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Country Inn & Suites by Radisson, Charleston South, WV

3.0 star property
3-star hotel in Kanawha City

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Photo gallery for Country Inn & Suites by Radisson, Charleston South, WV

Exterior
Indoor pool
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
105 Alex Ln, Charleston, WV, 25304
  • West Virginia State Capitol Building
    ‪6 min drive‬
  • University of Charleston
    ‪8 min drive‬
  • Charleston Town Center
    ‪8 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

Charleston

Kanawha City stay.Within a 15-minute walk of this Kanawha City hotel, you'll find Kanawha Landing and Kanawha Mall Shopping Center. The Shops at Kanawha and 57th St Park are also within 2 miles (3 km).

What's nearby

  • West Virginia State Museum - 6 min drive - 6.9 km
  • West Virginia State Capitol Building - 6 min drive - 6.9 km
  • University of Charleston - 8 min drive - 6.9 km
  • Charleston Town Center - 8 min drive - 10.0 km
  • Charleston Coliseum & Convention Center - 8 min drive - 10.3 km

Getting around

  • Charleston Station - 11 min drive
  • Charleston, WV (CRW-Yeager) - 10 min drive

Restaurants

  • ‪China Buffet - ‬12 min walk
  • ‪Dairy Winkle - ‬5 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Country Inn & Suites by Radisson, Charleston South, WV

3-star hotel in Kanawha City
Country Inn & Suites by Radisson, Charleston South, WV offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1163 square feet (108 square meters) and includes conference space. A library, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Charleston South, WV. Self parking is free.

This 3-star Charleston hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • 1163 sq ft of conference space
  • 108 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Country Inn & Suites by Radisson, Charleston South, WV offers 64 accommodations with coffee/tea makers and hair dryers. 46-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 46-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Pool access available from 8:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Country Carlson Charleston-South
Country Inn Carlson Charleston-South
Country Inn Suites by Radisson Charleston South WV
Country Inn & Suites by Radisson, Charleston South, WV Hotel

Country Inn & Suites by Radisson, Charleston South, WV Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 165 out of 1005 reviews
Rating 4 - Poor. 130 out of 1005 reviews
Rating 2 - Terrible. 102 out of 1005 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Shanon

Business traveller
Disliked: Cleanliness, staff & service, amenities
Arrived after a full day of travel to the hotel staff saying that they didn't have the three rooms we booked. In the end they cleaned the rooms while we waited. Thermostats weren't working properly so temperatures in the rooms were not comfortable. Curtains were stained and didn't close properly.
Stayed 1 night in Feb 2025

10/10 Excellent

Dana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay way great. Staff was friendly and understanding of individual needs. Continental Breakfast choices got slim in the morning, but understandable.
Stayed 2 nights in Mar 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilty in good condition. Friendly staff. Pet-friendly. Clean.
Stayed 1 night in Mar 2025

2/10 Terrible

Destiny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sicks where clogged up kept backing up just not great would not stay there again
Stayed 3 nights in Mar 2025

2/10 Terrible

Carrie

Stayed 1 night in Mar 2025

8/10 Good

howard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Area around the property was not well kept and seemed unsafe in the evening.
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Travelled with family, Travelled with family and small children
I booked this hotel because of the positive reviews about the breakfast. However, the hotel was severely understaffed. Breakfast was poorly managed due to a lack of adequate staff, and so what I thought would be a positive ended up being a big negative.
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and hot buffet breakfast
Stayed 1 night in Mar 2025

2/10 Terrible

Chad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Q
Stayed 2 nights in Feb 2025

2/10 Terrible

Tikam

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff were rude, they checked me in room 214 which was not cleaned at all.
Stayed 2 nights in Feb 2025

2/10 Terrible

Linda

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked on expedia paid the extra for the guarantee and i got there to find out my suite was given away, they gave me another room so i go to it and people had stuff in there and had to wait for the last room to be cleaned to finslly get in. Take your own towels if stsying more than a day becomes they only tend the rooms once every three days. Definitely too overpriced for the service you get. No apologies and no refund for room they gave away.
Stayed 2 nights in Feb 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities

Needs eork

Place was short-staffed, room wasn’t ready, TV didn’t work even after they replaced it. Staff was friendly, but frustrated, which was understandable. Place was dirty and neede cleaning.
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities

It’s just okay, not great … Stayer beware.

It was just okay. The old adage of slap lipstick on a pig would be appropriate. It looks like the owners have tried, but it’s just ugh. The surrounding area is very sketchy, too.
Stayed 2 nights in Feb 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave keys to an occupied room, then put me in a room without a working fan/ac that stunk.
Stayed 1 night in Feb 2025

8/10 Good

Adrienne

Travelled with family, Business traveller
It was nice especially for the price
Stayed 1 night in Feb 2025

6/10 Okay

Rickey

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Jody, Denver

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No tv remote, the phone did not work and there was no breakfast due to a blown breaker and no one available with a key to the room to reset it. The shampoo dispenser was empty, and the floors were terribly dirty
Stayed 1 night in Feb 2025

6/10 Okay

c n robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not enough staff

Chose the hotel for the free breakfast but was not available, could've offer a rebate of some kind, coffee was good, front desk worked hard, seems like she was running the place alone, she can use some help
Stayed 1 night in Feb 2025

10/10 Excellent

Donald, Hilliard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 1 night in Feb 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Stayed 1 night in Feb 2025

8/10 Good

Karen G

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joe

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

It's in the details

It wasn't dirty but it wasn't that clean. Bits of paper in the floor, a bottle cap, a cigarette next to the bed. Housekeeping definitely needs to do better. No shampoo, empty tissue box, toilet paper was low, no trash can in the bathroom. The issues are small but it doesn't give confidence to the quality of the hotel overall.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amber

Liked: Cleanliness
Disliked: Staff & service
Room was clean pool couldn’t even be swam in because of the amounts of chlorine.
Stayed 1 night in Feb 2025