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Royal Retreat Townhouse 2

Propriété de vacances avec cuisine à St Albans

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Galerie de photos de l’hébergement Royal Retreat Townhouse 2

Intérieur
Cafetière-théière, réfrigérateur, four à micro-ondes, un four
Détail de l’extérieur
Intérieur
Restauration

Avis

6,4 sur 10 – 

Maison entière

3 chambres3 salles de bain6 personnes

Commodités populaires

  • Cuisine
  • Laveuse
  • Sécheuse
  • Wi-Fi gratuit
  • Climatisation
  • Espace extérieur

Explorez la région

Afficher sur la carte
St Albans, WV
  • Place, Billy Dunn Field
    ‪8 min à pied‬
  • Place, Ordnance Park
    ‪9 min à pied‬
  • Place, St. Albans Roadside Park
    ‪2 min en voiture‬
  • Airport, Charleston, Virginie-Occidentale (CRW-Yeager)
    ‪23 min en voiture‬

Options de chambre

D’autres options intéressantes

Publicité
Casse-croûte

Hampton Inn Charleston-Downtown

Centre-ville de Charleston
  • Déjeuner compris
  • Animaux de compagnie acceptés
  • Wi-Fi gratuit
  • Climatisation
8.2 sur 10, Très bien, 1 000 avis
Le prix est de 167 $ CA
188 $ CA au total
(taxes et frais compris)
Du 2 août au 3 août
Hampton Inn Charleston-Downtown

À propos du quartier

St Albans

À St Albans .En séjournant à propriété de vacances à St Albans vous serez à 10 minutes de marche de Billy Dunn Field et de Ordnance Park. De plus, Saint Albans City Park est à moins de 1 km et Benedict Circle Triangle Park est à moins de 3 km.
Afficher plus de maisons de vacances à CharlestonS’ouvre dans une nouvelle fenêtre

À proximité

  • Billy Dunn Field - 8 min à pied - 0.7 km
  • Ordnance Park - 9 min à pied - 0.8 km
  • Saint Albans City Park - 14 min à pied - 1.2 km
  • Saint Albans City Hall - 2 min en voiture - 1.8 km
  • St. Albans Roadside Park - 2 min en voiture - 2.1 km

Transport

  • Gare de Charleston : à 15 min en voiture
  • Charleston, Virginie-Occidentale (CRW-Yeager) : à 21 min en voiture

Restaurants

  • ‪McDonald's - ‬4 min en voiture
  • ‪McDonald's - ‬13 min en voiture
  • ‪KFC - ‬4 min en voiture
  • ‪Marco's Pizza - ‬3 min en voiture
  • ‪Golden Corral - ‬12 min en voiture

À propos de cet hébergement

Hébergement entier

Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe.

Royal Retreat Townhouse 2

This home invites comfort, and exudes modern elegance. With 3 bedrooms, 3 baths, generous living space and stylish finishes, you'll enjoy a perfect setting for relaxing and entertaining. Beautiful floors and plenty of natural night flow throughout the home's open, airy layout. The upstairs master bedroom has its own private bath plus a huge walk-in closet. Also included with your package is the areas top Fitness and Sports Complex where your membership includes personal workout, top fitness classes such as yoga, dance, and zumba. Basketball courts, boxing, weight lifting along with all of the other amenities the Action Sports complex has to offer.

Hébergements similaires

Piscine intérieure
Wyndham Garden Cross Lanes Charleston
Cross Lanes
  • Piscine
  • Déjeuner compris
  • Animaux de compagnie acceptés
  • Stationnement compris
3.5 sur 5, Bien, 1 000 avis
Le prix est de 138 $ CA
155 $ CA au total
(taxes et frais compris)
Du 26 juill. au 27 juill.
Wyndham Garden Cross Lanes Charleston

Commodités de l’hébergement

Internet

  • Disponible dans la maison : Wi-Fi gratuit

Stationnement et transport

  • Options de stationnement sur place incluant un garage

Cuisine

  • Batterie de cuisine, vaisselle et couverts
  • Cafetière-théière
  • Épices
  • Essuie-tout
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Lave-vaisselle
  • Machine à glaçons
  • Mélangeur
  • Réfrigérateur
  • Surface de cuisson

Restauration

  • Table de salle à manger

Chambres

  • 3 chambres
  • Draps fournis

Salle de bain

  • 2,5 salles de bain
  • Baignoire
  • Baignoire ou douche
  • Douche
  • Papier de toilette
  • Serviettes fournies

Lieux de séjour

  • Salle à manger séparée
  • Salle de séjour
  • Table de salle à manger

Divertissement

  • Téléviseur avec chaînes par câble/satellite

Espaces extérieurs

  • Balcon

Buanderie

  • Installations de buanderie
  • Laveuse

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Aucun animal de compagnie autorisé

Accessibilité

  • Hébergement non-fumeurs

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.)
  • Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.)
  • Verrou de sûreté

Politiques

Arrivée

Arrivée à partir de 15 h
Arrivée sans contact offerte

Départ

L’heure limite de départ est 11 h.

