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Wyndham Garden Charlotte Airport Southeast

2.5-star property
440 Griffith Rd, Charlotte, NC 1-855-887-0424
2.7 out of 5
See all 37 travelocity Reviews

"smells like cigs everywhere " More

By a verified traveller on Thu 20 Jul 2023

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Hotel Description

Aparthotel near SouthPark Mall in Charlotte

Executive Park stay

Your stay at this Executive Park aparthotel places you within 2 miles (3 km) of Tyvola Square and United States Citizenship and Immigration Services office. York Road Community Park and Renaissance Park are also within 3 miles (5 km).

Free perks

This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 149 apartments also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers. Housekeeping is available once per stay.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $93* Per night/room 28 Apr. - 29 Apr.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Wyndham Garden Charlotte Airport Southeast ratings based on 37 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyndham Garden Charlotte Airport Southeast

Everyone (17) Couples (8) Family (7)
5 out of 5

Posted by on 17 Mar. 2024

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Comment from Hotel Management

18 Mar. 2024 by General Manager

Dear LaTuna,Thank you for staying with us at Wyndham Garden Charlotte Airport Southeast and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

3 out of 5
smells like cigs everywhere

Posted by on 20 Jul. 2023

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Comment from Hotel Management

21 Jul. 2023 by General Manager

Dear Makenzie,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

4 out of 5
Conveniently located but a bit dated. On the morning of my stay, the breakfast and coffee were wiped out by 0830.

Posted by , from Colorado Springs on 7 Jul. 2023

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Comment from Hotel Management

7 Jul. 2023 by General Manager

Dear Stuart,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

3 out of 5
When I first walked into the hotel I smelled cannabis and cigarettes. I thought I was mistaken but there was a perfume or masking agent covering unwanted smells. The room was nice and clean. Bathroom immaculate. However the ice machine 4th floor, had slime and fungus growth on the ice. The ice machine was overflowing onto the floor. Also, why is this commentary in Spanish?

Posted by , from Shoreline on 15 Jun. 2023

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Comment from Hotel Management

15 Jun. 2023 by General Manager

Dear Christopher,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

4 out of 5
Beautiful interior for rooms and staff was very nice. Hallway carpets had lots of food crumbs throughout. Pool was closed - this was part of the reason we booked this room. Overall good room for good price.

Posted by on 4 Jun. 2023

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5 out of 5
The lady at the front desk was great. Very helpful and made for a great stay.

Posted by on 25 May 2023

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Comment from Hotel Management

26 May 2023 by General Manager

Dear Joseph,We are delighted that you decided to stay with us at Wyndham Garden Charlotte Airport Southeast during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

5 out of 5

Posted by on 18 May 2023

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Comment from Hotel Management

8 Jun. 2023 by General Manager

Dear Christopher,Thank you for choosing us at Wyndham Garden Charlotte Airport Southeast during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

1 out of 5
Not good shower water stayed in tub. Dirty water. Disgusted with help front desk.never stay there again

Posted by on 6 May 2023

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Comment from Hotel Management

8 May 2023 by General Manager

Dear Sharon,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

1 out of 5
I have traveled to so many hotels. Never have I ever seen 2 cops standing in the lobby and to be told by the front desk which is behind what appears to be bullet proof glass “it’s routine”. Food crumbs and dirt all along the base boards in the hotel. Also check out the actual site of this particular hotel bc it isn’t the one you’re actually booking here! Will never be back to this Wyndham ever again. I was scared and slept on top of the covers!

Posted by on 9 Nov. 2021

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Comment from Hotel Management

12 Nov. 2021 by joe

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In these times we are short staffed due to the Virus. We are hiring staff but it hard to get good help that wants to work. Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. , We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Joe Oswald

1 out of 5
I drove all the way from Maryland and when i got to the hotel it was extremely disgusting

Posted by on 30 Oct. 2021

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Comment from Hotel Management

12 Nov. 2021 by joe

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In these times we are short staffed due to the Virus. We are hiring staff but it hard to get good help that wants to work. Your feedback is very important to us, and I am saddened to hear that your stay was less than satisfactory. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. , We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Joe Oswald

About the Wyndham Garden Charlotte Airport Southeast

Location 440 Griffith Rd, Charlotte, NC 28217

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 2 meeting rooms are available. Event space at this aparthotel measures 1400 square feet (130 square meters) and includes a conference center. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Wyndham Garden Charlotte Airport Southeast. Limited free parking is available on a first-come, first-served basis. This Charlotte aparthotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Parking

RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Wyndham Garden Charlotte Airport Southeast offers 149 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free on-the-go breakfast on weekends from 5:30 AM to 10:00 AM.

Wyndham Garden Charlotte Airport Southeast has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Wyndham Garden Charlotte Executive Park Hotel
  • Wyndham Garden Executive Park Hotel
  • Wyndham Garden Charlotte Executive Park
  • Wyndham Garden Executive Park
  • Wyndham Charlotte Southeast
  • Wyndham Garden Charlotte Executive Park
  • Wyndham Garden Charlotte Airport Southeast Charlotte
  • Wyndham Garden Charlotte Airport Southeast Aparthotel
  • Wyndham Garden Charlotte Airport Southeast Aparthotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.