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Comfort Inn Downtown

2.5 star property
Hotel near Ruby Falls in Chattanooga

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Photo gallery for Comfort Inn Downtown

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Exterior
Lobby sitting area
Seasonal outdoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

Map
2420 Williams St, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪15 min walk‬
  • Chattanooga Convention Center
    ‪2 min drive‬
  • Ruby Falls
    ‪3 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chattanooga

Downtown Chattanooga stay.Your stay at this Downtown Chattanooga hotel places you within 3 miles (5 km) of Ruby Falls and Tennessee Aquarium. Songbirds Guitar Museum and Chattanooga Brewing Company are also within 2 miles (3 km).

What's nearby

  • Chattanooga Choo Choo - 15 min walk - 1.3 km
  • Chattanooga Convention Center - 2 min drive - 1.8 km
  • University of Tennessee at Chattanooga - 3 min drive - 2.1 km
  • Ruby Falls - 3 min drive - 4.1 km
  • Tennessee Aquarium - 3 min drive - 3.2 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 130 min drive

Restaurants

  • ‪Wendy's - ‬16 min walk
  • ‪Southside Social - ‬13 min walk
  • ‪Pizza Bros Southside - ‬10 min walk
  • ‪The FEED Co Table & Tavern - ‬19 min walk
  • ‪The Boneyard - ‬17 min walk

About this property

Comfort Inn Downtown

Hotel near Ruby Falls in Chattanooga
Comfort Inn Downtown offers its guests a seasonal outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Comfort Inn Downtown also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Chattanooga hotel is smoke free.

  • 91 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Comfort Inn Downtown offers 91 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Art supplies
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in August.
  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Downtown Lookout Mountain
Comfort Inn Lookout Mountain
Comfort Inn Lookout Mountain Hotel
Comfort Inn Lookout Mountain Hotel Downtown
Comfort Inn Downtown Hotel Chattanooga
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel
Comfort Inn Downtown Chattanooga
Comfort Inn Downtown Hotel Chattanooga

Comfort Inn Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice & clean. Convenient to Highway 24.
Stayed 1 night in Mar 2025

8/10 Good

Marty

Travelled with family
Liked: Amenities
Pros: right by the interstate. Clean. Breakfast was typical to be included in price. Beds were comfortable. Cons: water temp was off - not hot enough. Tub leaked. Temp in the room was off - hot during the night. Lots of outside noise.
Stayed 2 nights in Mar 2025

6/10 Okay

john m

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Caitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sean and Ashley

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness
Easy access to downtown. Room was clean. Breakfast area chairs were sad and there was no fresh fruit. Everything else was fine.
Stayed 1 night in Feb 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Ganchimeg, Chestnut Hill

Stayed 1 night in Feb 2025

10/10 Excellent

Betty, Stone Mountain

Travelled with family
Liked: Cleanliness, amenities
Great stay. Tipping for valet parking is out of hand. You pay $40 per day and they expect a rip for each time you go in an out of the hotel. Parking could get to be the price of the room.
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Nice people, not great accommodations

Check in was smooth and the lady at the front desk was very nice. We had to wait for a few minutes for our room but that was okay. We upgraded to the room with the sofa bed to accommodate our family size and the sofa bed was broken and couldn’t be used. Thankfully we had an air mattress with us or else our son would have had to squeeze in with us in the bed or sleep on the floor. The mattresses were surprisingly comfortable for this price point. This hotel is in need of major renovations but the people were quite nice. Our special needs son made a big mess at breakfast and they very were kind about it.
Stayed 1 night in Feb 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and breakfast was ok.
Stayed 1 night in Feb 2025

4/10 Poor

Mary

Travelled with partner
Disliked: Amenities
You could tell the hotel was being remodeled But our room wasn’t clean We had mold spots on the ceiling Pealing paint in the shower
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Preston

Travelled with partner
Disliked: Staff & service, amenities
Unlikely to come back. Very rude staff. Room was mid grade at best. Pillows desperately needed to be replaced and smelled musty.
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy. Can hear the neighbors next door flush their toilets and their conversations. The air vent in bathroom was rustic and not working.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vivianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Cayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here! Bed was super comfortable, breakfast was delicious, and the shower was nice! I’d definitely recommend!
Stayed 1 night in Feb 2025

8/10 Good

Jarett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
What i have issue with is the loud refrigerator
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Stayed 3 nights in Jan 2025

6/10 Okay

Lauren

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good times
Stayed 1 night in Jan 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Colleen, Iowa City

Disliked: Property conditions & facilities
The room was decent, but the TV did not work - wouldn't even turn on. When I tried to reach the front desk with the in-room phone, the extension didn't work.
Stayed 1 night in Jan 2025

6/10 Okay

Vikrant

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty and looked worn out.
Stayed 1 night in Jan 2025