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"Keep up the good work and excellent service Maraming salamat po " More

By a verified traveller on Fri 16 Aug 2019

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Hotel Description

4-star hotel near SM City Cebu

Heart of Cebu

Within a 15-minute walk of this Lahug hotel, you'll find Ayala Center and Waterfront Cebu City Casino. Cebu International Convention Center and Cebu Business Park are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A coffee shop and a safe deposit box are also provided.

Deluxe (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $61* Per night/room 11 Apr. - 12 Apr.

Superior (2 Single Beds)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mandarin Plaza Hotel ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mandarin Plaza Hotel

Everyone (5) Couples (1) Family (3)
4 out of 5
Keep up the good work and excellent service Maraming salamat po

Posted by on 16 Aug. 2019

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2 out of 5

Posted by on 12 Feb. 2024

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3 out of 5
Closer to most offices and shops. Breakfast was fine though did not try their dinner buffet if there was

Posted by on 28 Jun. 2019

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5 out of 5
room was big, bed was very nice plus had bathtub, wooden floors, the breakfast buffet could use some work though, bland food

Posted by on 6 Apr. 2019

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4 out of 5
Nice hotel, close to everything except they need to stock up a lot on toilet paper so we don’t frequently call the desk to bring us some. Need toothbrush and plenty of towels!

Posted by on 24 Dec. 2018

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5 out of 5
The Mandarin Hotel is a great place to stay. It's within walking distance of Ayala mall, has a great view of the city, the staff is very friendly and helpful, the breakfast buffet came with the price of the room and is awesome. The bed was very comfortable and the room was clean. The Mandarin has a nice pool, a gym you can get a bit of a workout in and a sauna. There is a Spa on the 6th floor, unfortunately I didn't get to try it out, due to all of the other wonderful things I did and saw on the beautiful Island of Cebu. If I had to complain about something with the Hotel, is would be there strict two person per room policy, which was fine for me, as it was only two of us in the room, but If a family were to stay in the hotel, they only supply towels and bathroom supplies for two people.

Posted by on 13 Dec. 2018

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5 out of 5
Nice hotel. Covent location and good area. Within walkeing distance to shoping and dinning

Posted by , from Indiana on 25 Sep. 2018

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3 out of 5
While the room overall was nice. There was a cockroach in the room and it was hard to get someone on the phone when we called the front desk and or housekeeping.

Posted by on 28 Mar. 2018

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Mandarin Plaza Hotel also features spa services, concierge services, and a front-desk safe. Self parking is free. This 4-star Cebu hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mandarin Plaza Hotel offers 350 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Mandarin Plaza Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed.

  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Cash or credit card deposit required
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 588 for adults and PHP 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mandarin Plaza
  • Mandarin Plaza Cebu
  • Mandarin Plaza Hotel
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Cebu Island/Cebu City
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Hotel
  • Mandarin Plaza Hotel Hotel Cebu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.