Instructions spéciales pour l’enregistrement

L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ.
Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique.

Animaux de compagnie

  • Les animaux ne sont pas acceptés.

Enfants et lits supplémentaires

  • Children are welcome.

Événements

Aucun événement autorisé

Fumeurs/non-fumeurs

Interdis de fumer

Renseignements importants

À savoir

Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’hébergement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties.
Les fêtes et les événements de groupe sont strictement interdits.
Les locataires à long terme sont bienvenus.
L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.
L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.
Cet hébergement comprend le dispositif de sécurité suivant : une serrure à pêne dormant.
Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée.
Cet hébergement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée.
Les demandes spéciales dépendent de la disponibilité au moment de l’enregistrement. Elle ne peuvent être garanties et peuvent occasionner des frais supplémentaires.
    Cet hébergement est géré par un(e) hôte professionnel(le). L’offre d’hébergement est associée à des fins commerciales, professionnelles ou d’entreprise. Cet hébergement dispose d’espaces extérieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiétudes, nous vous recommandons de communiquer avec l’hébergement avant votre arrivée pour confirmer qu’il pourra vous accueillir dans une chambre appropriée. Les fêtes et les événements de groupe sont strictement interdits. Locataires à long terme bienvenus. Pour assurer la sécurité des clients, chaque hébergement de l'établissement comprend un détecteur de monoxyde de carbone, un détecteur de fumée et une serrure à pêne dormant.

Hébergement également appelé

Royal Retreat Townhouse 2 House St Albans
Royal Retreat Townhouse 2 St Albans
Royal Retreat Townhouse 2 St
Royal Retreat 2 St Albans
Royal Retreat Townhouse 2 St Albans
Royal Retreat Townhouse 2 Private vacation home
Royal Retreat Townhouse 2 Private vacation home St Albans

Foire aux questions

How close is Royal Retreat Townhouse 2 to the airport?

This vacation home is 15.2 mi (21-min drive) away from the Charleston, WV (CRW-Yeager) airport, the closest popular airport to the property.

Combien cela coûte-t-il de séjourner à Royal Retreat Townhouse 2?

En date du 22 juill. 2026, les prix trouvés pour un séjour d’une nuit pour deux adultes à l’hébergement Royal Retreat Townhouse 2 le 26 juill. 2026 commencent à 155 $ CA, taxes et frais en sus. Ce prix est fondé sur le plus bas prix par nuit des 24 dernières heures pour des séjours dans les 30 prochains jours. Les prix sont sujets à changement. Choisissez vos dates pour obtenir des prix précis.

Does Royal Retreat Townhouse 2 have an airport shuttle?

Airport shuttle services are not available at this vacation home.

Does Royal Retreat Townhouse 2 offer free breakfast?

This vacation home does not offer free breakfast.

Is there a casino at Royal Retreat Townhouse 2?

No, there is no casino at this vacation home, but Mardi Gras Casino (15-min drive) is nearby.

What time is check-in at Royal Retreat Townhouse 2?

Check-in begins at 3:00 PM.

Is there free parking at Royal Retreat Townhouse 2?

Free parking is not available at this vacation home.

Does Royal Retreat Townhouse 2 have a pool?

This vacation home does not have a pool.

Does Royal Retreat Townhouse 2 have a spa?

There are no spa services available at this vacation home.

How close is Royal Retreat Townhouse 2 to downtown St Albans?

This vacation home is 0.7 mi away from St Albans.

Avis pour Royal Retreat Townhouse 2

Avis

6,4
Note de 10 – Excellent, d’après 8 avis sur 31.
Note de 8 – Bien, d’après 9 avis sur 31.
Note de 6 – Acceptable, d’après 3 avis sur 31.
Note de 4 – Médiocre, d’après 2 avis sur 31.
Note de 2 – Terrible, d’après 9 avis sur 31.

