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JW Marriott Charlotte

4.5 star property
4.5-star luxury hotel near Charlotte Convention Center

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Photo gallery for JW Marriott Charlotte

Outdoor pool
Rooftop bar, pool views, open daily
View from property
Lobby
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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600 S College St, Charlotte, NC, 28202
  • Place, Charlotte Convention Center
    ‪3 min walk‬
  • Place, NASCAR Hall of Fame
    ‪5 min walk‬
  • Place, Bank of America Stadium
    ‪6 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

9.6 out of 10
Exceptional
(67 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(6 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • 73 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

City center retreat .Within a 10-minute walk of this Uptown Charlotte hotel, you'll find Charlotte Convention Center and Queen City Quarter. NASCAR Hall of Fame and Bank of America Stadium are also within half a mile (1 km).

What's nearby

  • Charlotte Convention Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 5 min walk - 0.4 km
  • Bank of America Stadium - 6 min walk - 0.6 km
  • Queen City Quarter - 8 min walk - 0.7 km
  • Spectrum Center - 10 min walk - 0.9 km

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Night Swim Coffee - ‬5 min walk
  • ‪Amélie’s French Bakery - Uptown - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬5 min walk
  • ‪Brown Bag Seafood - ‬3 min walk

About this property

JW Marriott Charlotte

4.5-star luxury hotel near Charlotte Convention Center
JW Marriott Charlotte offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The luxury JW Marriott Charlotte also features a vending machine, a garden, and concierge services. For a fee, parking is available.

This Art Deco Charlotte hotel is smoke free.

  • 1 building
  • 381 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.

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Property amenities

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • First-run movies
  • iPod dock
  • LED TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 955 reviews
Rating 8 - Good. 102 out of 955 reviews
Rating 6 - Okay. 52 out of 955 reviews
Rating 4 - Poor. 15 out of 955 reviews
Rating 2 - Terrible. 26 out of 955 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel wonderful area
Stayed 1 night in Sep 2025

6/10 Okay

John-Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel staff checking in was great. Accomdations good. The pool bar and service was shockingly bad. Very unprofessional. Non hotel guests get priority at the restaurant over hotel guests at the pool. Being people their drinks if it’s going to take 30 minutes. The bar staff made people wait unacceptable periods of time. When the bar was super busy they were carrying out personal conversations with other staff or engaging in long winded conversations with guests while 10-15 others waited to give drink orders. A lot can be cleaned up here.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

D'Arion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine, Hicksville

Stayed 1 night in Aug 2025

10/10 Excellent

MARK

Travelled with family
Liked: Cleanliness, amenities
Excellent pool and restaurant
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Marina

Stayed 3 nights in Aug 2025

10/10 Excellent

Joedrecka, tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rashad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The property and service at JW Marriott Charlotte is top-tier. From the moment I exited my car the service was amazing. Everyone was so friendly, welcoming, and inviting. Keisha checked me in for my reservation, and she was very kind, courteous, professional, and personable - we chatted like old friends. I used to stay at a different hotel whenever I’d visit Charlotte - JW Marriott Charlotte is now the property I’ll be staying at whenever I’m in Charlotte from now on.
Stayed 1 night in Aug 2025

2/10 Terrible

Amela

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Abdullah

Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Will definitely use this hotel again.
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Stayed 1 night in Aug 2025

10/10 Excellent

Keiomi

Travelled with family, Travelled with family and small children
Liked: Amenities
Super nice staff and clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Needs a better different selection of pillows, some are to soft
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very attentive,housekeeping didnt miss a thing and the room was immaculate with the best city view day or night. Valet parking staff couldn't have been nicer.Best experience. Thank you for just being a great place to relax and have a little fun.
Stayed 3 nights in Jul 2025

8/10 Good

benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Terry

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We ordered room service. At some point during the room being cleaned, the ketchup bottle was evidently dropped and broken. We weren't notified of this, we discovered it when my daughter cut her foot on a piece of glass that was left behind. Upon closer inspection, I found several large pieces of glass in the carpet, some an inch long, as well as ketchup on the base board and floor near where the glass was found. I gathered at least six pieces of glass in a bowl and took them to the front desk and explained the situation. I asked that the carpet be vacuumed and mentioned the ketchup. We went back out and when we returned the ketchup was still present and I still saw glass specks in the carpet. They sent a housekeeper, who stood in our room and called someone on her phone, spoke to them in Spanish thinking we wouldn't understand and told them they didn't see any glass (I'd already picked up the big pieces). She vacuumed and left the room, ketchup still on the baseboards. Over the course of the weekend I spoke with at least 6 members of staff including a manager and it seems that saying sorry and vacuuming the carpet was enough for them to consider the matter resolved when my daughter was injured. We were charged full price for our reservation, and then charged additional for parking despite it being included in the reservation on Expedia. So my daughter was injured due to staff neglegence and we were overcharged $150, which I'll now have to fight to get back. Won't be back.
Stayed 3 nights in Aug 2025

8/10 Good

Kenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to switch rooms upon arrival due to a life-safety issue, but the staff handled it quickly. The new room was fine, though there were some bathroom electrical issues. Housekeeping missed small details like refilling soap. The bar area and staff were great, and dinner at Dean’s was excellent. Overall, a good trip that could be even better with a bit more attention to detail.
Stayed 3 nights in Aug 2025