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Embassy Suites By Hilton Chattanooga Downtown

Property class: 3.5
3.5-star hotel near Tennessee Aquarium

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Photo gallery for Embassy Suites By Hilton Chattanooga Downtown

Terrace/patio
Exterior
Lobby
Reception
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
345 Broad Street, Chattanooga, TN, 37402
  • Place, Creative Discovery Museum
    ‪1 min walk‬
  • Place, AT&T Field
    ‪3 min walk‬
  • Place, Tennessee Aquarium
    ‪5 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed (2 Rooms)

9.6 out of 10
Exceptional
(9 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Corner (2 Rooms)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Hearing, 2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Corner (Hearing, 2 Rooms)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Bathtub (2 Rooms)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower, 2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible (Roll-In Shower, 2 Rooms)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 1 King Bed, Accessible (Hearing)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 2 Queen Beds (2 Rooms)

9.8 out of 10
Exceptional
(8 reviews)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower, 2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Corner (Roll-In Shower, 2 Rooms)

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Corner (Hearing, 2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible, Corner (Hearing, 2 Rooms)

  • 69 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner (2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Corner (2 Rooms)

  • 69 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing, 2 Rooms)

Down comforters, desk, iron/ironing board, bed sheets

Suite, 2 Queen Beds, Accessible (Hearing, 2 Rooms)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Chattanooga

Heart of Chattanooga.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Tennessee Aquarium and University of Tennessee at Chattanooga. Creative Discovery Museum and National Medal of Honor Museum of Military History are also within half a mile (1 km).

What's nearby

  • Creative Discovery Museum - 1 min walk - 0.0 km
  • AT&T Field - 3 min walk - 0.3 km
  • Tennessee Aquarium - 5 min walk - 0.4 km
  • Ross's Landing Park - 5 min walk - 0.4 km
  • University of Tennessee at Chattanooga - 12 min walk - 1.1 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪City Cafe Diner - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Ben & Jerry's - ‬3 min walk
  • ‪Mellow Mushroom - ‬2 min walk

About this property

Embassy Suites By Hilton Chattanooga Downtown

3.5-star hotel near Tennessee Aquarium
Embassy Suites By Hilton Chattanooga Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

The business-friendly Embassy Suites By Hilton Chattanooga Downtown also features coffee/tea in a common area, dry cleaning/laundry services, and a convenience store. For a fee, parking is available.

This 3.5-star Chattanooga hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2025
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites By Hilton Chattanooga Downtown offers 115 accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters. 55-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (36 inch wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

Embassy Suites By Hilton Chattanooga Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 157 reviews
Rating 8 - Good. 19 out of 157 reviews
Rating 6 - Okay. 11 out of 157 reviews
Rating 4 - Poor. 3 out of 157 reviews
Rating 2 - Terrible. 4 out of 157 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Brooke

Stayed 2 nights in Feb 2026

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
The staff were great, but our stay was not as good as I expected it to be. The evening open bar was only open for a short time which really disappointed the adults. Also, breakfast did not live up to the standard I expect from Embassy suites; not having the option for an omelette was a big disappointment. Going forward I will no longer trust that all Embassy Suites have the same high standard that I’ve grown used to. As a note, if the hotel/location cannot hold up the same standard that other locations have held for years then it should be made know to the guests prior to their arrival.
Stayed 1 night in Jan 2026

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. The breakfast was slow to be replenished and the elevator light was off, but other than that it was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Tierica

Liked: Cleanliness, property conditions & facilities
Cleanliness and staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Erick

Liked: Amenities
Yes, it was good
Stayed 3 nights in Jan 2026

10/10 Excellent

Darby

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Staff! Very Helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

2/10 Terrible

Kristina

Stayed 2 nights in Jan 2026

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Martha

Stayed 3 nights in Dec 2025

8/10 Good

Jennie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel for visiting Chattanooga with children. The hotel was within walking distance to the aquarium and many restaurants. The indoor pool was nice and large for a hotel indoor pool. The breakfast was fine. However, there was a long line to get an omelette or waffle. The staff was hustling and doing the best they could to keep up with the demand. It was difficult to find a table to eat at because it was so crowded. All in all a great hotel and I would stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed everything about this hotel. The location was great for downtown activities. The pool was good for our 2 and 4 year olds. There was a variety of good breakfast selections.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
We had a great stay and were very happy with our visit. The staff were excellent—everyone was very nice, welcoming, and helpful. Our room was clean and comfortable, and we had no issues at all during our stay. Breakfast was excellent; it was a little busy, but the food was good and well worth it. We also appreciated the drink tokens for happy hour, which was a nice extra touch. We even decided to stay an additional night, and the staff made that process easy and stress-free. We traveled with our dog, and it was a very pet-friendly experience—our dog enjoyed the stay too! Overall, we’re very happy and would definitely stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

yasaman

Stayed 2 nights in Dec 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Loud street noise weekends from locals with cars customized to create noise. Suggest getting an interior facing room.
Stayed 1 night in Dec 2025

2/10 Terrible

Seth

Liked: Cleanliness, amenities, property conditions & facilities
Room is great. But was booked into a room, came back later and they gave the same room away to someone else- even though our luggage was in there. Found out when keys no longer worked for this room. Told the person at the front and they were rude about it and acted like it was my fault. Manager eventually came and everything was better from there. But there was a comment that they hoped our stuff wasn’t rummaged through after they gave the room to someone else. And the whole time they acted like we were putting them out, when we were the ones with a young kid having to deal with this annoyance. I get that mistakes happen for people. But they had no right to be rude to us about it.
Stayed 1 night in Jan 2026

8/10 Good

Carmen

Stayed 3 nights in Dec 2025

8/10 Good

Joseph

Stayed 3 nights in Dec 2025

8/10 Good

Gabriel

Liked: Cleanliness, property conditions & facilities
Everything was great but the seemed very short staffed. We had to go down to the front desk for more bedding instead of them bringing it to the room. The breakfast area was a mess, plates everywhere and long lines. I had to circle the block 4 times before I could find a place to leave my car for valet. But other than short staffed, our stay was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Adriana

Liked: Cleanliness, property conditions & facilities
Very clean, great staff, great location, good breakfast and comfortable beds/room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Wonderful breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of breakfast options. Staff was helpful and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Sherry

Stayed 1 night in Sep 2025

8/10 Good

Latrice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very new clean room
Stayed 2 nights in Nov 2025