6,4/10

Propreté

Avis

Avis vérifié

10/10 – Excellent

Tara S.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Nice property

Very nice place. Very spacious.
Séjour de 1 nuit en juillet 2024
Avis vérifié

8/10 – Bien

mrgreenhill

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

lovely little place

Stayed with family of 6. Nice place, very clean. Was able to park in garage which was nice. Only downside was that internet didn't work (some network/password miscommunication) and property manager didn't reply with new login info till after we'd left the following day. That was hard with teenagers, but otherwise, good stay.
Séjour de 1 nuit en août 2024
Avis vérifié

2/10 – Terrible

Nery F.

Points forts : Arrivée, emplacement
Points faibles : Propreté, communication

Worst stay. Don’t book from this person!

Place was dirty, bedding that was still from previous stay cuz beds were unmade, bathrooms were dirty, and no communication from host except when we were going to check in.
Séjour de 1 nuit en mai 2023
Avis vérifié

8/10 – Bien

Rick P.

Points forts : Arrivée, emplacement
Points faibles : Exactitude de l’annonce

Great location and accommodation.

The condo is a great location for our purposes. The double bed and master bedroom mattress were awful. We would like to have had a blow dryer and iron available. There were some issues with the internet which made it difficult to watch anything on the TV. We really like the place but felt a few upgrades would make this an a+ place to stay for my family. Knowing we have a couple of more trips to settle my father’s estate we would stay there again, but would prefer a few upgrades mentioned.
Séjour de 4 nuits en décembre 2022
Avis vérifié

6/10 – Acceptable

Brandon G.

Points forts : Propreté, arrivée, communication et emplacement.

The stay okay but some issues

The issues was the smoke alarm kept falling down. and Water damage from a leaky pip from bath room.
Séjour de 3 nuits en mars 2024
Avis vérifié

8/10 – Bien

Bridget M.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.
Points faibles : Communication

Nice place to stay.

The place was clean and spacious. Plenty of space for 6 adults and a 1yr old to spread out. There were more stairs then I expected but we used a chair to block them off from a curious toddler. I messaged the owner because we couldn't get wifi to work, never heard back. We did eventually get it to work but would have been nice to have gotten a reply back. Also the remote for the tv downstairs didn't work and that TV also kept cutting in and out, not sure it was bc the tv or cable company. Other than that we had a great stay.
Séjour de 2 nuits en mars 2023
Avis vérifié

2/10 – Terrible

James G.

Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Spectacular Failure

Booked weeks in advance. Received the door code. Arrived. Door code didn’t work. No contact number for the host. Wouldn’t respond to email or to VRBO Customer Service. Was on the line for over an hour before booking a hotel. Host contacted us later, but we were happily at the Holiday Inn. VRBO on the phone offered minimal compensation, but I don’t expect them to follow through. Miserable experience. Should have read the reviews, as this appears to happen frequently at this property.
Séjour de 3 nuits en mai 2024
Avis vérifié

4/10 – Médiocre

Rebecca H.

Points forts : Propreté
Points faibles : Arrivée, communication et exactitude de l’annonce.

Disappointed

I have to say I am very disappointed in this VRBO. I have stayed at many VRBO in the past and never had the issues we had here. 1) entry code was not correct 2) WIFI password was not working 3) 2 out of 3 TV did not work 4) Dirty dishes in dishwasher when we arrived ! No soap 5) metal step threshold not screwed into floor , trip hazard 6) master bed horrendous! It made such a loud noise as if the frame was broken . 7) trash under twin beds, candy wrappers etc. 8) hall bathroom upstairs towel rack falls off wall when towel on it Over all the condo was clean and a convenient location for us . If these issues are resolved our family would most likely use this condo again.
Séjour de 2 nuits en juillet 2023
Avis vérifié

6/10 – Acceptable

Erica S.

Points forts : Emplacement
Points faibles : Propreté, communication et exactitude de l’annonce.

Deceptive listing

Cleaning crew does not do a good job, best treatment we got was from the contractor who came to fix the air conditioner (iced over from ground to second floor, plus filters that hadn't been changed in a long time). The master bed was AWFUL. Very rickety and not supportive at all. So uncomfortable. Same for the double bed. A better choice would have been to keep an older washer and dryer (way too many settings, bluetooth connection, etc) and replaced the mattresses in those two rooms instead. The deck is horribly unsafe with broken boards. The living room couches were similarly unsupportive and need replacing. There may be a broken chair with the dining set. We had to purchase light bulbs and batteries in order to watch any TV in the house, and to have light in the stairwell or at the dining table. Light fixture at dining table is very low--multiple people in our party hit their heads when standing back up. Finally it was challenging to get in touch with anyone about these multiple issues, so we had to contact VRBO, the property management company, and the owner multiple times. This location was large enough to accommodate our family, plus close enough to those we were visiting, but these were the only ecemr
Séjour de 7 nuits en juillet 2024
Avis vérifié

2/10 – Terrible

Mike K.

