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Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3.0 star property
3-star hotel near Ruby Falls

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

Exterior
Lunch, dinner, brunch served; Brazilian cuisine
Exterior
Standard Room, 1 King Bed with Sofa bed
Suite, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
434 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪6 min walk‬
  • University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Hearing Accessible (Communications Accessible)

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

8.6 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(35 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Chattanooga

Downtown Chattanooga stay.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Tennessee Aquarium and Chattanooga Convention Center. Chattanooga Regional History Museum and Creative Discovery Museum are also within half a mile (1 km).

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.2 km
  • Tennessee Aquarium - 6 min walk - 0.6 km
  • University of Tennessee at Chattanooga - 11 min walk - 1.0 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • Chattanooga Choo Choo - 3 min drive - 2.1 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Taco Mac Chattanooga - ‬3 min walk
  • ‪Hair of the Dog Pub - ‬8 min walk
  • ‪Agave & Rye - ‬6 min walk
  • ‪Ruby Sunshine - ‬4 min walk

About this property

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG

3-star hotel near Ruby Falls
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown by IHG. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

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Holiday Inn Express Hotel & Suites Chattanooga Downtown by IHG

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  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very good, 1,007 reviews
The price is CA $124
CA $145 total
includes taxes & fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 16.38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.38 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1006 reviews
Rating 8 - Good. 213 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Di Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is so convenient to everything. We'll be back!!
Stayed 2 nights in Jun 2025

10/10 Excellent

mark

Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Stayed 1 night in Mar 2025

10/10 Excellent

Albert

Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Brandon

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I tried to cancel this room and never got confirmation. The hotel couldn’t find my reservation and then I had to pay for another one. Please credit this charge as we didn’t use the room I booked
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I thought $25 for parking was high for chattanooga
Stayed 1 night in Mar 2025

8/10 Good

Evelyn

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for enjoying the downtown area. Close to the river bridge.
Stayed 1 night in Mar 2025

8/10 Good

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Comfortable hotel on a great location and a good price. Walking distance to many restaurants, the aquarium and walking bridge.
Stayed 1 night in Mar 2025

10/10 Excellent

daranetra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Sean

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our first impression is that we were taken aback by the “valet only” parking. This may have been written somewhere, however, it wasn’t so visible or upfront that you’d clearly know it. Make sure you read the fine print I guess? The staff was incredibly rude. The two men working the valet were nice, but everyone at the front desk and everyone that answered the front desk phone were very rude and unprofessional. Every time we needed to speak with someone or ask a question they had a terrible attitude. The room was nice and the location was great. Customer service was really bad though, and tainted the experience from the beginning, unfortunately. We wouldn’t stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Staff was awesome Room was very comfortable Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant surprise. The staff was friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Everything it was very nice
Stayed 1 night in Mar 2025

8/10 Good

Kyle

Liked: Cleanliness, property conditions & facilities
We've stayed at this hotel several times and have generally enjoyed the experience. The valet service and the hotel's location above one of Chattanooga's best restaurants are great perks. However, this stay was slightly disappointing. The valet staff had no uniforms or identification, which made the experience feel unprofessional and a bit unsettling. let's be honest If you just had some random gentleman in jeans and a hoodie run out to you and ask for your keys would you just do it? Yes they gave me a claim tag but at the same time You're operating a hotel not a gas station the least you could do is have some kind of name tag to identify that you work with the hotel. While my direct interactions with staff were pleasant, I noticed that when they weren’t assisting guests, they were loud and inconsiderat of the other guests while in public areas like the lobby and elevators. I shouldn't have to overhear a loud conversation on speakerphone between the front desk clerk and his manager, complaining about a customer who didn't leave on time, while following me from the lobby all the way at the elevator and onto my floor. It's just simply unprofessional and neither one of them sounds
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Stayed 3 nights in Feb 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best 💯
Stayed 2 nights in Feb 2025

10/10 Excellent

Dieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Breshia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Rajani

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Not a sharp front office staff when we checked in at 1am; delayed us by another 45 minutes. Parking is not free, no hot water coffee or tea on the front desk at any time although their tagline is “start your day fresh”. Extremely poor AC and heating unit which makes a very loud noise. The maintenance staff wash clothes at 4am thus causing too much noise around the rooms and we endured two early morning of noise from drier! Never again !
Stayed 2 nights in Feb 2025

10/10 Excellent

alyshia

Stayed 1 night in Feb 2025