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Kempinski Hotel Changsha

5.0 star property
5-star luxury hotel near Helong Stadium, connected to a shopping center

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Photo gallery for Kempinski Hotel Changsha

Exterior
Indoor pool
Executive Suite, 1 King Bed, City View (Executive Suite)
Lobby lounge
1 bedroom, down comforters, minibar, in-room safe
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007
  • Popular LocationHelong Stadium3 min drive
  • Popular LocationHunan University6 min drive
  • Popular LocationHunan Provincial Museum8 min drive
  • AirportChangsha (CSX-Huanghua Intl.)27 min drive

Room options

View all photos for Premier Room, 2 Single Beds

1 bedroom, down comforters, minibar, in-room safe

Premier Room, 2 Single Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite)

  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Grand Deluxe Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 2 Single Beds, City View (Grand Deluxe Twin Room)

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, City View (Deluxe Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 2 Single Beds, City View (Deluxe Twin Room)

  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (Grand Deluxe Suite)

1 bedroom, down comforters, minibar, in-room safe

Suite, 1 King Bed, City View (Grand Deluxe Suite)

  • 87.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View (Diplomatic Suite)

  • 132 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds (Executive Twin Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 2 Single Beds (Executive Twin Room)

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Room, 1 King Bed, City View (Superior King Room)

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive King)

1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive King)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

1 bedroom, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds (Superior Twin Room)

  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
JW Marriott Hotel Changsha
Pool
Spa
Parking included
Free WiFi
4.9 out of 5, Exceptional, (8)
The price is CA $307
per night
CA $358 total
includes taxes & fees
30 May - 31 May
JW Marriott Hotel Changsha

About the area

Changsha

Central Changsha getaway .Your stay at this Yuhua District hotel places you within 3 miles (5 km) of Helong Stadium and Jia Yi's Memorial Hall. Martyrs' Park and Hunan University are also within 6 miles (10 km).

What's nearby

  • Helong Stadium - 3 min drive
  • Hunan University - 6 min drive
  • Central South University - 7 min drive
  • Hunan Provincial Museum - 8 min drive
  • Mount Yuelu - 13 min drive

Getting around

  • Changsha Railway Station - 13 min drive
  • Wanjiali Square Station - 16 min drive
  • Changsha (CSX-Huanghua Intl.) - 27 min drive

Restaurants

  • 忆口香龙虾 - 11 min walk
  • 星巴克 - 10 min walk
  • 湖南金辉旅行社 - 5 min walk
  • 双泉龙茶楼 - 6 min walk
  • 怡清源 - 14 min walk

About this property

Kempinski Hotel Changsha

5-star luxury hotel near Helong Stadium, connected to a shopping center
Kempinski Hotel Changsha offers its guests an indoor pool, a sauna, and a fitness center. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. A complimentary children's club, tour/ticket assistance, and a garden are also featured at the luxury Kempinski Hotel Changsha.

Smoking is allowed in designated areas at this 5-star Changsha hotel.

  • 1 building
  • 408 guestrooms or units
  • 39 levels
  • 4 dining venues
  • Built in 2014
  • Kid's club (free)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Kempinski Hotel Changsha offers 408 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 158 for adults and CNY 79 for children
  • 4 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Hotel Changsha

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Kempinski Hotel Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ling

6/10 Okay

Yutang

Stayed 2 nights in Sep 2020

6/10 Okay

Yutang

Stayed 1 night in Sep 2020

10/10 Excellent

Sarabjit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definately suggested to all
Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

ISSACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel does not match its brand name
I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017