Points forts : Arrivée
Points faibles : Propreté, communication, emplacement et exactitude de l’annonce.

Not good stay and I do not recommend anyone to stay

VRBO picture is good and we chose to stay there but when we got there everything is bad and old. Bed are worn and I can feel the bed springs. Couches are worn and no cushion. When I sat down I sank low and also smelled of smoke. We could not sit at the couches and relax. Master shower is dripping and made dripping noise all night while I tried to sleep. Pots and pans were all scratched and rusty. I would not use them to boil water in them. Bath towel and other towels provided were stained. Carpets were vacuumed but behind the bed and under the beds were all dusty and dirty. Silver wear were cheap Dollar General spoons and forks. There were 4 plated and 2 smaller plates and 3 bowls. One was chipped. Not enough for 6 people to stay original schedule. The hot water tank is very small and after one person took as shower, I had to wait about 20 minutes before there was hot water but before I can fill the tube, hot water ran out. I don't know what standard VRBO has for people to qualify and become VRBO renters but I doesn't look like VRBO has any standard at all. Any dirty establishment can be VRBO renters. We tried to stay out as much as possible because we could not sit on couch to relax and watch TV. Couched smelled and no cushion and I sank low when I sat down. The living room was not a place for relaxation.
Séjour de 4 nuits en juillet 2024
Avis vérifié

2/10 – Terrible

Jason H.

Points faibles : Propreté, arrivée et exactitude de l’annonce.

Warning! Safety and Cleanliness Concerns

The check-in time for this house is 3. A few minutes after 3, we were contacted by the host and informed that the house had not yet been cleaned and asked what time we were planning on arriving. We told them 6, but, because of the event we were attending, we did not arrive until 7:30. When we arrived to the house, the passcode we were given was not the right code to enter the house. We attempted to call the host, but were interrupted by the people arriving to clean the house. The cleaning staff were washing the bedding and towels when we left for dinner. They apologized and said everything would be finished when we came back from eating. However, when we came back, the only thing that had been done was the beds had been made. The bathrooms and flooring had not been cleaned which was evident by the dead insects, hair, and trash on the floor and the smears in the toilet. Upon further inspection, the bedding on the beds were dirty and smelled. Before we went to bed, we replaced the sheets and blankets on 2 of the beds due to stains and had to flip 1 mattress due to the large and very obvious urine stain. There are 3 TV’s in the house and 3 remotes for each, but only 1 remote had batteries. We used that remote to turn on the TV in the living room. The living room furniture was well used and very thin. The main light for the stairs had burned out bulbs. We also found the all windows and sliding doors unlocked and some were open. We would not recommend staying at this location.
Séjour de 1 nuit en mai 2024
Avis vérifié

8/10 – Bien

Jeremy M.

Points forts : Arrivée, communication, emplacement et exactitude de l’annonce.

Owner and property manager easy to reach.

Check in was simple. We had an issue when we got there at 9:30p, called and got right ahold of owner and property manager who was very prompt about fixing our issue and making it right. Overall the house was perfect for What we needed with plenty of space. Cons- while these weren’t horrible it’s just a few things that could use some attention soon. house could good a good deep clean, new beds, and new carpet.
Séjour de 2 nuits en décembre 2022
Avis vérifié

10/10 – Excellent

Patti & Richard W.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Awesome upgrade

We were pleasantly surprised to get an upgrade to a unit right next to the one we initially confirmed. This property was immaculate magnificent outstanding the the word awesome comes to mind more often than anything.
Séjour de 1 nuit en septembre 2022
Avis vérifié

6/10 – Acceptable

Kathleen B.

Points forts : Propreté
Points faibles : Arrivée, communication

Beautiful Space

We had trouble checking in at the Athletic Center across the street as advised. They couldn’t find our reservation and were unclear what unit we were to be in (the paperwork I had was unclear). They were helpful in resolving the issue and “upgraded” us to a bigger place. The apartment was beautiful, well decorated and very clean. However it did not have some of the little amenities that most Vrbos I’ve been to before have. Little things like coffee for the coffee maker or a sponge and dish soap. It could be because this particular unit was not expecting guests. It felt a bit sterile but it’ served it’s purpose. Very comfortable bed!
Séjour de 1 nuit en août 2022
Avis vérifié

8/10 – Bien

Tammy H.

