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The Ballantyne, A Luxury Collection Hotel, Charlotte

5.0 star property
Family-friendly 5-star hotel near The Amp Ballantyne

Choose dates to view prices

Photo gallery for The Ballantyne, A Luxury Collection Hotel, Charlotte

A grand staircase with a black iron railing, large arched windows, and a chandelier.
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Indoor pool, seasonal outdoor pool, cabanas (surcharge), pool umbrellas
A spacious lobby with high ceilings, large windows, and modern lighting fixtures.
A large, multi-story hotel with a central courtyard, a fountain, and a lake.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10000 Ballantyne Commons Pkwy, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Reclining Bulls Statue
    ‪14 min walk‬
  • Place, Ballantyne Country Club
    ‪16 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a desk, a chair, and a balcony with a view.

Deluxe Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk with a chair, a television, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a sofa, a TV, and a dresser.

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Park View

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View

9.8 out of 10
Exceptional
(30 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Park View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View

9.6 out of 10
Exceptional
(18 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Balcony, Park View

A hotel room with two beds, a desk with a chair, a television, and a balcony with a view.

Grand Room, 2 Queen Beds, Balcony, Park View

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Balcony, Park View

A hotel room with a sofa, two armchairs, a coffee table, and a side table with lamps.

Executive Suite, 1 King Bed, Balcony, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • Park view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a television, a desk, and a view of the city.

Presidential Suite, 1 King Bed, Balcony, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cottage, 4 Bedrooms, Balcony

A modern two-story house with a prominent front entrance, a well-maintained lawn, and a brick pathway leading to the door.

Cottage, 4 Bedrooms, Balcony

  • 341 sq m
  • Sleeps 8
  • 4 Double Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Balcony, Park View

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View

9.8 out of 10
Exceptional
(13 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

A hotel room with two beds, a desk with a chair, a television, and a large window offering a city view.

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility/Hearing Access, Roll-In Shwr)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds (Hearing Accessible)

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Room, 2 Queen Beds (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

A hotel room with two beds, a desk, a chair, a TV, and a view of the outdoors.

Grand Room, 2 Queen Beds, Park View (Mobility Accessible, Tub)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Mobility Accessible, Tub)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Park View (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a bench, a TV, and a window with a view.

Grand Room, 1 King Bed, Park View (Hearing Accessible)

  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Executive Room, 1 King Bed, Balcony, Park View (Mobility Accessible, Tub)

  • Park view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a television, and a view of the outdoors through a large window.

Grand Room, 1 King Bed, Balcony, Park View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Charlotte

Ballantyne stay.With a stay at this Ballantyne hotel, you'll be within half a mile (1 km) of The Amp Ballantyne and 9 miles (15 km) of SouthPark Mall. Carowinds Theme Park is within 12 miles (20 km) and Discovery Place is within 16 miles (25 km).

What's nearby

  • The Amp Ballantyne - 6 min walk - 0.5 km
  • Ballantyne's Backyard - 6 min walk - 0.5 km
  • Reclining Bulls Statue - 14 min walk - 1.2 km
  • Ballantyne Country Club - 16 min walk - 1.4 km
  • Carowinds Theme Park - 11 min drive - 18.4 km

Getting around

  • I-485 - South Blvd Station - 6 min drive
  • Charlotte Station - 22 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 21 min drive

Restaurants

  • ‪Circle K - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Fly Kid Fly - ‬4 min walk
  • ‪Summit Coffee - ‬9 min walk
  • ‪Sushi Hana - ‬10 min walk

About this property

The Ballantyne, A Luxury Collection Hotel, Charlotte

Family-friendly 5-star hotel near The Amp Ballantyne
The Ballantyne, A Luxury Collection Hotel, Charlotte offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

29 meeting rooms and coworking spaces are available. Event space at this hotel measures 6230 square feet (579 square meters) and includes a conference center. A seasonal outdoor pool, a hot tub, and a sauna are also featured at the luxury The Ballantyne, A Luxury Collection Hotel, Charlotte. A free area shuttle within 1 miles is available. Parking is available for a fee.

This 5-star Charlotte hotel is smoke free.

