddings & loud music. Not suitable if you want a relaxing beach holiday
Stayed 7 nights in Jan 2025

8/10 Good

Sorab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Staff very helpful. Did not like the Loud music all day long & esp at dinner. Would like low classical music.
Stayed 1 night in Jan 2025

2/10 Terrible

Vivek

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

1/10 Never recommended

We booked three rooms and a rental car in advance for a three-day stay, paying in full. **Day 1:** At check-in, the reception staff refused to give us the rooms we had booked near each other. Instead, they forced us into different, far-off locations because they had assigned our rooms to a company group that booked the same day. It took nearly two hours to check in, and the staff was unhelpful and uncooperative. How can they prioritize a last-minute company group over our pre-booked family trip? **Day 2:** With the company group checking out, they offered us an upgrade to rooms nearby, but the process took half a day, ruining our second day as we spent most of it moving rooms. We also faced issues with our rental car. Every time we left or returned to the property, a local rental union harassed us, insisting that only their cars were allowed. The resort's security seemed to side with them. When we raised our safety concerns with the resort reception, the staff again refused to assist. **Day 3 (Checkout):** Things escalated when our taxi driver arrived to pick us up. The resort security refused to let him in, leading to a heated argument with the union members. This frightened my family, especially my mom and kids. When we asked the resort reception for help, they refused, telling us to move our luggage outside the parking gate to board and offering no further assistance. It was shocking that they, as hosts, didn’t take responsibility for their guest Horrible experience
Stayed 3 nights in Aug 2024

2/10 Terrible

Kamrul

Stayed 2 nights in Jun 2024

8/10 Good

ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property , clean and very near to the beach. Nice swimming pool and big room. The food prices are on the higher side.
Stayed 3 nights in May 2024

8/10 Good

Richard

Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, but needs some renovation in the rooms. Breakfast was excellent! The front desk costume service could be improved. I had a wonderful massage at the spa!
Stayed 1 night in Apr 2024

10/10 Excellent

Atul, Alpharetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet Servers were great taking care of customers. The welcome drink was local goan and was great . Staff was great
Stayed 1 night in Feb 2024

8/10 Good

Adi

Stayed 3 nights in Jan 2024

4/10 Poor

Dhaval

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Rajesh

Liked: Cleanliness
Disliked: Property conditions & facilities
Wifi did not work in the room.
Stayed 3 nights in Dec 2023

8/10 Good

Shila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Novotel Goa Dona Sylvia Hotel. Breakfasts were really good - very varied with both continental and Indian choices available. We came during a quiet period so lots of space around the pool which was well maintained. HOWEVER We arrived around 3am and had booked a family room which was supposed to accommodate 4 people. We were surprised to find only one large bed in the room and no preparations had been made for the family. When we questioned them about the room they advised that the window seat doubled up as a bed! It was certainly not a bed as the cushion was very hard and only a small person could sleep in that corner. I can't believe that we paid extra for a family room only to discover that our room was the same size as all the other ones! The staff were very friendly and helpful. Nothing was too much for them. They are a credit to the hotel which is why I was shocked to find out that the hotel's treatment of their staff was less that expected. There is a huge array of food available at the buffets throughout the day in the hotel. I asked a member of staff what happened to the food once the service was over and was advised that it is all thrown away and staff are not allowed to eat the leftover food. In this economic crisis, I find it heartbreaking that the hotel would treat their staff this way. They would rather throw away the food than offer it to their hardworking staff who make this hotel what it is today. Shame on them!
Stayed 7 nights in Oct 2023

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Super se bhi upar
Stayed 4 nights in Oct 2023

8/10 Good

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Anil Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location : awesome beach view resort , very neat and clean Room: awesome cottage type rooms, very open and nice feeling. Neat and clean room Food: very nice Staff : very polite and cooperative Restaurant: good food and good option
Stayed 4 nights in Jun 2023

2/10 Terrible

Kunal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First of all would like to highlight the check in time for the property is 3pm which is very very late. I was travelling with my family(wife and 1 year old kid) and reached Goa at 9am. From North Goa Airport to Hotel is around 1.5hrs.One can go ahead and book Goa Miles Taxi from airport to hotel which will cost around Rs 2500/-.We had requested the hotel for early check in, although when we reached the hotel they told us we are fully booked and asked us to explore the property. We did that but even after 3hrs they could not get us a single room for checkin.Finally they managed to get us a room at 2pm with so much hassle and constantly reminding them. Overall food is very good and the spread is nice althrough the rates are very steep. Room service-They don't care to take the phone call of guests.Had to call several times before someone answers the phone or have to connect through the reception. Room has all amenities but they are old. Lastly i would like to highlight that the hotel is surrounded by taxi union which don't allow outside taxi to come to the hotel and if you go to book taxi through hotel they charge around 2-2.5 times the actual cost. In our case they asked us to pay Rs 6000/- to MOPA Airport which is very steep. It's as if they are looting the guests in broad daylight with no cap on the pricing. Overall the stay was below expectations and it felt that they are short of staff and could not effectively manage all the guests.
Stayed 2 nights in Apr 2023

8/10 Good

Jatinder

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Komal

Stayed 8 nights in Mar 2023

8/10 Good

Jaspaul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Some staff are exceptional, others need training
Stayed 5 nights in Mar 2023

10/10 Excellent

harsh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, beautiful beach
Stayed 3 nights in Feb 2023

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in, very nice grounds. Room a little tired. Very close to beach. Extensive breakfast oprtions.
Stayed 1 night in Feb 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. It is used largely for weddings and corporate events. It can get very noisy with the heavy base music.
Stayed 11 nights in Jan 2023

10/10 Excellent

Kirat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good beach side resort. Cute little huts with two rooms each or a bungalow type hut with just one room in the ground floor. Great breakfast buffet and private access to the beach made it very convenient. The beach itself was amazing, very quiet. Many options to eat outside of the resort and it’s situated right across from a super market which was also very convenient.

10/10 Excellent

Shivani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good for a group vacation with clean private beach with less crowd and games room. The entire property is clean and mostly free of mosquitoes.