Points forts : Propreté, emplacement et exactitude de l’annonce.
Points faibles : Arrivée

Comfy Cozy!

Loved the location! Right next to grocery store and pizza place. Super comfortable and quiet. Perfect for everyone to spread out, play cards, eat, sleep, and watch tv. Slept like a baby. The one recommendation is you should make contact prior to arrival just to make sure you have access code or key. It was the only hiccup in the overall experience. Will definitely save this listing for the future. Great home, thank you.
Séjour de 2 nuits en juillet 2022
Avis vérifié

2/10 – Terrible

Brad J.

Points faibles : Propreté, communication, emplacement et exactitude de l’annonce.

Stay Away!!

Upon arriving at the property in St. Albans, the first obstacle was parking. The driveway is short and the street that it is on is narrow and one-way, making it a challenge to get my truck parked. The people that we were traveling with had to park at the sports complex due to the driveway situation. We could have worked with that. Heading up the front steps, the railing was terribly unsteady and did not appear to be anchored on to the steps very well. The code on the lock seemed to work fine (more on this later) and upon opening the front door, the place just plain smelled bad. Like it had a string of previous people that vaped in it and did not get cleaned. Stepping in, the carpet on the steps was matted and filthy. Obviously not cleaned for a while, much less vaccuumed. Heading up the stairs to the main level, the furniture in the living room was broken down and dirty. Heading into the kitchen, our shoes were sticking to the laminate floor, like they had not been cleaned in way too long. The floor in the dining area was the same. On top of this, there was a bag of trash on the deck from a previous person and the blinds were stained and dusty. Going up the stairs to the bedrooms, the carpet was again matted and dirty with obvious stains on many steps and the landing. In the main bathroom off the hallway, the floor had small pieces of toilet paper balled up on the floor. In addition to this, there were still spots in the toilet where someone obviously ate something that didn't agree with them and sprayed the back of the bowl. Disgusting. Heading into the master bedroom, at least the bed was made, but the floor in the attached master bath was again sticky and there was an oily haze all across the bathroom mirror, obviously not cleaned. In one of the other bedrooms, the bi-fold door on the closet was broken and upon opening it, it had a strong marijuana smell. On top of all of the above, there was visible dust on the tops of the door casings and on the air vents. After considering our options, we decided to cancel our second stay on the way back home and stay at a hotel in nearby Charleston. While checking in to the hotel, the person working the front desk said that they used to work for the cleaning crew that was responsible for this very property. They indicated that the crew was fired and they were unaware if anyone was actually cleaning this property. Do yourself a favor, get a hotel room in Charleston.
Séjour de 1 nuit en mai 2022
Avis vérifié

8/10 – Bien

Rebecca B.

Points forts : Arrivée, communication et exactitude de l’annonce.

Accommodating

We forgot to contact them because we were checking in late. Jeff was awesome and got us in no problem.
Séjour de 1 nuit en mars 2022
Avis vérifié

10/10 – Excellent

David C.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Already booked again

We enjoyed our stay very much , we are working on a project in Charleston so it was more like home with all the creature comforts rather than just a place to sleep while vacationing every
Séjour de 1 nuit en novembre 2021
Avis vérifié

10/10 – Excellent

David C.

Points forts : Propreté, arrivée, emplacement et exactitude de l’annonce.

Coming back

We really enjoyed our stay and already booked a return trip for another 3 weeks after Thanksgiving
Séjour de 10 nuits en novembre 2021
Avis vérifié

2/10 – Terrible

Morgan S.

Points faibles : Propreté, communication et exactitude de l’annonce.

Grandfather’s 100th Birthday trip

I returned to St Albans to celebrate my grandfather’s 100th birthday. I have stayed 2 times in the first unit of these townhouses. No problems, I assumed this unit would be comparable. It was not.. It has a filthy floor. Absolutely disgusting carpet! Very, very stained and not vacuumed well or at all..And dirty, food stained kitchen floor. Yuck! I do not care as much about decor as I do cleanliness and comfort. So that takes us to the bedding. My 30yr old daughter concerned with sheets decided to wash sheets before sleeping on them. Found yellow stained unwashed mattress pad:/ and nasty pillows. There were not even pillows in one bedroom.I ended up going and buying $300 worth of cleaning supplies, sheets, pillows and blankets just to be able to sleep. Not acceptable.I just wanted to be able to enjoy my family and this special event and instead had to deal with this place. Picked this location because of convenience to my grandfather’s house. I will not be staying here next visit.
Séjour de 4 nuits en août 2021
Avis vérifié

2/10 – Terrible

Isaiah G.