  • 244 guestrooms or units
  • 7 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 6230 sq ft of conference space
  • 579 sq m of conference space
  • Built in 2001
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
The Ballantyne, A Luxury Collection Hotel, Charlotte offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Frette Italian sheets and premium bedding. 55-inch LED televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's games
  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Free RV/bus/truck parking on site
  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 14 to 40 for adults and USD 6 to 15 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Hot tub
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (36 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • First-run movies
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Office
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 58.12 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 14 to 40 for adults, and USD 6 to 15 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Uncovered valet parking fee: USD 30 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 58.12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ballantyne Luxury Collection
Ballantyne Luxury Collection Charlotte
Ballantyne Luxury Collection Hotel
Ballantyne Luxury Collection Hotel Charlotte
The Ballantyne Hotel Charlotte
Ballantine Resort Charlotte
Ballantyne Hotel Charlotte
The Ballantyne A Luxury Collection Hotel
The Ballantyne a Luxury Collection Hotel Charlotte
The Ballantyne A Luxury Collection Hotel Charlotte
The Ballantyne, A Luxury Collection Hotel, Charlotte Hotel
The Ballantyne, A Luxury Collection Hotel, Charlotte Charlotte

Frequently asked questions

How close is The Ballantyne, A Luxury Collection Hotel, Charlotte to the airport?

The Ballantyne, A Luxury Collection Hotel, Charlotte is 19.2 mi (21-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at The Ballantyne, A Luxury Collection Hotel, Charlotte?

As of Jul 18, 2026, prices found for a 1-night stay for 2 adults at The Ballantyne, A Luxury Collection Hotel, Charlotte on Aug 9, 2026 start from CA $428, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have an airport shuttle?

Airport shuttle services are not available at The Ballantyne, A Luxury Collection Hotel, Charlotte.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte offer free breakfast?

Free breakfast isn’t offered at The Ballantyne, A Luxury Collection Hotel, Charlotte, but continental breakfast is offered for a fee of between USD 14 and 40 for adults, USD 6 and 15 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 1:00 PM.

Is there a casino at The Ballantyne, A Luxury Collection Hotel, Charlotte?

No, there is no casino at this hotel.

What time is check-in at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Ballantyne, A Luxury Collection Hotel, Charlotte?

Free parking is not available at this hotel. Self parking is available for USD 20 per night, and valet parking for USD 30 per night.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a pool?

The Ballantyne, A Luxury Collection Hotel, Charlotte features an indoor pool and a seasonal outdoor pool.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, garden views, and al fresco dining.

Does The Ballantyne, A Luxury Collection Hotel, Charlotte have a spa?

This hotel has a spa, which features deep-tissue massages, detox wraps, and body wraps.

How close is The Ballantyne, A Luxury Collection Hotel, Charlotte to downtown Charlotte?

The Ballantyne, A Luxury Collection Hotel, Charlotte is 11.9 mi away from Charlotte.

The Ballantyne, A Luxury Collection Hotel, Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 772 out of 1002 reviews
Rating 8 - Good. 123 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel , I’d stay there again for sure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff (lobby, restaurants, spa, management) are friendly, hard working, and welcoming.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Shantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fabulous!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do staycation's in Charlotte here! Its nice to book a room, have a spa day and get away from the hectic work life while still being only 25 min away from the house. We always have a great experience and the staff are great.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

dominick

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Beautiful 5-star Hotel very friendly & welcoming staff.Service was great overall.Especially the Manager,Evan Kidd, who was very kind always had a warm smile.However the restaurant needs improvement food-wasn’t hot enough the wait time was too long.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Shenee Johnson

Liked: Cleanliness, amenities, property conditions & facilities
The staff, amenities, and boutique style.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kiliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Room was spotless. Great short stay. Will stay here longer next time.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
This hotel is always amazing I find it so welcoming and relaxing.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Wudeneh

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy Room service delicious
Stayed 1 night in Dec 2025
Verified

6/10 Okay

MarK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was not good. Eat breakfast off property.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Hotel. Lovely staff. Perfectly clean and certainly 5-star. Great location in Charlotte. A green walking area near Ballantyne, a huge play area for children. Delightful restaurants nearby in easy walking distance, through the green area.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very nice. Spa services were great. Comfortable place to stay. Welcoming lobby area.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Room was fantastic and the staff were excellent. Will definitely come back for any special occasions.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Antoine R

Liked: Cleanliness, amenities, property conditions & facilities
Great scenery and a relaxing environment. Wonderful retreat!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall stay. Beutiful hotel.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the outdoor pool was amazing!
Stayed 1 night in Jul 2025
Verified

8/10 Good

carol

Liked: Cleanliness, amenities, property conditions & facilities
Always a wonderful place to stay. So glad they put in a second hot tub. Wonderful staff at the motel and always in the spa. Best Christmas ever
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

vitaliy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
Stayed 1 night in Jun 2025