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Embassy Suites Hotel Charlotte

3.5-star property
4800 S Tryon St, Charlotte, NC 1-855-887-0424
3.9 out of 5
Good!
See all 20 travelocity Reviews

"Staff extra friendly. " More

By a verified traveller on Sat 02 Dec 2023

Points Of Interest

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Hotel Description

Hotel near Billy Graham Library in Charlotte

Near the airport

Within 6 miles (10 km) of this Charlotte hotel, you'll find Charlotte Convention Center and NASCAR Hall of Fame. Spectrum Center and Bank of America Stadium are also within 6 miles (10 km).

Free shuttle, breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and free airport shuttle. Enjoy freebies like on-the-go breakfast and an area shuttle

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max
CA $198* Per night/room 5 May - 6 May

Suite, 1 King Bed, Non Smoking (2 Rooms)

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Premium Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Premium Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Hotel Charlotte ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites Hotel Charlotte

Everyone (13) Couples (2) Family (2)
4 out of 5

Posted by on 28 Mar. 2024

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5 out of 5
Staff extra friendly.

Posted by on 2 Dec. 2023

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Comment from Hotel Management

7 Dec. 2023 by EH

Thank you so much for staying with us we greatly appreciate you.

5 out of 5
Great service as always!

Posted by , from High point on 5 Mar. 2023

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Comment from Hotel Management

8 Mar. 2023 by kp

Thanks so much for staying with us. We hope to see you again soon!

5 out of 5

Posted by on 26 Aug. 2022

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5 out of 5

Posted by on 8 Aug. 2022

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3 out of 5

Posted by on 13 Mar. 2022

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5 out of 5

Posted by on 7 Feb. 2022

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5 out of 5
We had a very good experience, nice room, great breakfast, happy hour l! Staff was very nice.

Posted by , from DANVILLE on 20 Sep. 2021

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Comment from Hotel Management

21 Sep. 2021 by Kevin

Thanks so much for staying with us!

1 out of 5

Posted by , from Sanford on 23 Aug. 2021

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1 out of 5
The maintenance man was very nice. He came and fixed our tv for us. The fro t desk people were rude. The room was dirty. The toilet ran all night , the coffee pot leaked , the pool was being worked on. It was burning up hot in the common area. We went to check out and the man did not even ask how our stay was. Would not recommend this hotel to anyone

Posted by on 8 Aug. 2021

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Comment from Hotel Management

10 Aug. 2021 by Kevin

Thanks very much for you comments. Please accept our apologies as your room clearly fell below our standards. I've forwarded your comments to the team so we can quickly address the items mentioned. We hope you will consider giving us another opportunity as we are confident your experience will be much better.

About the Embassy Suites Hotel Charlotte

Location 4800 S Tryon St, Charlotte, NC 28217

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites Hotel Charlotte. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. This Charlotte hotel is smoke free.

  • 274 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1989
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Embassy Suites Hotel Charlotte has a restaurant serving lunch and dinner.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive smart lock details.

Guests will receive smart lock details.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are not compulsory at the property
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Charlotte
  • Embassy Suites Hotel Charlotte
  • Embassy Suites Charlotte
  • Embassy Suites Hotel Charlotte Hotel
  • Embassy Suites Hotel Charlotte Charlotte
  • Embassy Suites Hotel Charlotte Hotel Charlotte

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.