Points faibles : Arrivée, communication et exactitude de l’annonce.

Absolutely Terrible!!

It all started when we arrived to check-in. I was told to check-in at the sports center next to the apartment. When we arrived the sports center had closed early. I messaged the property owner but got not response. After an hour of waiting with no response, I finally I tried calling the closed business to see if someone might answer. To my surprise someone answered. The person that answered explained they were already home for the day and was confused why I would check-in at their place of business. They asked me for my number and said they would have someone call me back. I finally got a return call, but the girl I spoke with had no idea what unit I had reserved. She guessed which unit it probably was (that's a scary sentence you just read, but it's very accurate). Luckily she was correct. Once we got inside we immediately noticed how warm it was. Yep, you guessed it... the a/c was broke (both the upstairs and downstairs units). We also noticed that the kitchen was not the same kitchen that was in the pictures. The appliances were old, white, and the fridge has multiple broken shelves. I called the lady back and told her about the a/c and the kitchen. She said that the pictures were incorrect and that I would have to wait until the next day for someone to came look at the a/c since it was after 5pm. At this point it was too late to look for another place to stay so we opened the windows and started unpacking. I wanted to connect my phone to the wifi but wouldn't you know it, it wasn't working either. We spend 2 of the 3 days with no working a/c and no wifi. I never once heard from the property owner, just someone the girl that worked for him. I messaged him multiple times requesting help and eventually asking for a partial refund. I got no response. This is by far the worst experience I have ever had. I would never think about staying here again and I recommend you not stay here either. Please, I don't care if this is your only option, stay somewhere else. This review is saving you a major headache and a terrible experience.
Séjour de 2 nuits en juin 2021
Avis vérifié

2/10 – Terrible

Abby S.

Points faibles : Propreté, arrivée, communication et exactitude de l’annonce.

Dirty and Disorganized

Do not stay here! The confirmation email said to check in at the sports complex next door. The very nice kid there hadn’t been told to expect us, called someone who came 10-15 minutes later who also hadn’t expected us despite the reservation made months ago. That guy walked in on people staying in an adjoining unit unannounced. Then went to check the unit we had reserved which hadn’t been cleaned. He removed the trash and told us we’d have to wash the sheets ourselves and he’d make sure the cleaning fee was refunded. Without many options we agreed. We stripped the beds and did the laundry but that was only the beginning. The entire apartment was filthy. The carpet was disgusting and the bathrooms were awful. Hair in the shower and sink drains- no clean or even extra towels to use. I have never ever written a review like this. We have always had excellent experiences with short term rentals. I messaged the owner as the cleaning fee has still not been refunded and have not received ANY communication from them. We reserved this apartment for our return next week and have asked to cancel that reservation. We have asked for a full refund due to the inaccuracy of the listing and awful experience we had this weekend. If we do not receive a response I will be filing a complaint with VRBO. We have stayed in the unit next door operated by the same owners several times and always had excellent experiences. I was shocked at the state of this second unit. Please make this right!
Séjour de 1 nuit en juin 2021
Avis vérifié

8/10 – Bien

Molly K.

Points forts : Arrivée, emplacement et exactitude de l’annonce.

Thanksgiving in West Virginia

Was a great place for the three of us to enjoy Thanksgiving. Plenty of room. Good bargain for the price.
Avis vérifié

4/10 – Médiocre

Michelle W.

Points forts : Exactitude de l’annonce
Points faibles : Propreté, communication

No follow up

When we arrived to the rental it was obvious the unit had not been cleaned. They were unable to get someone out to clean it that night so we had to clean it ourselves with the promise we would be refunded the cleaning fee. After 1 month of contacting the property management and the owner we have been ignored and received no refund. Very disappointed in how we have been treated.
Séjour de 3 nuits en octobre 2020
Avis vérifié

2/10 – Terrible

Randy P.

Points faibles : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Rental not ready

Got to rental and did not have code to get in. Finally got in and rental was nasty and not cleaned. Assistant manager moved me to another place that was alright. But manager will not respond. Assistant manager Carol saved my weekend. But this should have not happened and manager stinks for not responding. Very disappointed!!!!
Séjour de 2 nuits en juillet 2020