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Candlewood Suites Charlotte - Arrowood by IHG

2.5 star property
Hotel near Carowinds Theme Park in Charlotte

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Photo gallery for Candlewood Suites Charlotte - Arrowood by IHG

Studio Suite, 2 Queen Beds
Exterior
Coffee/tea maker
Exterior
Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (2 Queen Beds)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King, 1 Queen Bed)

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 37 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 925 reviews
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CA $145 total
includes taxes & fees
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About the area

Charlotte

Arrowood stay.Your stay at this Arrowood hotel places you within 6 miles (10 km) of Carowinds Theme Park and Carolina Place. Also within 9 miles (15 km) are Bank of America Stadium and Charlotte Convention Center.

What's nearby

  • Ramblewood Park - 12 min walk - 1.0 km
  • Carowinds Theme Park - 6 min drive - 8.2 km
  • Bank of America Stadium - 11 min drive - 15.8 km
  • Charlotte Convention Center - 12 min drive - 14.7 km
  • Spectrum Center - 13 min drive - 15.4 km

Getting around

  • Archdale Station - 5 min drive
  • Charlotte Station - 20 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Candlewood Suites Charlotte - Arrowood by IHG

Hotel near Carowinds Theme Park in Charlotte
Candlewood Suites Charlotte - Arrowood by IHG offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business center.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Charlotte - Arrowood by IHG also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This Charlotte hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Candlewood Suites Charlotte - Arrowood by IHG offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Candlewood Suites Charlotte - Arrowood by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 108 out of 294 reviews
Rating 8 - Good. 83 out of 294 reviews
Rating 6 - Okay. 52 out of 294 reviews
Rating 4 - Poor. 25 out of 294 reviews
Rating 2 - Terrible. 26 out of 294 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Sharonda

Travelled with family
Liked: Property conditions & facilities, room comfort
I seen one or two baby roaches, also the lady who checked us in was racist my mom
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Stayed 1 night in Oct 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thre stay was very good i liked the fact that housekeeping didn't go in your room
Stayed 2 nights in Oct 2025

6/10 Okay

Tonnia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely unhelpful.\n , rude. Without any type of hospitable, personality traits at all period\n I was put out After paying a $170 for my room. Due to the fact not being in possession of a physical debit card to pay the deposit period I was not warned of this little policy. Prior. And instead of helping me not have to sleep in the streets he just said there was nothing he could do.
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Elevator out of order. Air conditioning was a challenge to get started
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it felt like home
Stayed 2 nights in Jun 2025

4/10 Poor

Erik

Business traveller
Disliked: Cleanliness, staff & service, amenities
We usually stay at Candlewood Hotels and have never had an issue. This one was a bit different, the area was rough with homeless and stragglers and parking was rough due to contruction trucks taking all the parking spots. The hallways were dirty and the elevator always had a bad smell in it. Never again would I stay at this location.
Stayed 3 nights in Aug 2025

2/10 Terrible

Esther

Disliked: Cleanliness, amenities, property conditions & facilities
By far one of the nastiest and depressing properties I’ve stayed at. Two words: NEVER AGAIN
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie, Fort Mill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the rooms are big and spacious. I like that there is a full size fridge along with sink, dishwasher, microwave, and small stove top. The only concern we had was it was warm in the bedroom and the fan didn't work.
Stayed 1 night in Jul 2025

10/10 Excellent

Aja

Stayed 2 nights in Jun 2025

10/10 Excellent

Cam

Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
How big the rooms where and how they had full kitchens in them and the free laundry was also nice
Stayed 3 nights in Jun 2025

6/10 Okay

Roselin

Liked: Staff & service
The staff was kind. I did not feel comfortable with the lighting on the hallway and the room smelled like a gym.
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10

Hotel needs some updates, very outdated and needs some TLC.
Stayed 1 night in Jun 2025

4/10 Poor

Bennie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toliet couldn’t flush Refrigerator wouldn’t close Cabinet drawer was broken And tv did not have no signal the last day I was there.
Stayed 2 nights in May 2025

10/10 Excellent

Antonio V

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at Candlewood Suites
Stayed 1 night in Apr 2025

10/10 Excellent

Tynesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

HABEEB OLAMIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aesthetic

Absolutely a good hotel with dedicated staff and situated in a friendly environment that enabled me some walking distance to catch up with my itineraries for the day likewise some breathe taking restuarant/spots to hang out there in without been atacked by hoodlums
Stayed 14 nights in Mar 2025

6/10 Okay

jemaica

Stayed 3 nights in Mar 2025

2/10 Terrible

Isis

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Overall it was a good price but the front desk service sucked ! My towels smelled like yuckkk . Then my handle in the bathroom was already tore up & I made sure the front desk knew so I wouldn’t be getting charged . The area was safe , the cafe beside it was awesome . Will not be back
Stayed 2 nights in Mar 2025